10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
12 / 0
Average Mileage:
66,464 miles

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« Read the previous 20 complaints

problem #99

May 152018

Malibu

  • 144,000 miles
While driving the vehicle on the highway, the power steering just went out and I was unable to control the vehicle, and then it came back momentarily, and then went out again a little later. Thankfully it did not cause an accident, but now I haven't had power steering in over 4 months and it's starting to cause nerve damage in my arms and hands from the constant stress to drive, and when I called the dealership I was quoted an astronomical amount just to look at car to get diagnosis.

- Huntington, WV, USA

problem #98

Aug 242018

Malibu

  • miles
The power steering went completely out making it almost impossible to turn car was in motion when it went out. I was able to stressfully get it home off the main road. A few hours later the car was fine and the power steering was back on after some research I found I was not the only one with these issues. If I was traveling any faster this could have caused a accident

- Rockmart, GA, USA

problem #97

Aug 052018

Malibu

  • 118,000 miles
The steering wheel material is deteriorating causing the operator to lose contact with the wheel while turning the wheel. The hands either slip off the wheel or catch causing an abrupt stop while controlling the vehicle. This is a safety concern as the material is deteriorating at a rate that the steering wheel will be down to the metal and not provide any protection to the operator and would cause injury.

- Hamburg, NY, USA

problem #96

May 052018

Malibu

  • 96,000 miles
Upon driving the power steering locked up and lights flashed with a ding. The ESC light is on and the dash is prompting "power steering" and "service ESC" this has made driving and turning difficult. Car is now parked until it can go to a repair shop. After the first incident I was able to put the car in park and restart which allowed me to drive without an issue. The next day it progressed to everytime I start the car and attempt to turn the power steering locks up and the warnings flash.

- Columbia City, IN, USA

problem #95

Mar 292018

Malibu

  • 35 miles
My 2011 Malibu has power steering problems that while driving or parked hard to steer and on dashboard service ESC and power steering. It will go out and then go back to driving normal back and forth.

- Oak Park, MI, USA

problem #94

Mar 232018

Malibu

  • miles
The contact owns a 2011 Chevrolet Malibu. The contact stated that the ESC warning indicator illuminated and the steering wheel shook. The contact restarted the vehicle, which cleared the failure code each time the failure happened. However, the failure was progressing more frequently. The vehicle was not diagnosed by a dealer. The manufacturer issued one recall and seven tsbs for the steering. The manufacturer was notified of the failure. The failure mileage was not available.

- Kansas City, KS, USA

problem #93

Mar 302018

Malibu

  • 91,000 miles
My electronic power steering will stop working and the check power steering light will come on. If I shut off the car, it will start working, but shakes when at a stop. You can also feel it shaking from left to right while driving. This has happened numerous times and in numerous situations. Please add this to 14V153000

- Livonia, MI, USA

problem #92

Mar 192018

Malibu

  • miles
Power steering failed while driving. This happened in a curved part of the highway at ~45 mph. Was able to make the drive home which was ~2 miles. Restarted the car at home and everything worked fine until 5 days later - same problem. Service ESC and power steering illuminated on dash.

- Milton, VT, USA

problem #91

Mar 162018

Malibu

  • miles
Chevy Malibu 2011 steering malfunction. At 130,000 mileage, my electrical steering malfunctioned. The steering locked up while driving forcing it into manual drive. Code 15356. My car was under special warranty of 10 years or at 150,000 miles or under. I called the national hotline customer service for GM that spoke with a dealership of choice to fix it at no cost.

- Roseville, MI, USA

problem #90

Mar 022018

Malibu

  • 154,000 miles
Steering wheel shakes when stopped at idle and shakes slightly when driving, after starting the engine the power steering some times does not work and service ESC message appears. I can turn off the engine and restart it and everything works but wheel still shakes.

- Jerome, MI, USA

problem #89

Feb 262018

Malibu

  • 162,000 miles
The contact owns a 2011 Chevrolet Malibu. The contact stated that the vehicle experienced a loss of power steering. The power steering and ESC warning indicators illuminated. The dealer was not contacted. The manufacturer was notified of the failure and stated that the VIN was involved in special coverage number: 15356; however, the vehicle no longer met the stipulations for the recall because it exceeded the mileage requirement. The failure mileage was approximately 162,000.

- Beatrice, NE, USA

problem #88

Feb 142018

Malibu

  • 149,750 miles
There is a problem with the steering torque sensor in my vehicle that causes my vehicle to lose power steering. The problem starts as soon as I turn on the vehicle.I was never notified of the special coverage adjustment for the power steering torque sensor in my vehicle. The problem started happening well before I reached the 150,000 mileage limit and I started taking my vehicles to shops for pricing of the issue. I was notified by one of the shops I took my vehicle to that there was this special coverage adjustment and that I should take my vehicle to my dealer. I did this but the dealer stated that they would not honor the special coverage due to my vehicle being 700 miles over the mileage limit. I also contacted my manufacturer and complained about not receiving this notification, however, the manufacturer continues to deny honoring the coverage due to my vehicle being 700 miles over. I explained to them that I had proof that I was trying to get the issue rectified at other body shops before I was over the mileage limit, however, there was still no assistance.

