10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 47,584 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2013 Chevrolet Malibu. While driving approximately 5 mph, the transmission was shifted into reverse, but failed to shift into gear. The contact stated that this was a recurring failure. The vehicle was taken to the dealer for diagnostic testing. The technician was unable to diagnose the failure. In addition, the contact stated that while driving from the dealer, the engine light illuminated. The vehicle was driven back to the dealer, where unknown repairs were performed. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.
- Oakland, CA, USA
Driving 55mph on cruise control, I heard a warning chime. Looked at dash and the words engine power is reduced were on the screen. I looked for a symbol on the dash to tell me more and saw the engine symbol was on. The car didn't perform out of character from already going 55 on cruise. Nothing changed in the engine performance. I continued toward home as that was my destination and was less than 15 miles from home. I parked the car in my garage, turned off the engine, waited a few seconds, then started the engine again. The warning came on right away. I called the dealer who I'm leasing the car from but it was a Saturday afternoon and they were closed. I did leave them a message to call me on Monday and why. I have not and will not drive the car until I hear from the dealer and have a date and time to bring it in because of the concern the engine could power down as I'm driving according to internet forums I since read that others with the same warning said their car did slow down on a fast busy highway. This warning is in the manual that came with the car and says it is the throttle body sensor gone bad.
- Endeavor, WI, USA
My vehicle which was purchased brand new 02/2014 was left running and placed into park on level asphalt street. When I walked about six or seven feet from the vehicle my vehicle began rolling forward. I chased the vehicle and attempted to get inside to stop the vehicle. I was able to open the door but was dragged several feet. I could see clearly the vehicle was in park. The vehicle went in to a small ravine and from the outside of the vehicle I was able to push the engine stop/start button and the vehicle stopped. I easily backed the vehicle out after starting it. I shut the vehicle off and some nice people I did not know tended to my injuries. I called General Motors later that night and was given a service request number of 71-1320790919. My vehicle was towed to sunrise Chevy on 06/22. On 07/21 I was notified nothing could be found wrong with my vehicle. I was given no paperwork from General Motors or the dealer. There was $1100 dollars of damage to my vehicle. General Motors refused to pay for said damage. I was told to use my parking brake. Really that is ridiculous when U are on level ground. My left foot and leg still show the signs of being dragged. I was also asked how many times this happened. Isn't once enough. I surely did not try to duplicate it. I did not nor will I ever leave my car running again and walk away. I had the key with me on that day but guess what I discovered the vehicle can be driven away even while the key fab is with you. I hope this does not happen to anyone else which is the reason I reported the incident to General Motors and now documenting the incident here.
- Lombard, IL, USA
I started the car and viewed the message "service power steering" in the message center between the odometer and tachometer. There did not seem to be any issue with the steering, but wanted to get it checked out by my local dealer since it was less than a half mile up the road. As I put the car into the gear, the car would not move. The indicator lights that normally show me what gear I am in (prnd) were blank. Then all of the sudden, the car surged forward violently, as if the Malibu was just rear-ended. I then turned the car off and restarted it. The "service power steering? message appeared again. However, the ?check engine? light had lit up, and the ?service parking brake" message appeared as well. The car then surge violently again forward without shifting into any gears. I then shut the car off and called spencer Chevrolet to tell them I was going to have the car towed to their shop. After a few minutes, I tried once more to start the car and was able to shift into gear and drive it to the shop in limp mode with half the warning lights lit up on the dash. After further diagnostics, the maintenance manager at spencer Chevrolet informed me that the transmission computer module (tcm) had failed and needed replacement under warranty. This was the third electrical issue I had with this vehicle (the trunk was opening on its own while driving, parked, or during the night, and the radio was locking up with no control). I was worried that the transmission issue could have happened while driving, and didn't want to take any risks.
- Springfield, PA, USA
My RPM keeps going up and down at stops and I took it to a dealer and they found out my piston is cracked at compression rings.there is also a service bulletin issued by GM pi-1178 affecting 2.0 turbo engines, I talked to 2 GM representatives both denied of having a service bulletin issued on this car.and theydont want to change my engine but replace the pistons and the rings, my car will be at the shop another week!.I always had GM cars 1 and this will be my last GM car because its a cheap company!
- Redlands , CA, USA
The contact owns a 2013 Chevrolet Malibu. The contact stated that the vehicle decelerated as the check engine sensor illuminated. The contact had to turn the vehicle off and back on several times. The vehicle was taken to an authorized dealer who was not able to neither replicate nor diagnose the failure. The VIN was not available. The manufacturer was notified of the failure. The approximate failure mileage was 13,000.
- Cortland, OH, USA
Was entering parkway and car failed to accelerate but the engine was revving.car stood still as if in neutral
- New Paltz, NY, USA
Steering became sticky stiff in 12 O'clock postition, making steering corrections difficult with overcorrecting. There is definitely a problem that could be a sever safety hazard. I was traveling on I-75 at 65-70 mph when malfunction occurred. I contacted a dealer in tampa and they did not seem too concerned, hard to communicate due to it being a holiday weekend. The tampa dealer advised if there was a problem, I would have received a recall letter. I am concerned, being on vacation, for the long trip back to knoxville. Also, I have experienced transmission shutter at low speed, intermediate problem.
- Powill , TN, USA
Vehicle sold and delivered with an open active safety recall (13142) on it at time of purchase, which was a violation of federal law title, 49 subtitle vi, chapter 301, section 30112A3 restricting the sale (and/or introducing into commerce) of a vehicle with a safety defect. This information is consistent with the information in GM recall bulletin #13142. Dealer sold have not sold or delivered the vehicle until the recall was addressed. Dealer/Chevrolet risked the safety of the vehicle owner and general public by placing it into commerce with the open recall.
- Gilbert, AZ, USA
The contact owns a 2013 Chevrolet Malibu. The contact stated that while driving at various speeds the transmission would shift abruptly. The contact stated that after depressing the brakes there was slight delay before it engaged. The vehicle was taken to dealer however the vehicle was not inspected. The manufacturer was made aware of the failure who did not offer any assistance. The failure mileage was 1,460 and the current mileage was 2,041.
- South Gate, CA, USA
- Charlotte, NC, USA