10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
43,259 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #5

Jul 122018

Malibu

  • 14,000 miles
Bought vehicle brand new, now has 14,000 miles. On 2 separate occasions while coasting from highway speeds the steering wheel would jerk rapidly back and forth on its own. It is a rapid right left right left only moving the wheel about 2 inches from the center each way. It has on numerous occasion at highway speeds felt like the steering went really loose, almost a neutral feel without resistance and vehicle becomes difficult to control when this happens. In neither situation will it do it to the point any service technician will ever be able to duplicate it. The steering has went "loose" on about 12 to 14 occasions. The rapid back and forth jerking has happened twice. The rapid jerking has happened both times on different road surfaces at speeds below 45 mph while coating, foot completely off the gas pedal and foot not touching the brake pedal.

- New London, MO, USA

problem #4

May 202018

Malibu

  • miles
When I to a stop like come off the exit car cut off and the steering wheel lot on be for second. I have took it to the deal three time and their everything is okay their the problem the next day same thing happen and it will comes up on the dashboard that I`M losing power.

- Washington, DC, USA

problem #3

Feb 152018

Malibu

  • 260,000 miles
After having problems with losing power steering on my 2010 Chevrolet Malibu I did this research on line. I am including some of the most serious complaints and link to the complaint information for your connivance. I contacted shaheen Chevrolet and was advised by robin that there was not a recall on the problem but that GM would cover the costs. After having the car towed to shaheens I received a call informing me that it would cost over $1,300 for the repairs and GM would not cover the costs. I requested a call back from the service manager 2-5-18 9.30. He returned my call a 2.30 pm and relayed to me that GM would not cover the costs of repairs. He also stated that robin should not have told me that they would. I called the customer service at GM 1.800. 222-1020 and they replied that GM would not pay for the repairs. This is big safety issue please research and response with your findings. If you cannot help me with this problem please let me know if any state Agency could help me resolve the problem. Please respond as soon as possible I need to make a decision on what to do for a car.

- Grand Ledge, MI, USA

problem #2

Jan 192018

Malibu

  • 1,500 miles
I drove the described car as a rental from enterprise while my car is being repaired. While driving the car on a mostly straight parkway at 55 mph, and suddenly the steering wheel jerked sharply to the left, on its own, and I left the roadway and hit the grass median, got the car back on the roadway, shaken, and continued driving very confused as to what just happened. Turns out these cars have a steering defect that apparently is not causing a recall, and it is not being acknowledged bu Chevy. Blogs of owners describe the exact same event which has pitted Chevy owners against the company which is not acknowledging the defect. I was too scared to get in that car again. Please advise me if a recall has finally occurred for this scary defect.

- Middletown, VA, USA

problem #1

Sep 152017

Malibu

  • 17,000 miles
Two times while I was driving I put on my brakes and my power steering locked up completely I could barely drive it I almost got into a wreck I took car to Chevrolet and they said that rack and pinion needed to be replaced

- Hollister, CA, USA