- Columbus, OH, USA

problem #87

Feb 192018

Malibu 4-cyl

  • 123,000 miles
On 02/19/2018 while stopped at a red light my 2011 Malibu's steering wheel began to move right and left (oscillating) by itself. I pulled into the nearest parking lot of a local store and noticed I no longer had any power assist for the steering and my information console screen light up with a power steering failure. I shut the car off and waited 10 minutes, restarted and the power assist returned, the console light went out. However the steering wheel still pulses back and forth by itself, so the problem, I feel, could return at any time. I had a heart attack recently and physically cannot steer the car without power assist, this was very stressful for me, I am afraid now to drive this thing in it's current condition. I researched this and it is a very common problem with Chevy Malibu, I feel this is an extremely dangerous issue with this model and could easily result in a needless death, I hope General Motors fixes this problem, please add our VIN to the current recall campaign #14V153000. Thank you sincerely [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- North East, MD, USA

problem #86

Feb 102018

Malibu

  • 98,000 miles
I was driving down the road when my power steering went out. I took my car into the dealership and they said that it doesnt have a recall. They said that the steering wheel torqe sensor is out and needs replaced.

- Perryville, MO, USA

problem #85

Feb 102018

Malibu

  • 170,000 miles
I was driving on the the and the power steering, locked up. I reached out to na dealer ship and they corrected that problem and my seat belt. The next day 2/10/2018. The car slowed down to maybe 8miles while I was driving, and enough power to the engine. Very danger, very danger. Thank god the car behind me was paying attention. I have had this car for 3 years. I myself came out of pocket for wiring problems. Car just stopping on the hyw, no power at all. I replaced that. This is a very dangerous car to be on the road. I know cars have issues. But all this 3 years and just stopping and slowing down is and will be the death of others. Chevy is supposed to be one of the best car making, but this is horrible. And a lot people from what I read are having issues. This very dangerous.

- Dallas, TX, USA

problem #84

Feb 012018

Malibu

  • 85,000 miles
The contact owns a 2011 Chevrolet Malibu. The contact stated that the service ESC warning indicator illuminated. The vehicle was taken to paddock Chevrolet (3232 Delaware ave, kenmore, NY); however, the contact declined to have the vehicle diagnosed. The dealer stated that if the failure was not related to NHTSA campaign number: 14V153000 (steering), she would have to pay out of pocket for the diagnostic cost. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.

- Buffalo, NY, USA

problem #83

Jan 292018

Malibu

  • 84,500 miles
"loss of electric power steering" I have recently lost my electric powering steering and the ESC warning as well as the power steering warning keep displaying, when this started I thought it was just a power glitch because the air bag and other warning indicators would also go off randomly while driving it first happened which scared me and I slowed my vehicle until I could finally pull in somewhere safely (my rear tire pressure sensors are constantly not reading at all which started about a month after I had new tires put on it but that was the only notification I was getting up until now). I thought most of it was due to the extremely cold weather and restarting my car took care of the problem, and I wouldn't have any problems with it again for a little while. However this week restarting my car hasn't helped and now I have no power steering at all which is extremely dangerous when turning my vehicle and given that there is still less than 85K total miles on it then I am surprised that I am even having this issue at all, but I did read that some of the 2011 Malibu's have a recall on the U-joints, I believe that I read. I just found were there is currently 2 recalls on my car now and I have never had to do a recall therefore I was trying to figure that out and what I would need to do for that, as well as report the electric power steering issue too. Any information that you may have pertaining to this issue would be very appreciated since I did not see my car listed for the power steering recall then I'm not sure if I have to file a complaint first and/or if they will contact me when/if it is included with those recalls? thank you again!

- Minerva, OH, USA

problem #82

Jan 122018

Malibu

  • 108,000 miles
Steering wheel shakes when stopped at idle and shakes slightly when driving, after starting the engine the power steering some times does not work and service ESC message appears. I can turn off the engine and restart it and everything works but wheel still shakes.

- Higginsville, MO, USA

problem #81

Jan 242018

Malibu

  • 116,000 miles
The contact owns a 2011 Chevrolet Malibu. While the contact's stepdaughter was driving 15-20 mph, the power steering failed. The contact stated that it was difficult to maneuver the vehicle. The vehicle was taken to crossroads Chevrolet Cadillac of joplin (4630 E 32nd St, joplin, mo 64804, (417) 626-6620) to be diagnosed. There were no recalls associated with the VIN. The vehicle was not included in NHTSA campaign number: 14E044000 (steering). The approximate failure mileage was 116,000.

- Loma Linda, MO, USA

problem #80

Jan 212018

Malibu

  • 107,500 miles
At random times my Chevy Malibu 2011 w/ flex fuel steering wheel becomes hard to control. The service ESC and power steering lights begin to flash. When I pull over (becomes this seems to happen on the highway a lot) I turn my car off and back on. The issue seems to temporarily go away. My car mileage is only at 107,500. I've read about recalls and tested my VIN for it. Unfortunately, I do not see that my car was one that was recalled for the 2008-2013 car recall for this problem. I don't have extra funds to buy a new car or get this one fixed. This is a very dangerous issue that I hope they can find a solution for.

- Bowie, MD, USA

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