10.0
really awful- Crashes / Fires:
- 10 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 38,559 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Vehicle (2012 Malibu) was purchased April 2012 - starting July 2012 vehicle would stall going down the road, with loss of engine, power assist steering and power assist brakes. Dealer replaced numerous modules, but it occurred again in Sept 2012 (3 times) then again in January 2013. Two body control modules have been replaced, engine control modules, two power steering modules, onstar module, transmission control module, etc. Unintended power steering assist occurs such that within approximately 5 seconds while driving down the road, power steering comes in and out as module fails (along with engine and transmission). Very unsafe to drive. Dealer would not replace vehicle and GM states they stand by last repair. It has been repaired 6 times now, but we refuse to drive vehicle, as we believe there must be a short somewhere. They keep stating it is defective modules and they just keep replacing them. Please see youtube videos: "2012 Chevy Malibu - unintended power steering assist failure mode"" "2012 Chevy Malibu dangerous electrical problem - any ideas""
- Dallas, TX, USA
The contact owns a 2012 Chevrolet Malibu. The contact stated that while traveling 15 mph, he tried to apply the brakes at which time an excessive amount of effort had to be applied and a loud cracking noise could be heard coming from the front end. The vehicle was driven to the dealer where the failure could not be replicated. Several repairs had been made to different components of the vehicle but to no avail. The manufacturer was contacted about the issue. The failure mileage was 1800 and the current mileage was 13,100. Updated 2/15/13 the consumer stated the failure was replicated around 10/3/12 by service manager and their mechaniccould not find the cause. The general manager advised the vehicle was safe to drive. As of 1/17/2013 the vehicle had not been repaired. Updated 02/20/2013
- Reader, WV, USA
The contact owns a 2012 Chevrolet Malibu. The contact stated that the emergency brake foot lever failed. The contact mentioned that when the foot lever was depressed the emergency brake would not engage. The vehicle was taken to the dealer who replaced the emergency brake lever. The remedy failed to correct the problem. The vehicle was not repaired. The failure and the current mileage was 2,255.
- Winter Park , FL, USA
- Phoenix, AZ, USA