2013 Chevrolet Malibu. Consumer writes in regards to rear toe links safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. The dealership informed the consumer the parts necessary to complete the recall repair were unavailable. The manufacturer was contacted and redirected the consumer to the dealer.

- Auburn, WV, USA

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) several months ago however, the parts to do the repair was unavailable. The contact recently received another notice that stated that the parts were available however, the dealer stated that they did not have the parts. The dealer stated it would take several weeks to receive the parts. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure but was concerned if the vehicle was safe to drive. The contact stated that he was on hold for over an hour trying to speak to the manufacturer. The contact disconnected the call. Parts distribution disconnect.

- Dalton, PA, USA

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was available. The contact stated recall has been repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Katonah, NY, USA

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated the parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Wheeling, WV, USA

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- St Paris, OH, USA

Received a notice about a safety recall for faulty rear suspension toe links. this was 8 months ago with no update on a remedy. This is completely unacceptable as this is deemed a safety issue and could cause a crash!

- Matawan, NJ, USA

The contact owns a 2013 Chevrolet Malibu. The contact had received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall but informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Invalid VIN.

- Schenectady, NY, USA

My vehicle (2013 Malibu) has a active recall that was issued 12-10-20 related to the tow links in the rear suspension. As of today, it has been over seven months and GM does not have a remedy to fix the issue with the suspension. As stated in the recall notice, if this problem is not remedied, it could lead to a crash. I find it unacceptable that GM has yet to find a solution to remedy this safety issue.

- Lindstrom, MN, USA

The contact owns a 2013 Chevrolet Malibu. The contact received a notification for NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact stated that while driving at 40 MPH, she began to lose control of the vehicle upon entering the highway as the vehicle independently swayed from left to right. The contact pulled the vehicle over to the shoulder and inspected the vehicle but could not find any visible defects with the vehicle. The contact initially called the police for assistance and a police report was filed. The contact then called her brother who called a tow truck and had the vehicle towed to an independent mechanic. The mechanic stated that a tie rod had fractured due to severe corrosion which was linked to the recall. The mechanic replaced the tie rod. The local dealer had been notified of the failure and they referred her to NHTSA for assistance. The manufacturer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was repaired. The failure mileage was approximately 86,000. Vin tool confirms parts not available.

- Vernon, NJ, USA

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA campaign number 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

- Elm Grove, WI, USA

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure. Vin tool confirms parts not available.

- Arlington Heights, IL, USA

The contact owns a 2013 Chevrolet Malibu. The contact received a recall notification for NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

- Indianapolis, IN, USA

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure however, the check engine warning light was illuminated. Vin tool confirms parts not available.

- Charlotte, NC, USA

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue however, the manufacturer was not made aware of the failure. The contact stated that the toe link fractured in the driveway. Vin tool confirms parts not available. the failure mileage was 70,000.

- Normalville, PA, USA

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN tool confirmed parts not available.

- Las Vegas, NV, USA

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

- Clinton, MD, USA

Left rear toe link broke while driving causing the car to go out of control. Fortunately, there was no oncoming traffic at the time. So no collision. The part basically just snapped and broke. Had the car towed and repaired at the Chevy dealer in Lowell Michigan-€¦.But the charged me about $334.

- Lowell, MI, USA

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact took the vehicle to an unknown local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- York Springs, PA, USA

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

- Franklin, WI, USA

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to the recall repair was not available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Chicago Heights, IL, USA