The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that the eps failed to function and the eps warning indicator flashed. The vehicle was taken to a dealer (bell and bell Buick GMC trucks, 2491 hwy 9 E, little river, SC 29566, (888) 538-9417) who provided the manufacturer remedy for NHTSA campaign number: 17V414000 (steering); however, the remedy failed to provide a solution concerning the eps software update (reprogramming). The dealer later stated that the eps motor needed to be replaced. The manufacturer provided no solution other than indicating that the part needed to be replaced. There was a steering recall for NHTSA campaign number: 14V719000 (steering), but they had not addressed the recall for the 2014 models. The failure mileage was not available.

- Little River, SC, USA

While making a left turn into my driveway on a city street going approximately 10 mph, my steering wheel suddenly jerked to the left out of my hand, and the entire vehicle went dead (lost all power, lights, etc.). because the steering wheel locked, I was unable to turn fully into my driveway. As a result, the bed of the truck was sticking out into a major road and I was almost hit by cars coming around the curve by my driveway. It was dark and rainy. I called someone for help and we pushed the truck out of the roadway as best as possible, considering that the steering wheel was still locked. The truck would not restart. All power was gone. The only way I could think to move the truck was to jump start it with another vehicle. After jumpstarting the truck, the dash info system displayed, "action required: Open then close driver window." This is the 2nd time this happened after Chevy dealership performed recall 17276 "temporary loss of electrical power steering (eps) service (during low speed steering maneuvers). There is a tsb out alluding to this issue: #pit5405C: Steering jerks or kicks back / reduced power steering assist / engine stall, etc. (Jan 27, 2017). Why is there no recall"?" this is a major safety issue and could have been deadly!

- Eliot, ME, USA

Power steering fails during a turn along with the engine stalling and all electrical power being shut down. Steering becomes very difficult each time this happens. It is an intermittent issue. But it is a safety issue every time it happens. A google search yields many, many similar reports. Why has this not been addressed? it is Dec 2017 and many of these dangerous vehicles are still not fixed by GM.

- Durham, CA, USA

Noticed an issue at about 70000 miles where turning left at low speeds under 10 mph there is a sound clunk in the steering. It is easily reputable and happens often regardless of direction, reverse or forward drive. The dealer said it is a failure of the steering rack, and it needs replaced. $1800 for the part and $3 hours of install brings the repair to $2400 for a 3 year old truck. I noticed many other complaints of the same description. Dealer states that the rack needs to be replaced and wouldn't recommend driving it until repaired. I asked what could happen if it failed completely and if this was related to any other recalls. They said complete steering loss and they would not speculate on recalls associated to this failure

- Auburn, WA, USA

The contact owns a 2014 Chevrolet Silverado 1500. While turning the vehicle, the steering wheel seized and the contact struck a curb. The contact had to exert force to turn the steering wheel. The vehicle was taken to william L morris Chevrolet (1024 w ventura St, fillmore, ca 93015) where it was diagnosed that the steering column needed to be repaired. The vehicle was not repaired and the failure recurred two weeks later. The vehicle was taken back to the dealer where the contact was informed that the battery needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was taken back to the dealer, but the failure could not be diagnosed. The manufacturer was notified of the failure. The approximate failure mileage was 48,622.

- Piru, CA, USA

As I was driving in the expressway way the stability control light came stearing wheel got hard. In other accasions when I was turning in an busy intersection truck turned off complety and it took me about a minute to be able to turn vehicle back on took it to autozone and to check battery and altenator and everything was fine it has done it to me like 3 times in the last 2weeks

- Chicago, IL, USA

When turning there is a loud popping noise thin the steering. I was told by my dealer it was $1900 to fix and Chevy would not help me. I am very disappointed.

- Hemingway, SC, USA

I filed a previous complaint, #11044339, but forgot to add something. I took my vehicle to the dealer on Sept. 22,2017 for the power steering recall, #17276. I don't know if this is related to the problem, but thought it might be some good information to divulge.

- Cincinnati, OH, USA

The contact owns a 2014 Chevrolet Silverado 1500. While driving approximately 25 mph, the contact experienced an intermittent loss of steering. Once the failure occurred, the power steering would quickly return to normal. The vehicle was taken to quirk Chevrolet in braintree MA. The contact was informed that the vehicle was not included in NHTSA campaign number: 14V246000 (steering). The vehicle was not repaired. The failure mileage was 73,600.

- Milton, MA, USA

While on the highway a stabilitrack warning appeared on the dash stating it might affect power steering assist. This came on several times. Then with the cruise control on and signaling a lane change the cruise was cancelled. This also occurred several times. It also appeared that the dash lights flickered, but I wasn't sure because of the sunlight. Later that evening I was making a turn on a city street when the dash lights went completely out and I had no power steering. This lasted about 2 seconds before everything came back on. After that episode it hasn't happened since. After reading other similar complaints I am concerned it could happen again and could result in a crash. It seems that when the cruise was cancelled when signaling the lane change, that if I pushed up or down on the turn signal lever at the end of the lever it would cancel the cruise control. I tried pushing down on the lever closer to the steering column and that didn't cancel out the cruise control. I don't know if it was just a coincidence or it just wasn't malfunctioning at the time.

