10.0
really awful- Crashes / Fires:
- 5 / 3
- Injuries / Deaths:
- 4 / 1
- Average Mileage:
- 40,600 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The ac condenser in this truck failed right after the extended warranty ended, like in many other GM trucks in the years 2014-17. With very little research it is known to be a poorly welded ac condenser which destine to fail. This is a serious safety issue, and should be considered to be a recall for these trucks and other vehicles losing ac. Without proper functioning ac, I can not filter air coming in the vehicle which is a necessity to operate the vehicle. I can't filter out fire smoke which is abundant in ca every fire season, vehicle windows must be up and N95 masks are required when exposed to the smoke. I can't filter out corona virus, which is the new normal, masks are required to be warn at all times outside. I can't filter out anything in the air that requires me to roll up the windows; smog, exhaust form a close vehicle, etc... when it is hot outside the vehicle becomes death trap, the temperature gets to unsafe levels and the operator has not choice but to expose the passenger to the elements which these days is a health and safety issue, and it is only going to get worse. Ac is not a luxury anymore, filtering temperature appropriate air is a necessity, and required for safe handling of the vehicle.
- Foster City, CA, USA
Driver lost control of his vehicle for no apparent reason and struck an oncoming trailer and ultimately lost his life. The vehicle was totaled but still on our possession.
- Mcallen, TX, USA
Paint on my 2014 Chevrolet Silverado is chipping or flaking off for reasons other than natural causes. The vehicle is garage kept and has only 55,000 miles on it. The paint should in no way be failing with a vehicle this new and this expensive. As you will see in the photos the paint not sticking is in areas that do not incur damage from everyday driving. I have contacted the dealership and GM manufacturer and both have told me that paint is not their problem. When I do a quick google search for "2014 Silverado paint, " there are 100S of forums with 1000S of comments with the same issue. One of the first pictures I came to when I searched, showed the same vehicle with paint gone in the exact same spots. After talking with the dealership and manufacturer numerous times, I felt this was one of my last resorts. The manufacturer laughed me off and said NHTSA would pay no attention as paint isnt a safety concern. Someone has to make this right without me having to spend thousands to repaint. It's a clear manufacturer defect and they should be held accountable by all standards. The cost of their vehicles being so high, all parts should last for more than 55000 miles, including the paint. Again, this vehicle is garage kept and loses paint just by driving with a breeze out. Aside from the 2 photos attached, I'm also losing paint around the windshield and low on the door panels.
- Boise, ID, USA
The wax coating to prevent rust on the truck's frame is falling off. The frame has a major rust problem; the truck having a low mileage of 25,801 at the time I filed a complaint with Chevy case #9-559725037 and #9-5593674272. The truck was examined at balise Chevrolet of springfield MA. Phone #413-734-6498, fax #413-734-4421 where they took photos of the problem. Balise advised me it would cost $1200 to fix this rust problem. Balise assigned a repair order #667705 and contacted GM. GM advised the dealership they would not cover any of the costs, even though this is known problem to GM in the manufacturing of Chevy pick-up trucks from 2014 to 2018. I discovered the frame rust only by chance when my truck was on a lift for a flat tire repair while at another dealership. I looked into the internet and found numerous complaints for Chevy truck frame rust, (NHTSA #S P10564D and P10564H, tsb # 14002A, NHTSA id # 10067212) and a manufacturer communication # sb-144002A. It is my belief the rust frame problem should be corrected by GM/Chevy because it is a manufacturing defect known to the company. GM/Chevy should have sent out a recall on this hidden defect, long before I discovered it by chance and my 3 year warranty had expired. Please note the low mileage of my truck is under the 36,000 mile warranty.
- Springfield, MA, USA
The engine braking comes across the dash at between speeds 50 and 55 when following another vehicle by pressing on the brakes 3 times. After that everytime I step on the brake pedal the transmission downshifts all the way to first gear.so don't push on your brake pedal more than 3 times or you will be in first gear. Also I want include that this is a work truck 2 in the standard cab
- Fort Hill, PA, USA
My truck shuts it's self off as your driving at any speed. I was doing 50 on the highway today when it shut down with no warning. I pulled of the road put it in park turned the key off. And it restarted. The truck has also had many other isues when I took the dealer for the break recall there were 5 coads all were electrical issues.the steering assist comes on when driving along minding your own business.
