10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
12 / 1
Average Mileage:
58,425 miles

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The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #19

Apr 222014

Silverado

  • 102,000 miles
The contact owns a 2007 Chevrolet Silverado. The contact stated that while driving 45 mph, the vehicle hydro planed and the contact crashed into the road barrier. No air bags deployed upon impact. There were four injuries and a police report was filed. Injury details were not available. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure and current mileage was 102,000.

- Federal Way, WA, USA

problem #18

Feb 112014

Silverado

  • 63,000 miles
The contact owns a 2007 Chevrolet Silverado. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer where the technician diagnosed that there were defective air bag bolts. The manufacturer was made aware of the failure. No repairs were made to the vehicle. The failure mileage was 63,000 and the current mileage 67,000.

- Flint, MI, USA

problem #17

Feb 182014

Silverado 8-cyl

  • 53,800 miles
The service airbag message lighted on the dashboard followed by an explosion. Seat belts tightened and locked. The dealership verified complaint, found SDM internally shorted. Needed new SDM and both front pretensioners and control module. Total cost of repair was $1445.99.

- Three Lakes, WI, USA

problem #16

Feb 032014

Silverado

  • 49,200 miles
The contact owns a 2007 Chevrolet Silverado. The contact stated that the air bag light illuminated. The vehicle was not repaired or diagnosed. The manufacturer was not contacted about the failure. The failure mileage was 49,200.

- Romeoville, IL, USA

problem #15

Jan 282014

Silverado

  • 17,000 miles
Service airbag light came on, looked in owners manual and it advised to get it serviced. I called the local Chevy dealer who advised me just to drive it, "that's common" I was told. Far cry from the hazards the book explains. Is there a recall on the 2007? not impressed!

- Mandan, ND, USA

problem #14

Dec 072013

Silverado 8-cyl

  • 88,000 miles
Plastic dash has cracked near air bag. Could lead to sharp plastic pieces from dash being sent into passenger compartment when air bag deploys.

- Ofallon, IL, USA

problem #13

Jan 052012

Silverado

  • 60,000 miles
Silverado 2007 truck cracks just keep appearing in dash in airbag section for no reason. Truck is parked in garage 80 percent of time. If cracks keep appearing, what is going to keep airbag from coming out of dash for no reason" this truck is 6 years old with 62,000 miles on it very clean and the dash looks awful. Have contacted Chevrolet and they say no recalls, please tell me why"

- Coushatta, LA, USA

problem #12

Dec 012012

Silverado

  • 35,000 miles
The dashboard on my 2007 (new body style) Chevy Silverado ls, 4.3L has cracked, randomly, right above the passenger air bag. There was nothing to cause this crack, it just appeared. After doing some research, many other GM owners, ranging from Silverado to Tahoe to escaldes, also have cracks in their dash, in the same spot, some worse than others. My main concern is it cracking more, and also if the passenger airbag were to deploy, the possibility of the dash breaking apart and possibly throwing shards of plastic at me or passenger. Not only is the safety an issue, but the appearance is an issue, since its a rather large crack, it looks unsightly. Thanks for your time, hopefully something can be done about this popular defect that hasn't been addressed by GM yet.

- Bossier City, LA, USA

problem #11

Sep 212013

Silverado

  • 56,000 miles
The contact owns a 2007 Chevrolet Silverado. The contact stated that while entering the vehicle, the driver's side air bag light illuminated. The vehicle was taken to the dealer for diagnosis where it was stated that the driver's side air bag light sensor needed to be replaced. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 56,000.

- Harvard , SD, USA

problem #10

Jul 172013

Silverado

  • 101,546 miles
I offer same complaint as filed under NHTSA id# 10485141.a service air bag warning light came on in my 2007 Chevrolet Silverado truck. I went to the dealer who sold it to me to have it serviced & was told the right front impact sensor was corroded & had to be replaced. This was a safety issue, and stated to dealer that GM should cover the cost of repair. The dealer said no & that there was no recall on record.I agree completely with the comments provided under above-referenced compliant: "I called GM & was told that this was an environmental issue & the salt air in my area caused the corrosion and GM was not responsible. I told the person that I was talking to that apparently GM must be aware of the problem if they know that the salt air corrodes the sensors. I mentioned the fact that since there is a problem that the air bag could possible inflate while driving & cause the driver to swerve off the road or into another vehicle thus causing death or serious injury. I was then given a file number (71-1127296694) and told the matter would be investigated. I later received a phone call from GM, said looked into complaint & since it was an environmental issue GM was not responsible for repairs. I then stated to him that I was aware that Chrysler recently had a recall of vehicles to be repaired because the airbag sensors were corroding. I was told that GM. Had no such recall. My argument is that this is a safety issue. The corroded sensors could malfunction and cause the air bags to deploy thus causing the driver to swerve and potentially get into a serious accident. Chrysler Corp. Must have realized this because they had a recall." This is a potentially serious situation. Please investigate. Jhb

- West Bend, WI, USA

problem #9

Jun 252013

Silverado 8-cyl

  • 75,458 miles
Airbag light came on at 75,458 miles.

- Surveyor, WV, USA

problem #8

Jun 032013

Silverado 6-cyl

  • miles
While driving on the interstate my airbag light came on and I am reporting it cause I drive on the interstate for work and I don't want it to explode on me driving on the interstate or get into a wreck and they don't deploy.