- Cincinnati, OH, USA

Power steering failure caused accident, it has been five months and they have done nothing

- Steamboat Springs, CO, USA

I was in a parking lot turning into a horizontal parking spot moving less than 5 mph. During the turn the steering wheel broke loose spinning 360 degrees, the wheels stayed at roughly a 45 degree angle with the turn I was making, & the truck stalled. When I brought the truck to the dealership they said that there are plastic/nylon screws that had broken that caused the issue. While there is no recall yet, I believe it's something to look at.

- Harker Heights, TX, USA

The contact owns a 2014 Chevrolet Silverado 1500. While changing lanes at 10 mph, the steering wheel seized and the lights on the instrument panel turned off momentarily. The failure recurred several times. The vehicle was taken to riverside Chevrolet (8200 auto dr, riverside, ca 92504) where it was serviced per NHTSA campaign number: 17V414000 (steering); however, the failure recurred. The dealer was not contacted again. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.

- Corona, CA, USA

The contact owns a 2014 Chevrolet Silverado 1500. While driving at any speed, the steering lost power and the power steering assist warning indicator illuminated. The failure recurred multiple times. The vehicle was taken to the following dealers: Cooper Chevrolet in anniston, al (256-236-4481) and buster miles Chevrolet in heflin, al (256-781-4536). Both dealers were unable to duplicate the failure during the first visits. The vehicle was taken back a second time to buster miles Chevrolet where it was diagnosed with loss of steering power assist, traction control, and stabilitrak. The manufacturer was made aware of the failures and referred the contact back to the dealer. The vehicle was taken back to buster miles Chevrolet, but the failures were not repaired. The failure mileage was 14,956.

- Oxford, AL, USA

I have been noticing some serious electrical issues in the last few weeks with my 2014 Silverado 1500. It started with the "anti-theft detterent" system acting up and not allowing me to start the car. After flipping the key a few times, it went away. Then the problem progressed to when turning the key it was if the battery was dead. Everything would go black (lights, info center, dic, etc). After a few minutes of sitting, I could turn the key and it would start up no problems. Then it all just went away for about 2 weeks. Then just a few days ago, I was turning into a shopping center and the truck just died. The dash, the lights, the engine, everything. I nearly took out the entrance sign of the parking lot. Hanging with my back end in traffic I quickly popped it neutral, restarted the truck, and pulled in. I couldn't recreate the problem. I drove to autozone and had them check the battery and alternator. Everything was fine. About an hour later, in the drive thru at chick fil a, I placed the car in park, received my food, and as soon as I shifted out of park the truck died again, along with the dash and everything else. Restarted and drove home. I spent about 30 mins driving around the block and sitting in the driveway trying to recreate the problem. I have yet to recreate.

- Virginia Beach, VA, USA

While in motion and turning the truck loses power and steering and says stabilitrack needs service then the truck lost all power and could not be restarted. Had the truck jumped and while driving the ac went out and the stabilitrack warning came on and the steering became jerky and difficult. Once parked and shut off the truck will again not start.

- Sarasota, FL, USA

The rack and panion keeps on going out on these trucks and GM needs to make a recall on so many people having the same problem

- Houston, TX, USA

Pops when turning left.

- Riverbank, CA, USA

While driving my 2014 Chevy Silverado around 42000 miles I stopped at a light on a highway and lost all electrical power and the service steering assist came on dash. I was able to restart the truck and go. It happened multiple times. While driving it around a bend on a highway the truck shut off I lost all steering the steering locked up and I almost crashed, the service assist light came on again. This happened multiple times when turning. On 4-13-17 I brought the truck to a Chevy dealer it was was still under warranty. They could not reproduce the problem. 8-24-17 I brought the truck in for a recall #17276 for reprogramming the power steering assist control modular. After the recall the truck started doing it more often the same day but the steering did not lock up but the truck shut off when I tried making a turn on a highway. The service steering assist light came on again. On 9-7-17 I brought the truck back to the Chevy dealer ( Chevy dealer now changed its name from oasis to quality ) complaining that the recall did not work. They said that the recall was not for that. But I believe it is the same problem. They Chevy dealer drove the truck for 10 miles and it happened to them.they charged me for the time to trouble shoot the problem and found a loose ground wire #G218 under the dash causing the problem. I have driving the truck for 2 days now and it seems fine. The issue is that they made me pay for something they should have fixed the first time and I believe that this should have been part of recall # 17276, because I believe part of recall #17276 had to do with low voltage to the steering modular. A loose ground will give you low voltage. Any way this is very dangerous and I have read online of others having the same problem. Please make a recall about this loose ground wire that makes the truck shut off and lose steering before someone dies. Thank you

- Englishtown, NJ, USA

The contact owns a 2014 Chevrolet Silverado 1500. While driving 5 mph, the power steering and instrument panel lighting failed. In addition, the headlights flickered rapidly and the vehicle stalled. The vehicle restarted after one attempt. The vehicle was taken to an unknown dealer where the cause of the failure could not be determined. The VIN was included in NHTSA campaign number: 17V414000 (steering). The vehicle was taken to chuck nicholson auto (7190 oh-39, millersburg, oh 44654) where the recall repair was performed, but the failure recurred. The manufacturer was aware of the failure and opened case number: 8-3308180719. The contact was informed that someone would be in contact with him. The failure mileage was approximately 43,000.

- New Philadelphia, OH, USA