10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
50,647 miles

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« Read the previous 20 complaints

problem #115

Aug 032018

Malibu

  • 140,000 miles
The contact owns a 2013 Chevrolet Malibu. While driving at an unknown speed, the vehicle suddenly stopped moving and was unable to change gears to move off the roadway. The failure occurred without warning. An independent mechanic was able to go to the location and serviced the vehicle by replacing the alternator assembly; however, the failures continued. The contact stated that the stability control warning indicator flashed, various other warning indicators and gauges flickered, and the steering wheel became inoperable. Once the warning indicators had gone off, the contact was able to maneuver the steering wheel in either direction; however, the failure was getting progressively worse. The contact also stated that the key was unable to be removed from the ignition. The dealer (vaden of beaufort, 103 robert smalls pkwy, beaufort, SC 29906, (843) 525-4100) was contacted to schedule an diagnostic appointment. The manufacturer was notified of the failures. The approximate failure mileage was 140,000.

- Saint Helena Island, SC, USA

problem #114

Jul 182018

Malibu

  • 80,000 miles
The contact owns a 2013 Chevrolet Malibu. While attempting to drive the vehicle, it failed to start. On another occasion, while driving 40 mph, the vehicle stalled, all the warning indicators illuminated, and the steering wheel seized. The contact was able to coast the vehicle to a parking lot. The vehicle was able to restart an hour later and was driven to the contact's residence. The contact called wallace Chevrolet at (888) 350-8421 (located at 3575 SE federal hwy, stuart, fl 34994) and was informed to schedule an appointment for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 80,000.

- Port St Lucie, FL, USA

problem #113

Jul 182018

Malibu

  • 114,796 miles
While the vehicle is in motion, radio and other electrics go blank, steering wheel feels locked up but I assume it has lost power steering. This has happened multiple times. It corrects itself in few seconds but once nearly swerved into a car as the wheel would not turn.

- Walnut Grove, MO, USA

problem #112

Jul 142018

Malibu

  • 109,000 miles
Driving one evening on highway. Getting off exit ramp that curves into another highway. Car loose power steering while in curve. Scared the life out of me. Car looses steering again a mile down road while in a turn getting off highway.

- Winston Salem, NC, USA

problem #111

Jun 292018

Malibu

  • 86,000 miles
I own 2013 Chevy Malibu with 98K miles on the car. My car started having electrical problems and my radio goes off and black, everything that is connected to my car disconnects, lf I'm about to stop my car looses control over steering, then power comes back and I gain control. I called GM and they told me to take it to the dealer and dealership said that my car isn't under warranty - even though they have been contacted by GM and given specific thing and code to look at. I have been told that my car's problem is low-voltage and to buy new battery or replace batteries related part (not sure). Today, I was driving on the highway and merging on another highway and I lost control over the steering while trying to merge (this was horrible experience for me and my friends who were with me on the car). I called GM again and told them that they need to do something about this fault. After careful drive on local street - the car went off while driving and my ac measure become celsius instead of Fahrenheit. I had to put the car on parking mode and use the keys again! this was horrible ordeal and needs to be addressed by GM and Chevy.

- Roseville, MN, USA

problem #110

Jun 272018

Malibu

  • miles
While driving on the highway and city streets my car electrical system cut completely off while engine is still running. It jerks the car to left or right and then cuts back mlm on. Can't steer until the power comes back on if I'm driving or parked. This has happened on several occasions. Check engine lights comes on then message of engine power reduced. Have been in service several times about check engine light coming on and still cant fix the problem. This is dangerous and afraid I will get in an accident soon. Something has to be done about this.

- Virginia Bch, VA, USA

problem #109

Apr 012018

Malibu

  • miles
Touch screen goes black, lose sound, randomly lose power while driving, car completely stalls at stop as well as while driving, steering wheel locks while driving going straight or in the middle of turn, all this happens at random times doesn't matter how far and how long, no trigger has been found, dealership can not duplicate the problem. Car will lock key in the ignition and will not release for a while and no electricity works. This is a safety hazard and car was released back to me because no issue was found. Testing was done and found no issues with my car. This has been going on for a few months

- Simi Valley, CA, USA

problem #108

May 142018

Malibu

  • 95,000 miles
While driving, all electronic systems shut off. The engine is still running but the gauges, power steering, traction control, everything. Anything electrical shuts off. It's happened on the freeway going 60 mph and on residential streets only going 15 mph.

