I bought a 2020 Chevrolet Malibu LT on April 26, 2023 from Lake Hartwell Chevrolet in Toccoa Ga. It drove fine for 3 days. Then a chirping started in the steering wheel. On May 3rd. While I was taking my wife to our baby doctors visit, as I turned into the parking lot, the engine light came on, and the steering failed. I was able to safely get it into the parking lot and out of the way of the other cars. I called the dealership and they had it towed to their shop. They charged the battery saying that's all that was wrong with it. However, as the clean up guy at the shop was bringing it to me, the engine light came on again and he took it back to the shop. Within the next 14 days from then, they replaced the steering module, battery terminals, which seemed burnt, they said, and realigned it. However, all of this is word of mouth as I was not given any paperwork verifying this repair. The next day, the chirp returned. It has very loose steering and sways easily from side to side. Also, upon a diagnostic check by another certified mechanic, the computer would not link and give codes. He told me one of the computers in the car was bad, but not sure which one. I checked and I can not qualify for the lemon law, so I contacted the general manager and said I wanted to return the car and my bank returned their money. Or, another chevrolet car, from Chevrolet, not from this lot. This car is unsafe for me and my family. He said that was not possible as the tag and title has been processed. So I am ready to pursue legal action. The cars they let me drive during my cars repair were junky, too. One wouldn't drive over 30mph and the other had a ticking motor. I feel this business presents a danger to anyone who in need of and buys a car from them. Date of ownership: April 26, '23-present. Today is May 24, '23. They have also failed to give me the paperwork verifying the Chevrolet Lifetime Warranty on the Powertrain and Transmission. That was promised on the day of sale.

- Martin, GA, USA

While driving on many occasions the last incident happened Friday April 28th 2023. My 2020 Malibu lost all communication on 231 Hwy. All dash gauges went haywire power dropped on vehicle RPM was accelerated but vehicle speed would not change engine light and traction light came on. I then had to pull over brakes made a loud thud noise when stopping. Turned vehicle off sat for about 15 minutes and restarted my vehicle engine light was still on but I was about four miles from home turned my hazard flashers on and made it home. When the car loses power it gives me NO warning at all it just happens. I've taken it to both Chevy dealers in my area Mr. [XXX] at Gilland GMC Ozark, Al explained to me that yes he saw the codes where car lost power and because they couldn't pinpoint the problem GMC had to be called and he was told that GMC has a team of engineers working on the Loss of Control problem but at this time they don't know anything. I'm risking my life on every day driving this vehicle in which I do have an extended warranty on but they can't fix what they can't find but yet KNOW for Fact that there is a problem. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Midland City, AL, USA

My 2020 Malibu was placed taken to Chevy dealership before with same issues in October 2022, now today 3/22/23, while driving car lost power while driving on freeway. Completely shut down with same warning stating Service battery charging system, once I place car in park it started up and had the battery saver active warning with voltage of 9.2 My car only has 38098 miles. In October it only had 35k. They did replace a fuse on the battery and stated everything was good but I-??m confused what keeps making it cut off when it-??s brand new car. I don-??t understand how this car is even safe if everyone states the same thing. Wishing I kept my other reliable car instead of putting up with this.

- Seaford, DE, USA

The contact owns a 2020 Chevrolet Malibu. The contact stated that she noticed that water had intruded into the vehicle. The contact then stated that water had leaked from the inner lining of the roof and entered through the rear center brake taillight. The contact stated that the vehicle was saturated with water. As a result, the check engine warning light, parking brake light, and alarm system warning lights intermittently illuminated and started to malfunction. The vehicle was taken to an authorized dealer however, the vehicle had not yet been diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 53,000.

- Sacramento, CA, USA

My car would completely shut off in the middle of traffics and restart right away. The lights would completely restart, the driver panel, the radio screen, and ESC service light would come on interchangeably with the service engine light. When I would park my car overnight then start it up, the engine won-??t start. Then the batter saver mode gets turned on, I-??d wait 10 minutes then turn on the car and it works.

- Minneapolis , MN, USA

I was at a stop light ready to take off while driving for lyft with a passenger in back and the car just quit running as i took off when light turned green no warning whatsoever no dash lights no brakes no steering i had to wait til car stopped rolling so i put car in park then i couldnt put in neutral to push car out of traffic lane. so while i was trying to call a friend for help about 5 minutes passed and i tried the ignition i had a reading on dash that said batterry saver on so i waited and tried again after 5 minutes and car started with battery saver on not knowing how that really works i called nearest chevy dealer about issue they said it was out of warranty for them to look at so i drove to autozone a local parts store to get car checked out for car not starting and the guy found battery was good and charging system ok so there was no code or nothing after getting it looked at to this date of report i had no issues so far but im worried and hoping it wont happen while im driving on highway and get rear ended if it quits running on me again i heard and read about a sotware issue on chevy malibu so im puzzled and afraid to drive this car that i bought new on january of 2021

- Ormond Beach, FL, USA

Shift to park error

- Gonzales, LA, USA

The contact owns a 2020 Chevrolet Malibu. The contact stated that the vehicle was equipped with the Auto START/STOP safety feature. The contact stated that while at a complete stop, the engine failed to start up while depressing the accelerator pedal. There was no warning light illuminated. The contact restarted the vehicle and normal vehicle operation returned. The contact called the dealer and dropped off the vehicle to be inspected. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 21,647.

- Princeton, TX, USA

Unknown. Started vehicle and warmed it up for one minute. After that the vehicle shook and vibrated then completely stalled. It Is available for inspection. Safety wasn't the greatest cause I thought the vehicle completely died and would not be able to be driven. Problem has not been reproduced or confirmed by dealership. The vehicle has not been inspected by the dealership. There were not any warning lamps or symptoms. This is the first time the car died.

- Crown Point, IN, USA

*First incident: Unknown. Could have been stranded. Not confirmed by dealership. First appeared on 5-20-21. I started car. After car started, the cars body started to shake all over with a hard vibration. Car was inspected vaguely by dealership and I was told nothing could be found. No lights came on, no warning.*Second incident: unknown. First appeared 5-22-21. After car started, the cars idle felt shaky a little. Also the acceleration slowed down on its own to where I could not speed up and I had to pull over or I could have been hit by multiple cars. Crash safety issue and stranded! Not confirmed by dealership. Going to be inspected again on 5-24-2021. There were no warnings or lights!

- Crown Point, IN, USA

My car had only 600 miles and is brand new. After sitting on the drive overnight the car wouldn't start. There was a lot of clicking noises, but the engine wouldn't turn. That was three weeks ago. I brought it to the dealership and they said that there were error codes on the battery, and that they recharged it. Today, the car clicks and won't turn over again. The car now has 1000 miles. The dealership told me that cars driving by their lot at night will cause random parked new vehicles with no key in it to flash lights, and use other electrical components randomly and it kills the batteries. I think this is a major concern. I park the car regularly in public lots at the airport. I can't have my car battery dead all the time simply because it decides to turn on as other cars drive by.

- Windsor, CO, USA