10.0

really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
81,919 miles

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« Read the previous 20 complaints

problem #29

Jun 092016

Malibu

  • 136,000 miles
The contact owns a 2012 Chevrolet Malibu. While driving approximately 20-25 mph, the vehicle experienced a loss of power steering and the ESC and power steering warning indicators illuminated. The power steering functioned normally after a brief period of time. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 136,000. The VIN was not provided.

- Plumas Lake, CA, USA

problem #28

Apr 112016

Malibu

  • 137,000 miles
The contact owns a 2012 Chevrolet Malibu. After the vehicle was serviced under NHTSA campaign numbers: 14V252000 (electrical system, electronic stability control, exterior lighting, service brakes, hydraulic, vehicle speed control) and 15V269000 (seat belt), the steering wheel ceased without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the cause of the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 137,000.

- Houston, TX, USA

problem #27

Mar 112016

Malibu

  • 94,000 miles
When driving, at low speed in the city, or on the highway at speed, power steering and power brakes intermittently fail without warning (according to the repairing dealer, vehicle is unsafe and should not be driven); dash gauges go on and off; traction control and electronic stability control turn own and off without warning; dash lights go on and off without warning; bells and buzzers ring; door locks cycle, and theft deterrent warnings illuminate. Dealer has attempted multiple times to repair it by replacing the body control module. It is at the dealer service department now, has been there for a full week and at this point is still unsafe

- Tulsa, OK, USA

problem #26

Sep 022015

Malibu

  • 164,000 miles
The contact owns a 2012 Chevrolet Malibu. While attempting to accelerate from a stop, the steering wheel seized and the power steering assist light illuminated. The contact coasted to the side of the road, waited a few minutes, and resumed driving. In addition, while driving 5 mph in the driveway, the failure recurred. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 164,000.

- Winton, NC, USA

problem #25

Jan 192016

Malibu

  • 102,000 miles
I was driving my children to school, when without any warning my power steering went out. I almost got into an accident!!! it was very abrupt. A message saying "power steering" "service ESC" came up. I come to find out that earlier models of the Malibu were recalled for this very reason. I would recommend that you check this problem out very seriously on the 2012 model before someone gets killed!!! I had all I could do to steer the car manually! my children and I were very lucky that we didn't end up in an accident. The next person might not be so lucky. Before Chevrolet gets sued, they might want to look into this problem. My wife drives this car on the expressway. I can't even imagine what would have happened had this occurred while she was driving. I thank god that I was behind the wheel at the time.

- Findlay, OH, USA

problem #24

Jan 112016

Malibu

  • 38,000 miles
I was driving my children to school, when without any warning my power steering went out. I almost got into an accident!!! it was very abrupt. A message saying "power steering" "service ESC" came up. I immediately took it to the dealership, where I still have a warranty and I was told they would have to do a diagnostic check on it (150.00) before they could let me know if it was covered under my warranty. I come to find out that earlier models of the Malibu were recalled for this very reason. I would recommend that you check this problem out very seriously on the 2012 model before someone gets killed!!! I had all I could do to steer the car manually! my children and I were very lucky that we didn't end up in an accident. The next person might not be so lucky. Before Chevrolet gets sued, they might want to look into this problem. My children also drive this car. Unlike me, who knows about manual steering and was able to deal with the problem, young adults have no idea what manual steering is. My daughter drives this car on the expressway. I can't even imagine what would have happened had this occurred while she was driving. I thank god that I was behind the wheel at the time. I did contact GM and they are helping me rectify this problem.

- Elmwood Park, IL, USA

problem #23

Jan 022016

Malibu

  • 46,000 miles
Driving down the city road at 55 mph, I heard three bells and on the dashboard it read "service ESC...service ESC...traction control off" the vehicle then simultaneously began to reduce engine power and the steering wheel locked and became unlocked within seconds. This caused swerving and a near accident. I see recalls for this issue but the VIN does not show an open recall for this issue.