- Humble, TX, USA

problem #107

May 052018

Malibu

  • 61,000 miles
The contact owns a 2013 Chevrolet Malibu. While driving at any speed, the power steering ability seized and the vehicle shut down and then restarted. In addition, the service power steering indicator illuminated. The vehicle was taken to classic lawton Chevrolet (8308 nw cache rd, lawton, ok 73505, 580-280-2800) where it was diagnosed that the power steering module needed to be replaced. The manufacturer was not made aware of the failure. The failure recurred and was not repaired. The failure mileage was approximately 61,000.

- Lawton, OK, USA

problem #106

Feb 182018

Malibu

  • 102,127 miles
The contact owns a 2013 Chevrolet Malibu. While driving various speeds, the power steering indicator illuminated and the steering wheel inadvertently turned to the left. The contact stated that it was difficult to maneuver the steering wheel to the right as the vehicle stalled. The contact stated that the engine was able to restart after approximately a half hour to one hour. During this time, the steering wheel operated normally. The vehicle was taken to the dealer (gunn Chevrolet, 16550 interstate 35 selma, tx 78154, (210) 599-5000) several times for diagnostic testing, but a failure code could not be located. The dealer also test drove the vehicle and was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 102,127.

- Schertz, TX, USA

problem #105

Apr 012018

Malibu

  • 50,000 miles
Steering ECU, instrument cluster, and center stack all reset while driving intermittently. These incidence have occurred numberous times and GM does not know the root cause. When an event occurs the driver looses power steering for a brief period of time. This has happened while making left hand turns, on the highway, and while stopped. GM released a technical service bulletin to check ground points on the negative battery cable this does not solve the problem and this is a serious safety concern. I have released production level software for numberous tier one suppliers that have gone into a variety of ecus. To me it seems like all of the body control modules have lost power. When checking car complaints this same behavior has been stated in over 40 reports and all reports state GM was unable to determine the cause. If an investigation has not been launched into this behavior I highly recommend it before the loss of power steering kills someone. M.carcomplaints.com/Chevrolet/Malibu/2013/electrical/loss_of_power_while_driving.shtml https://M.youtube.com/watch?V=26cz7qhvxck&feature=youtu.be https://youtu.be/lreeo3E9jya https://youtu.be/kv83C7anskq

- Plymouth, MI, USA

problem #104

Apr 022018

Malibu

  • 110,000 miles
When I was on my way home, my car's warning lights started to flicker, and 'power steering service' and 'charging system' warning lights appeared. My entire dash went completely black and steering wheel became completely hard. The car stayed on, but all the lights went off. After a few seconds, the car shut off. Car would not restart, even with a jump. Mileage on car was at 110,000 miles. Luckily I was on a residential street, so I just pushed the car safely in front of a random house. Upon further examination, this appears to be an on going problem. I've found hundreds of other owners with a similar problem on various forums. Some are very similar to my problem, while others are more dangerous. Below, I have quoted other owners personal stories as well 'the contact owns a 2013 Chevrolet Malibu. While driving approximately 60 mph, the power steering malfunctioned and caused the steering wheel to become very difficult to turn in either direction. The vehicle was taken to the local Chevrolet dealer (phil smith Chevrolet, 1640 North state rd 7, lauderdale, fl 33313). The dealer reset the power steering module, but the failure continued. The manufacturer was notified of the failure. The failure mileage was 118,000.' 'charging system" engine light keep coming on. All lights come on dash board come on then go dim. Car shuts down on you while driving and steering wheel locks up. I almost crash into a light. - richton park, il' 'this is my second report. The vehicle loses power steering and the entire gauge cluster goes dark. Almost caused a wreck today. It happened twice today and once yesterday. This is getting out of hand. Needs to be recalled immediately. Thank you - ravenna, oh' this seems to be an on going problem and needs to be seriously looked at before an accident occurs.

