10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 41,164 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Well coming to a stop at a red light the vehicle shuts off with no power. This happened to me multiple time with the car having no power that I can't even put my emergency lights on. Prior to this my vehicle noted "service stability" on dash board and that went away. After that issue popped up another issue occurred. My dashboard noted "shift to park" when my gear was in park. My dealership replaced it in which that's when the car started to shut off more.
- San Jose, CA, USA
I purchased the car with 11miles on it and I am still having these issues with loss of power steering resulting in almost near death crashes. The car stalls while in motion. This has happened both in traffic and on the highways. Ive had to pull over on the highway. The emissions in the car is always a problem and the engine constantly sounds like it falling out as you switch gears. I have reached out to GM to complain, however they have not been helpful nor are they experts in fixing transmission/ emissions issues. At this point I no longer have faith in this 2017 Malibu and I feel like GM is taking absolutely no responsibility in the errors of the mechanics of this car. So far, I was told after 1 year of trying to fix the issue and hundreds of dollars spent on rental cars because this issue is not deemed a warranty issue, they gave me $1500 to purchase another GM vehicle, never addressing the issue of the safety concerns I have with the car. That is not fix I am willing to settle for. What about the monthly obligation I have in terms of paying off this car? none of the technicians were able to explain to me why this is and I have spent countless dollars in an effort to have this car looked at. The reason for my recent complaint is because again the car is experiencing stalling and low power steering. The original fix from Chevrolet was to change something in the battery "found code coboo B1325 low voltage codes. Found shorted cell in battery casuing low voltage at startup replaced battery and road tested 6 miles. No code returned " however they have changes that cell everytime I take it in for service. This does not fix the issue, instead causes me more money because this is not a warranty issue and I am always having to leave my car for weeks. I am looking for a remedy that is safe for both me and my children. I have repair orders if needed
- Silver Spring, MD, USA
While dropping off my children at school the car came to a complete stop and went into auto stop. When releasing the peddle so the car could turn back on the whole dash board and the radio screen completely cut off and when the car turned off it all switched back on. The dash screen flagged and said steering assistant is reduced drive with care. This repeatedly happended another two times everytime I came to a complete stop. After the third time the car did not turn off at all. In the past I have had the error message come on when the car would come to a stop and the car would turn back on but I am beginning to become very worried because now the whole dash board and radio are turning off. I was on a regular city street but am worried when I return to work after my vacation I will get stranded. I am attaching screenshots of a video I was able to capture on the third time this happened to me. The time is attached also.
- Houston, TX, USA
While driving the vehicle I came to a complete stop while waiting to make a left turn on a busy city street and the vehicle shut off therefore remaining in the intersection from on coming traffic, in other terms the vehicle died on me. I was unable to do anything due to no current.this is not the first time this has happened with this vehicle.
- Compton, CA, USA
Back in the 1st week of January 2019 I experienced the first major issue. While I was driving to work on the highway traveling at 65 mph the cars check engine light went on as well as the traction control. The vehicle immediately sent a message on my dashboard that said "reduce engine power" and the car jerked and the speed drastically dropped from 65mph to about 20mph. I was unable to accelerate and was luckily able to drive to an emergency lane while cars and semi trucks were behind me and almost hit me. I turned the car off and then back on again and the engine light remained on, but I was able to safely get to a Chevy dealership. The dealership ran diagnostics on it and they determined it was a faulty gas throttle pedal and sensor. The vehicle was in the shop for a total of two weeks, due to them being out on the parts. I paid over 500 dollars for the repair. Less than a week later I was merging on to a highway to go to work again. As I was merging on the engine light went on and the message saying "reduced engine power" came on again. I lost the ability to accelerated and pulled over. I then turned my car on and off again. The engine light remained lit and the "reduce engine power" message remained on this time. I was able to accelerate to a max of 35 mph this time. I returned the vehicle to the same Chevy dealership. They ran diagnostics on it and this time they stated it could have been due to the cold weather and said a oil change might help. The oil was changed on the vehicle and then the called saying the vehicle was running very rough when they started it. They also then stated that there was condensation in the radiator from the coolant. They are still waiting for parts and the vehicle has been there almost three weeks. Total time in the shop was 5 weeks out of 6 weeks.