- Abilene, TX, USA

problem #22

Dec 012014

Malibu 4-cyl

  • Automatic transmission
  • 63,000 miles
The contact owns a 2012 Chevrolet Malibu. While attempting to exit a residential driveway, the power steering failed without warning. The contact mentioned that the wheel locked, which made it extremely difficult to maneuver. The vehicle was taken to the dealer. The technician performed unknown repairs and refused to provide any details. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 63,000. Updated 2/4/16 updated 02/16/16

- Detroit, MI, USA

problem #21

Apr 112012

Malibu

  • 12,000 miles
The contact owns a 2012 Chevrolet Malibu. The contact stated that while driving at approximately 50 mph, the brake pedal was depressed, the vehicle started to make a vibrating motion, and steering wheel was shaking. The failure recurred multiple times. The vehicle was taken to a dealer where it was diagnosed that the brake pads needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 12,000.

- Henderson, NV, USA

problem #20

Feb 042013

Malibu

  • 43,000 miles
The contact owns a 2012 Chevrolet Malibu. After the vehicle was started, the steering became difficult to maneuver. The contact mentioned that the failure only happened initially after driving off. The failure occurred constantly. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 14E044000 (steering). The manufacturer was not notified of the failure. The approximate failure mileage was 43,000.

- Brooklyn, NY, USA

problem #19

Jan 012012

Malibu

  • 0 miles
I just received a letter from GM, informing me of another defect built into my vehicle, only one of which was to recall this vehicle to make a repair, the others, as with this letter has been to warn me of a defect, this letter contains the VIN number of my vehicle, explains what the defect is, however, even though it clearly states that GM is well aware of this defect, because in bold underlined type it states "do not take this vehicle to your Chevrolet dealer as a result of this letter unless you believe that your vehicle has the condition as described above". this is very disturbing to me because long before the ignition switch on the Chevrolet cobalt model caused the deaths that forced NHTSA to force GM to recall that vehicle to make the necessary repair, I had the ignition switch problem a cobalt I owned and when told it would cost me over $400 to have that ignition switch replaced, I created such a commotion in that dealership, that they replaced that ignition switch w/O cost to me, which proves that they were well of off that deadly defect before it caused those deaths, so the fact that this letter clearly states the VIN number of this vehicle, as did they of the deadly ignition switch, ' so my plea to you is to force GM to recall this vehicle to make the necessary repairs mentioned in all four of the letters they have sent to me. Because the only way I would know whether or not my vehicle has this deadly defect, is to experience the death that could result from that defect..

- Yorktown, IN, USA

problem #18

Oct 152012

Malibu

  • miles
Purchased car from ed bozarth on October 12. Within 1 week the brakes were grinding and you had to step on it hard for it to brake. Have changed brake pads and rotors twice within 3 years. Have complained to ed bozarth since I purchased it. I have taken the car to other GM dealerships and complained about the brakes. September 2015 took it to fletcher jones Chevrolet and had filed a complain with GM for approval to have them pay for the diagnostics. And again, the dealership and GM claim nothing is wrong with the brakes, but they grind horribly and you have to hit hard on the brakes to be able to brake. Another issue is the rubber steering wheel. It is coming apart and it cuts you as you are making right turn. Being diabetic it is a health issue.

- Las Vegas, NV, USA

problem #17

Sep 192015

Malibu 4-cyl

  • 18,000 miles
Received letters from GM that this car and two other family owned Malibu's (2009 & 2012 model years) may experience loss of their electric power steering (eps) due to a malfunction in the steering column torque sensor or the eps motor/controller. These vehicles were not part of the earlier recall NHTSA campaign # 14V252000 ( electrical system problem) which could affect steering and several other systems. My complaint is how can this company who covered up the ignition problem which killed over 100 people be allowed not to issue a recall for this problem. I have read horror stories on the NHTSA and arfc.org. Web sites of people who also were not part of the earlier recall crashing when their power steering failed. Do I have to wait until my wife or my two daughters get killed, as well as my grandson before my cars are fixed. This leads me to question why has the NHTSA not gone after GM for this when it is just as dangerous for this possible malfunction to occur as it did with the electrical system problem" also the NHTSA needs to find out if there are replacement parts that do not have this problem or else changing them will serve no purpose other than giving the dealerships money to do useless diagnostic tests which run over $100 each which GM told me I have to pay for. This letter was sent to owners for model years 2007 to 2012 for which the 3 year warranty has expired, promising free repair for 10 years from the date of purchase "if" you have trouble with your eps. The letter stated not to bring the car to the dealer unless you are experiencing a problem? so if you have trouble and get killed in a crash they will fix your car. I wonder if any letters were sent to owners of newer vehicles if the same defects are still in their cars" I have contacted my local paper and the ftc on this matter and I urge everyone who gets this outrageous letter to do the same.