- Bridgwater, NJ, USA
Engine is making a ticking/knocking noise took it Chevy dealership they said its a fuel injecting pump.. searched videos on youtube a lot of Chevy Silverado owners have the same complaint we are spending lots of money to buy these vehicles that we expect to last please look into this search videos with key words of 2014-2018 Silverado engine noise this issue should be a recall with a doubt if we are spending money on Chevy brand trucks that are known to last.
- Pearland, TX, USA
The air conditioning condenser split at the seams, loss of all coolant.
- Palmyra, MI, USA
On 7.3.2019, I was backing into a parking space when a loud noise occurred. I got out and my truck was sitting on the ground as my front driver side tire was broke off and resting on the ground. I had the vehicle towed to the nearest Chevy dealer and was told the control arm had failed causing my tire to break off. August 8th, this happened again but on the passenger side. Thankfully this happened at my home when pulling into the driveway. I am not sure how this has not been recalled seeing as this is obviously faulty control arms on both sides of the truck. This could have been a catrastophe had I been on traveling at higher rates of speed. This is an expensive repair and is quite ridiculous seeing as the truck is not that old. I am hoping that Chevy will make this right before others with the same issue are injured. I can also provide pictures of both incidents
- Pleasant Lake, MI, USA
Takata recall A/C condenser has a leak. Quite a pain when thousands of people are having the same issue with these Chevy trucks.
- Santa Ana, CA, USA
We started having a problem with our air condition for 3 months now, it just blows warm air. We tried taking it to the dealer but was told that it was not covered with the warranty. We found out that there was a leak in the condenser. I've found out that there was so much people complaining with the same issue & with the same vehicle. Whether the car was running or stationary or in which road it was going the air conditioner does not work at all it was just blowing hot air.
- San Diego, CA, USA
Compressor for air conditioning seized up and caused the belt to brake the condenser was also heavily leaking. First comment out of the service managers mouth was this is a very common problem with Silverado and Sierra. Don't know why the SUV were recalled and the trucks were not. With only 30000 miles it is very unacceptable
- Effort, PA, USA
I've had 2 separate issues regarding my ac system. 1st was my ac compressor failed and locked and all freon came out and 1 1/2 years later my ac condenser randomly developed a leak freon escaped again. I've contacted General Motors about this issue and they have masked it with 'warranty repairs'. I've done researched and this has happened on numerous Chevrolet and GMC trucks. They said there wouldn't be recall unless this company reported a safety recall. I was actually directed to you guys by a supervisor of the customer of General Motors. If need be I could send several forum sites and actual testimonials of owners issues just like mine.
- Hartsville, TN, USA
Cooling system went from cooling fine then only blows hot air for about 30 minutes after driving then only cools to about 65 degrees.
- Baytown, TX, USA
Loss of freon from condenser unit at 45,000. Loss of freon caused ac system to stop working placing passengers in a very uncomfortable environment. This appears to be an ongoing defect for the 2014-2016 Chevrolet Silverado 1500 model years. GM has addressed with the same model year SUV's, special coverage 17336 but not the Silverado.
- No Ft Myers, FL, USA
My air conditioner started blowing only hot air and I noticed a leak in the condenser. This is apparently a huge issue which GM knows about with 2014-2016 Silverado. There have been lawsuits filed and many complaints submitted. There is obviously a faulty part or parts that GM knows about and refuses to acknowledge.
- Las Vegas, NV, USA
Weld on ac condenser defective
- Lee Center, NY, USA
Problem with the A/C unit not staying cold. On line found that GM knew about defective A/C units before vehicles were even touched the dealers lots.two defective components- (1)-line leading from the compressor to the condensor.(2)-defective air conditioner condensers.system was filled A/C returned after two days warm again-this a repair the dealer should be held responsible for and to have repaired with no cost to customer.vehicle was tested by me stationary and again while driving.noticeable smoke could be seen on and off when truck is running being stationary.
- Paterson, NJ, USA
Truck started blowing warm air, loss of freon from condenser. $1,200 fix. Also, a leak of freon at the transmission cooler coil.
- Ravenna, OH, USA
- Lynn, MA, USA