- Arlington Heights, IL, USA
A traction control light came on then warning reduced power mode and engine light while car was in drive on highway 2 times
- Ofallon, MO, USA
Both mine and my wifes 2017 Malibu goes in to reduce engine power mode with stability tack light on and service engine light on.and when it happens on the freeway car just drops to 25 miles an hour.very dangerous
- Redlands, CA, USA
(accelerator pedal) all of a sudden my car started to stall... right in the midst of me driving.. no matter what speed im driving. Causing my dash to read ( reduced engine power ) everytime my car go's into this malfunction its a sudden lost of power.. where ever im driving at any speed.. on city street, highway, etc..were it could lead to very dangerous or tragic situations.. I took my car to a Chevrolet dealer were they diagnosis it to be ( pedal position sensor not plausible needs accelerator pedal replaced and programed.. my car has been in the shop since January 24 2019 awaiting for apart (accelerator pedal) that has been on back order for over a month and still hasnt came available as of February 5 2019 nobody can fully explain why noone has this particular part available.. there are a number of cars having this same issue awaiting this same repair.. at the exact time of my awaiting. This is a very problematic issue. That has become very inconvenient of not being able to drive my car at all.
- Louisville, KY, USA
Driving the vehicle on the road and it loses power and wont let you drive over 30 mph. The vehicle also would not start. Had to let the car sit for 15 seconds then try to start it again for it to start. Then it would cut off while stopped at a traffic light. Dealership fixed the pistons and added a new battery still had a problem and now they replaced accel pedal sensor. And now drives a little funny.
- Las Vegas, NV, USA
When driving the vehicle swerves and fishtails from time to time. Dealer is staing stabilitrak needs to be repaired, the car has good tires, hasn't been involved in any accident and is too new to be having this issue
- Milwaukee, WI, USA
I purchased 2017 Chevrolet Malibu in 03/ 2017 with approximately 7 miles at the ourisman rockmont Chevrolet, located in rockville, Maryland. At about 20,000 (12/23/2018) miles I brought the car into the dealership to have it diagnosed as I had a near death experience when I was stopped at a red light & then tried to accelerate when the light turned green except the car stalled once the emissions portion of the car tried to kick in, it cut off and did not restart in the middle of a 4 way intersection. I tried restarting the car for about 0 mins until then finally the acr restarted again. This occurence continued to happen peiodically, I am not sure what the cause of this reaction, but I let the dealership know if every instance and broughtthe car in to be checked at 20,000 miles, 24,000, 26, 000 miles & 27,000 miles. I was told by the representative "guy" that GMC was notified and that I shouldn't continue to bring the car there. That was April 2018. Unfortunately, the incident happened again while I was leaving the garage at work. Car cut off another car almost slammed in the back of my car due the abruptness of the car going out. The ssue has never been addressed by the dealership and during the most recent incident August 2018 I took the car in to advise them of this issue in addition to a knocking sound in the rear of the car. I was told in August 2018 that I am outside of my warranty and that I would be charged a diagnostic fee. My car has about 50,000 miles currently. That is neither here or there. As the original issue was never addressed when it was under warranty and I am not willing to lose my life trying to have this car repaired in a timely fashion. Instead I have spent hundreds of dollars in rental car fees as I am not comfortable driving in a car with an issue so severe that GMC was notified and still has not been to rectify this issue with my car.
- Silver Spring, MD, USA
My 2017 Malibu had a loss of engine power, it happened while on vacation. While in traffic on a dark curvy road, there was a sudden loss of power, the car would not accelerate and the engine light was on as well as a message indicating loss of engine power. I pulled over an restarted the vehicle, it did not gain full engine power back. I was able to slowly make it to my destination. The next morning (kids in tow) the engine light was still on, and the vehicle still seemed sluggish. While driving home ( or to a dealership if possible) the car again lost power and I had to pull over as to not obstruct traffic. Upon getting the vehicle serviced, they claim the matter was resolved I am not confident,
- Fallsburg, NY, USA
On Friday December 29, 2017 as we were driving home we almost re-ended another vehicle in a city street at the speed of 55 mph due to car brakes locking and hard to press down, luckily hard we were able fo brake by pushing hard enough. Also sensor have failed twice- three times in heavy traffic and will brake on their own without any car being directly in front of me which is scary and could cause a major accident on the highway. We contact GMC and filed a claim (83737025405) and also took it to the Chevrolet dealership in our hometown which is not doing much but charging us $1000+ for a change on a vacuum top and seal but don't understand that this is a safety issue for we have almost crashed over 4 times due to these issues.
- Bailey, NC, USA
- Lithonia, GA, USA