10.0
really awful- Crashes / Fires:
- 26 / 0
- Injuries / Deaths:
- 4 / 1
- Average Mileage:
- 36,234 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
While in stop and go traffic, the vehicle's brakes will not engage when they need to in order for the vehicle to stop correctly. This happens most times when vehicle has just let off the brake to then once again brake quickly, and the driver will need to push the brake all the way to the floor in order to engage proper braking. This does not happen all the time, but when it does, it is in stop and go traffic, or while the driver is in a drive thru, for example at the bank. The type of road conditions have no affect to this, it has happened on sunny days where the pavement is dry and rainy days. It has also happened when the vehicle is coming to a stop while in a down hill position with on coming traffic.
- Waynesville, MO, USA
Leaving a chiefs game in Kansas City I was waiting in traffic. We slowly moved forward and my brake pedal went to the floor and would not stop the vehicle I ran into the truck in front of me. There was no damage to his bumper but I got a dent the size of a baseball. Later on the way home I relised that it was still doing in at low rpms so I took it to the dealership amd they said my vacume pump was going out!! at 45000 miles"??" the mechanic said it was a very common problem.
- Grove, OK, USA
Recently purchased a 2016 Chevy Silverado in May 2018, and had 17,000 miles on it, in July 2018 noticed the brakes were hard to mash and pulsating while driving; it's not doing it all the time, off and on. Need to know if this a recall issue and what to do?
- Chinquapin, NC, USA
The brakes build up pressure when pushed multiple times causing the brakes to not engage and properly stop the vehicle. They get so tight you have to put all weight and force possible in them to stop. I've called multiple dealerships and even called GM directly and after investigation they say they could not simulate the issue and its not a known issue. I have found numerous reports on this and it was very easy to find as a known issue amongst GM owners.
- Fort Worth, TX, USA
Brake pedal gets extremely hard and feels like maybe ABS tries to activate at times. Usually after pushing brake pedal a couple times in traffic or parking lots. I've almost driven into other vehicles and a building while pulling into a parking spot now several times. Today while coasting downhill toward a stop light I almost couldn't stop at the light! the truck, a 2016 Silverado only has 57K miles on it. Hopefully the power train warranty will cover whatever is going on. I'm calling the dealership first thing in the morning
- Claremore, OK, USA
Vehicle loses most to all of the pressure in the brake pedal at slower speeds or if coasting (foot off the accelerator) for short periods. Braking becomes extremely difficult and stopping distance drastically increases. Service brakes message comes on while in traffic as well, but only as a service notice, not a warning. This as been on going since January 2017, but has gotten dramatically worse over the past several months. This happens when driving through city's in traffic and parking lots at slow speed. No accident to report, but too many near misses to count. Yesterday was the latest event. On the interstate, in traffic traveling 0-15 mph, it took a solid 5 feet or more to stop the vehicle from 10 mph to zero while pressing the brake pedal with both feet. I was not towing anything and the vehicle was only loaded with 5 passengers and a small amount of luggage. Roads were dry and the temperature was roughly 60 degrees F. please contact me if you need more information or other events.
- Valdosta, GA, USA
When applying break pressure at slow speeds let's say under 10mph. If breaks are pressed repeatedly all break force is lost and break pedal becomes very hard. Breaks do not become useable until you begin to accelerate. This occurred while in stop and go traffic and while in parking is lots.
- Moore, OK, USA
2016 Chevy Silverado brakes are inactive at low speeds. Brake pedal becomes very stiff in stop and go traffic. Truck is in the shop now getting repaired. I will send my VIN number when I get my truck back.
- Geneseo, NY, USA
The brake gets hard when you push it down, and it wont stop. We were at a pond looking at the wildlife just barely moving when I applied the brakes to stop for a moment, however the truck would not stop. The brake felt like it was all the way down and was very hard but yet, the truck kept rolling. I was in a very busy city and was scared that it might not stop in traffic. I tried pumping the brakes and that made it worse. I checked the brake fluid and it was well within the normal level. The truck seemed to do ok on the highway as we were coming home, as long as you didnt push it down twice...ie, you had to push once and hold it cause it would get hard if you lifted your foot and braked sgain. The problem was mostly in town where there were numerous times you have to stop for traffic, red lights, turning, etc... the vehicle just wouldn't stop. I had several close calls before I could get it home. The Chevrolet dealer said it was the brake vacuum booster? (might not have said that as he did) and it needed to be replaced before I got into an accident. This seems like faulty manufacturing or just a bad product that GM should have recalled so consumers could get it fixed before any accidents occurred. I'm thankful we weren't injured or anyone else, but this may not be the case for someone else. This needs to be addressed immediately by GM and they need to make it right. I will be going to the dealer to get my vehicle repaired, but it's unfair that I have to pay for something that GM should have made right already.
- San Angelo, TX, USA
While in stop and go traffic, the brake pedal response becomes increasingly difficult to depress allowing the vehicle to move. Both feet required to keep it from moving. Could have made a slow speed rear end collision. Chevrolet dealership repairs are a new vacuum pump. The truck has 60,000 miles.