- Humble, TX, USA

problem #103

Jan 292018

Malibu

  • 35,000 miles
Purchased car certified pre-owned. First winter entertainment display and warning lights started to flicker randomly, and car would not reliably start. Took to dealership and they were unable to recreate the symptoms. The following winter the entire electrical system began failing upon engaging it while in motion. For example: Using the the power windows, engagement of the traction control in slippery weather, using a turn signal, were all capable of shutting down all electrical options in the vehicle including the power steering. Nearly caused a couple accidents. The service stabiltrak light would also come intermittently come on. Brought to dealership again, they cleared the dash lights and reset a sensor that was showing bad in a diagnostic scan. Car ran smoothly for a few months. Showed symptoms again over the summer(lights flickering and loss of touch screen momentarily). Dealership was unable to recreate again. Now this winter the car is completely messed up again, same exact symptoms as last time. Power steering loss, full electrical loss while in motion, sometimes randomly, other times as a direct result of engaging with the electrical system as I described before. A aaa worker noticed the burning of electrical cable housing coming from the battery, I pointed this out to the dealership but they don't seem interested in it. Based on the consistent complaints about this vehicles electrical system, this car needs to be recalled and GM seriously investigated. They've already had to settle hundreds of death law suits due to this exact issues they claimed was a faulty ignition switch in the cobalt, yet this exact problem exists heavily in other models and the issue continues to be rampant in 'fixed' ignitions in the cobalts. This is a dangerous public health issue, GM needs to be held responsible

- Salisbury, MA, USA

problem #102

Dec 282017

Malibu

  • miles
Fuse caused low voltage power steering going on and off wiyhout the steering service light coming on. The steering became loose. Hard to control when driving. I could not get part for over a week.

- Chicago, IL, USA

problem #101

Jan 082018

Malibu

  • 118,000 miles
The contact owns a 2013 Chevrolet Malibu. While driving approximately 60 mph, the power steering malfunctioned and caused the steering wheel to become very difficult to turn in either direction. The vehicle was taken to the local Chevrolet dealer (phil smith Chevrolet, 1640 North state rd 7, lauderdale, fl 33313). The dealer reset the power steering module, but the failure continued. The manufacturer was notified of the failure. The failure mileage was 118,000.

- Lauderdale Lakes, FL, USA

problem #100

Dec 262017

Malibu

  • 37,000 miles
While the vehicle is in motion the radio screen would flash off and on followed by lose of power steering the car was parked and towed to a local dealership to be inspected

- Las Vegas, NV, USA

problem #99

Nov 292017

Malibu

  • 99,000 miles
Car shuts off while driving at any speed. Touch screen goes black and power steering goes out. It happens more frequent when turning. It is unsafe because if you are driving on a curve it could cause a crash because the steering wheel will not turn. You loose control of the car.

- Rose Hill, NC, USA

problem #98

Nov 042017

Malibu

  • 30 miles
"charging system" engine light keep coming on. All lights come on dash board come on then go dim. Car shuts down on you while driving and steering wheel locks up. I almost crash into a light.

- Richton Park, IL, USA

problem #97

Nov 042016

Malibu

  • 80,000 miles
The contact owns a 2013 Chevrolet Malibu. While the contact's son was driving various speeds, the power steering failed to turn left or right and the instrument panel lighting automatically turned off without warning. The contact's son pulled over to the side of the road and waited 8-10 seconds. Afterwards, the vehicle returned to normal. The contact's son was able to drive to work and back home. The vehicle was taken to the dealer (serpentini Chevrolet of strongsville, 15303 royalton rd, strongsville, oh 44136), but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The failure recurred several other times. The vehicle was taken to another dealer (pat O'brien Chevrolet South, 3880 pearl rd, medina, oh 44256) where it was diagnosed that the alternator needed to be replaced. The vehicle was repaired. The failure occurred again after the repair. The manufacturer was contacted at 866-790-3600 and stated that they were unaware of the issue and the contact would have to pay for the repairs. Case number: 8-314031920 was provided. The approximate failure mileage was 80,000.

- North Royalton, OH, USA

problem #96

Oct 112017

Malibu

  • miles
This is my second complaint considering this issue. Loss of power steering, radio goes black, gauge cluster goes black. Since my last complaint this has occurred no less than 15 times with two very close accidents. This is becoming a very dangerous vehicle. And I plead with you to open a recall thank you. It has now occurred on both city roads and highway speeds. It seems to get worse when the turn signal is used.

- Ravenna, OH, USA

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