- Staen Island, NY, USA

problem #16

Jul 112015

Malibu

  • 51,800 miles
We purchased a 2012 Chevrolet Malibu Sept. 2014 and it has been serviced 3 X due to the power steering locking up while driving and failure to start several times. The car would chime and the gauges would all drop to 0 and the engine light, power steering, low fuel and anti-theft light would all light up making the vehicle very difficult to maneuver.

- Severn, MD, USA

problem #15

Mar 292015

Malibu

  • 52,979 miles
The contact owns a 2012 Chevrolet Malibu. While driving 65 mph, the steering wheel seized. The brake pedal was depressed, but the vehicle failed to stop. As a result, the contact lost control of the vehicle and crashed into a guardrail. The air bags deployed. The driver sustained minor cuts, bruises, and wrist injuries that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 52,979.

- Houston, TX, USA

problem #14

Sep 052013

Malibu 6-cyl

  • 26,783 miles
We own a 2012 Chevrolet Malibu that has a problem with excessive vibration (shuddering) in the steering of the car especially when turning a corner. But now the car is developing more abnormal issues like the steering wheeling is moving back and forth on its own while driving on a flat straight smooth road. Also noted are clicking noises now heard in the steering wheel hub. With the worsening condition of the steering I am becoming reluctant to drive the car because I am concerned about the steering failing while operating the car. I have notified Chevrolet and I am waiting for them to get back to me. The car has been in the Chevrolet service dept. At least 6 times since 9/05/2013 for this problem and with 3 of those times was with a Chevrolet engineer. But Chevrolet cannot fix the problem and it is getting worse.

- Vancouver, WA, USA

problem #13

Jan 262015

Malibu

  • 61,000 miles
The contact owns a 2012 Chevrolet Malibu. The contact stated that the steering failed on the vehicle. The failure caused the contact to drive into a snow bank. The contact stated that the power steering light illuminated on the instrument and the traction control light illuminated on the instrument panel. The contact stated that the failure prevented the vehicle from being steered. The contact spoke with the manufacturer and was informed that the electronic steering module was not under recall and that the vehicle was not included in NHTSA campaign number: 14V252000 (electrical system) even though the body control module needed to be replaced. The contact received this information from a senior safety supervisor from GM. The failure occurred four times. The vehicle was not repaired. The VIN was not available. The failure mileage was 61,000.

- Lewiston, ME, USA

problem #12

Feb 182015

Malibu 4-cyl

  • 76,800 miles
Vehicle has random loss of electronic steering assist, which leaves no power steering. Also service ABS, ESC and traction warning lights, eps causes vehicles steering wheel to shake without vehicle being in motion. GM recalled thousands of Malibu's in Feb. Of 2015 for eps issues but my year is not included. Coincidence? highly doubtful. Vehicle it's scheduled for diagnosis on Wednesday. Car was repaired for an earlier recall concerning brake systems.

- Bismarck, ND, USA

problem #11

Aug 122014

Malibu 4-cyl

  • 51,250 miles
While driving the power steering would turn off and it is very difficult to drive (steer). The problem is that it has electronic steering control module which warms up and cuts out the power steering. It will display "power steering service ESC" and symbol comes on. This is an unexpected ongoing problem like in the morning it will be O.K. but late in the afternoon it could happen while driving.

- Vail, AZ, USA

problem #10

Oct 112014

Malibu

  • 33,000 miles
The contact owned a 2012 Chevrolet Malibu. The contact stated that while making a left turn, another vehicle crashed into the rear passenger side of the contact's vehicle. The contact stated that the steering wheel and steering column detached from the vehicle, which landed on the contact's lap. The air bags failed to deploy. The contact was concerned that if the steering air bag deployed, he would have sustained possible fatal injuries. A police report was filed. The front passenger sustained back bruises that required medical attention. The vehicle was towed to an impound lot. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was 33,000.

- Craesson, PA, USA

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