- Lee, FL, USA
When I was parking my truck the brake was hard to push. Pulling forward hitting the brake took allot of effort. Backing into to parking spot and hitting brake took allot of effort. This is the fourth time this has happened. I almost ran into a pole in the parking lot as I pulled forward. This has only happened at a low speed in the situation of me parking.
- Franklinville, NC, USA
The brakes are not working properly. Randomly the pedal stiffens a D wont let me brake properly. It happens in reverse and in drive. When pressing on the pedal it will sort of lock up and keep going a few feet before coming to a stop L. this is ridiculous, I'm in the military I have a newborn child I do not need to be hurt at home while driving around. There needs to be a recall to ge this fixed.
- Spring Valley, CA, USA
From the day of purchase the brakes never seemed to be adequate. You would have to push harder on the brakes than normal to make the truck stop. During routine service the dealership reported the brakes, drivers side rear were almost metal to metal and the rear passenger side was slightly better. The front brakes were 2/3 worn and all of the pads needed to be replaced. This truck is leased and has only 32000 miles on it therefore shouldn't need to be replacing brakes at such a low mileage. Per the dealership it is our responsibility to pay for the repairs as brakes fall under the normal wear and tear of a vehicle. Again, we feel that with only 32000 miles brakes shouldn't have to be replaced and should be the responsibility of GM to rectify this problem. This is the 4th new GM truck that I've owned or leased and have never had any issues before with brakes.
- Readfield, ME, USA
Power brake failure. Lost brakes pulling into parking space. Parking space barrier stopped the truck. Brakes began to work again after letting truck sit and restart engine. Very dangerous! took vehicle to dealer and they found the vacuum pump failed internally. Dealer would not cover repairs for faulty vacuum pump despite safety issue. Total cost was $724+tax. Only 43,000 miles on truck. GM knows about the problem and will not address. Service bulletin pit5361B.
- Spring, TX, USA
My brakes do not properly function in wet weather conditions. The brake petal becomes extremely stiff, as if there is air in the brake lines. This also results in a significant loss of stopping power. While jamming the brake pedal as hard as I can, the pads never make significant contact with the rotor. I have already damaged my bumper because of this. I was attempting to park during heavy rains. While pressing my break petal, I noticed the immediate loss of stopping power. I could not stop in time, colliding with the parking barrier pole. The loss of stopping power happens routinely during rain.
- Dallas, TX, USA
On three occasions my 2016 Chevy Silverado ltz Z71 brakes failed to work. The first time I rolled half way into a intersection before I came to a stop. The second time was at an singnal controlled intersection. After both of these incidents the brakes started working perfect and I was not sure if there was a problem or not. The other day this happened agsin but this time I was in a parking lot. I was able to test the brakes and as I went back and forth I had trouble coming to a stop as I pressed the brake pedal as hard as I could. I brought the truck to Chevy service and was told the brake vacuum pump or something like that was failing. They stated I was just out of warranty and I'm responsible for the cost. I don't feel like I should I do be responsible for a part that they said is not supposed to fail. This is also concerning if there are other Chevy truck out on the road that randomly will not be able to stop.
- Linden, CA, USA
The first set of brake pads were GM replacement, they did not stop the truck as well as the original. So I replaced the pads with raybestos brake pads, still not satisfied with the stopping distance. Again I went with Napa ceramic pads they caused the breaks to squeal when the brakes were applied. Now my mechanic has replaced them with O relly name pads and the stopping distance is still increasing. The other problem was around 58,000 miles my truck began shifting hard and jerking. When I took it to deacon jones Chevrolet in smithfield nc, they replaced the torque converter at no charge. Now at 63,000 miles its doing the same thing. GM states even if they replaced the part the warranty only covers to 60,000. Miles. When asked about the part warranty same response 60,000 miles. Checking with several mechanics in the area and on line both incidences seems to be a reoccurring problem for people who own trucks of this period. Please check into this.
- Kenly, NC, USA
Dec 1st 2018, I'm in a parking lot pulling into a parking space head first, when I needed to straighten my truck out, I put it in reverse to pullout and straighten it out, when I hit my brake pedal suddenly the pedal has a lot of pressure and makes it difficult to come to a stop. Then pull forward again to park and yet the pedal becomes rock hard making even more difficult to stop the truck moving forward, a couple feet. Then finally stopping before hitting the car in front of me. I now call the dealership to take it in and see what's going on because now this puts myself, my family, and everyone around me in danger if I'm not able to stop my truck.
- Mission Hills, CA, USA
The brakes became very difficult to press while trying to stop from a slow speed. This happened several times while either in stop and go traffic or going through a drive through. I had to press extremely hard on the pedal in order to prevent from hitting the vehicle in front of me. This issue did not seem to occur at higher speeds.
- Dade City, FL, USA
- Porter, TX, USA