- Warner Robins , GA, USA

problem #7

May 202013

Silverado 8-cyl

  • 93,000 miles
As I was pulling up to my drive way, the message on my dash display " service airbag " came on with the airbag indicator on. I took it to the dealer ship and they say they could not find and issue. Up till now still have the indicator light on and message on the dash display. Is this a recall known?

- Mission , TX, USA

problem #6

Nov 142012

Silverado

  • miles
I had a service air bag warning light T on in my 2007 Chevrolet Silverado pick up truck. I went to a dealer to have it serviced.and was told that the right front impact sensor was corroded and had to be replaced. I felt that this being a safety issue that General Motors should cover the cost of repair. I called G.M. and was told that this was an environmental issue and the salt air in my area caused the corrosion and G.M was not responsible. I told the person that I was talking to that apparently G.M. M, ust be aware of the problem if they know that the salt air corrodes the sensors. Furthermore I mentioned the fact that since there is a problem that the air bag could possible inflate while driving and possibly cause the driver to swerve off the road or into another vehicle thus causing death or serious injury. I was then given a file number (71-1127296694) and told the matter would be investigated. I later received a phone call from a G.M. rep. Who said he looked into my complaint and since it was an environmental issue G.M. was not responsible for repairs. I then stated to him that I was aware that Chrysler recently had a recall of vehicles to be repaired because the airbag sensors were corroding. I was told that G.M. had no such recall. My argument is that this is a safety issue. The corroded sensors could malfunction and cause the air bags to deploy thus causing the driver to swerve and potentially get into a serious accident. Chrysler Corp. Must have realized this because they had a recall. G.M.does not seem to care and is apparently waiting until there are serious accidents and they are forced to recall vehicles.I also wonder if G.M. and Chrysler use the same vendor to purchase the sensors. Most likely they do as there are probably not many company's that manufacture them. I feel this is potentially serious situation plus the fact that another automobile manufacturer recognized the problem perhaps your Agency should investigate.

- Wareham, MA, USA

problem #5

Jul 272012

Silverado 8-cyl

  • miles
Railroad hyrail vehicle equipped, after market, with hyrail wheel assemblies which allow the vehicle to operate on railroad tracks. Once hyrail (flanged) wheels are retracted, the vehicle is operated over the highways and public roads like any other vehicle. On 7/27/12 near Eagle nest, AZ a railroad employee was operating vehicle on the railroad tracks when it struck a standing train at 38 mph. Airbags did not deploy and rail employee was killed. Concern is that the installation of hyrail wheel assemblies might be impacting the airbag sensor. The hyrail wheel assemblies extend approx. One foot of steel framework ahead of the front and rear bumpers. The placement of these assemblies might inadvertently be affecting airbag deployment in crashes on the railroad track and on public roads.

- Washington, DC, USA

problem #4

Mar 202009

Silverado 8-cyl

  • Automatic transmission
  • miles
2007 Chevrolet Silverado pickup truck. Consumer would like GM to buy back truck because of design flaws and suspected lemon the consumer stated onstar activated and stated the vehicle had been in an accident. The consumer called onstar to tell them that the vehicle had not been in an accident. The operator asked the consumer were there any lights on the dash. The consumer stated the air bag light was on. The operator attempted to instruct the consumer on how to reset the light, and stated if it didn't clear within two days to call back. When the consumer put the gear into drive and started to go forward, there was a tremendous explosion, dust filled the truck and onstar came on saying the vehicle had been in an accident. They vehicle was towed to the dealership. A week later, the consumer received a call from the dealership stating the explosion was caused by a poor design in the galleys in the floor, they went from the center of the truck to the drivers side door under a rubber mate. One of the galleys went through a rubber grommet which allowed water to leak into a compartment storing very high pressure compact cylinders for the air bag and seat belts. The water caused corrosion on the high pressure cylinders and caused the explosion. Also, the tailgate latch would not latch properly. The dealer found the pivots had seized. On cold starts, the transmission would hesitate and then a loud bang was heard. The dealer found a valve body bolt broken.

- Mills, PA, USA

problem #3

Sep 072007

Silverado 8-cyl

  • Automatic transmission
  • 28,000 miles
The contact owns a 2007 Chevrolet Silverado. The contact stated that while traveling approximately 35 mph, a vehicle ahead of him made an unexpected left turn. The contact crashed into the the preceding vehicle and the air bags did not deploy upon impact. The contact was injured and a police report was filed accordingly. The vehicle was towed to a local dealer where unknown repairs were made the vehicle was traded in. The VIN was not available and the failure mileage was approximately 28,000. Updated 07/19/10 updated 07/21/10

- Missouri Valley , IA, USA

problem #2

Feb 232010

Silverado

  • 45,000 miles
Water comes into vehicle through third stop light and causes electrical problems which makes service air bag light to turn and this causes vehicle to shut down my concern is air bag failure to deploy or not to deploy when needed.

- Alton, TX, USA

problem #1

May 092009

Silverado

  • 63,477 miles
We have a 2007 Chevrolet Silverado. The problem is that all of the electrical components on the dash quits, the radio, the gauges, the air conditioner, air bags don't work, the stabilititrack is off, the traction control is off, and the truck shuts off. This is the second time it has happened but this time a message comes across the speedometer that say engine power reduced and it is missing very bad. The first time this happened the engine did not miss and that message did not come across the screen. The problem resolved its self the first time and it has been a few months since the first time that it has happened again.

- Delight , AR, USA