I took my truck in a couple of months ago for a recall that had to do with the braking system. Well the other day while driving in a parking lot at very low speeds, my brake pedal started vibrating and got really hard, I was barely able to press the brake. I scary situation that I know is happening to a lot more people who own GM trucks. I hope you guys make GM do a second recall for 2014-18 GM trucks, to replace the brake booster pumps. My local dealership told me that it's a common issue for people who've had the first recall done.

- Sunnyvale, CA, USA

Lost vacuum on brakes at low speed or stopped. Was informed by cheverolet dealership that the part I need is on backorder and could not be fixed at this time. Was also told that GM does not consider this problem to cause the truck to be unsafe even though I do not feel safe. They also informed me that they extended the warranty on this part because they were having so many issues with it. In my opinion it should be a recall and they should be able to provide me with the part needed to keep my truck safe to drive. The dealership made me sign something to be able to leave with my truck. Thanks you for considering this issue.

- Charleston, SC, USA

Brakes when being applied under low speeds is not stopping the vehicle.

- Jacksonville, FL, USA

Took my truck in for the brake issue recall because I was experiencing loss of brakes at low speeds. I would primarily see this when stuck in slow moving traffic or backing my truck up to the trailer.....etc. I took it into the dealership for the recall which they supposedly performed and fixed. Well 2 months later I am still experiencing the same issue. I was pulling into the garage the other day and it wouldn't stop which caused me to hit my dirt bikes sitting in front of me. Another time I was pulling up to a stop light and came to complete stop then I let off the brakes and then pressed them again and when I did this I had to mash it all the way to floor and it sounded like the ABS were locking up or making a noise. I came so close to hitting a pedestrian in the cross walk. So in all since the "fix" 2 months ago I have had them fail and hit something in my garage, and 2 very close calls of almost hitting another car or person. I have experienced this since about 15K miles on the vehicle and currently I have 55K on it. This seems to happen very randomly as in I could do the same thing again (pull into garage) and it works fine one time then the next not work at all.

- Murray, UT, USA

Hard petal at extremly low speeds since I purchased the vehicle. Dealer did recall programming change but brakes are still an issue at very low speed and also very hard braking backing up my trailer or boat.

- Iron Mountain, MI, USA

I had taken my truck into the dealer to get an update for a barking issue. A month later I am noticing hard stops when braking. Contacted the dealer and they stated it's a vacuum pump issue. Im surprised that this is not a recall as there have been almost 500 complaints filed.

- Moreno Valley, CA, USA

On 09/27/19 while driving my vehicle home from dinner with my children my brakes went out completely close to a mile from our home. The vehicle was in motion while this happened and we were on a highway. Significant force had to be exerted on the brake pedal to force the truck to slowly come to a stop. Had we been in heavier traffic there is no doubt that this brake vacuum pump failure would have resulted in a crash involving other vehicles. When I contacted the dealership, richard kay superstore in anderson SC, they stated their was a recall for a re-calibration of the braking system that if left unchecked could cause a failure of the vacuum pump. At the time the vehicle was three years old and the recall was issued 25 days prior to my incident. The total cost to repair the vacuum pump was $705.96. I am very disappointed that Chevrolet has not recalled the vacuum pump assembly. It is clear to me that the calibration failure is causing these pumps to wear out too quickly... or the pump themselves may actually be faulty as well. Regardless, the calibration should be required as well as a replacement of the vacuum pump at no charge to the consumer. This will prevent injury and potentially the loss of life.

- Williamston, SC, USA

The contact owns a 2016 Chevrolet Silverado 1500. While making a left turn at a stop sign, the brake pedal failed to repsond along with loss of power sterring. The brakes did not engage, causing the contact to sideswipe another vehicle. The contact managed to steer the vehicle onto the shoulder and applied the emergency brake to come to a complete stop. The air bags did not deploy. There were no injuries reported and a police report was filed. The vehicle was towed by roadside assistance to everett Chevrolet Buick GMC (161 us hwy 70 SE, hickory, nc 28602, (828) 393-0876) where it was in the process of being diagnosed. The vehicle was not repaired. The driver's door and front bumper were damaged. The contact's insurance company sent an adjuster to the dealer who deemed the vehicle with needing cosmetic repairs. The contact referenced NHTSA campaign number: 19V761000 (electronic stability control, service brakes, hydraulic, service brakes). The manufacturer was made aware of the failure and provided case number: [xxx]. the failure mileage was approximately 35,000. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Hickory, NC, USA

The contact owns a 2016 Chevrolet Silverado 1500. While the contact's daughter was pulling into a parking lot, the brake pedal traveled to the floorboard when it was depressed and did not stop the vehicle. As a result, the vehicle struck a sign post. There was no warning indicator illuminated. There were no injuries and a police report was not filed. The vehicle was taken to lou bachrodt automall (815-332-3000, located at 7070 cherryvale N. blvd, rockford, il 61112), but the technician was unable to diagnose the cause of the failure. The contact received notification of NHTSA campaign number: 19V645000 (service brakes, hydraulic). The technician stated that the recall repair may not resolve the current failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 71,000.

- Rockford, IL, USA

First off the brakes have failed on me a bunch of times. I brought it to the dealer before the recalls started and they said it was normal. The problem got worse causing two low speed accidents with no damage but scary. Note I have two kids in the car. Been in for multiple recalls. One accident happened in a drive thru and one in my driveway. Both were front end collisions but no damage. Second the truck shakes at higher speeds.starting at 24mph up to 80. My kids teeth shatter in the back. That's how bad it is. Dealers said there is no fix for that so I started by re balancing my tires and after that didn't work I got new tires. Still have the issue and its more of a headache to bring it into the dealer cause they don't want to fix it or can't. currently on 40,000 miles on my truck and already had a multitude of issues with oil pump failure, steering column replaced due to moving horizontal. Seat issues they couldn't fix so had to replace the bracket and brakes are ongoing.

- Wheeling, IL, USA

Low speed brake hesitation. Almost feels like the antilock brakes are engaging and now allowing the vehicle to stop. Only occurs at low speed. Normal and high speed braking is fine. Recall work for the brake pressure assist completed 3 weeks ago but problem still persists and feels to have gotten worse since the work was done.

- Cayce, SC, USA

Hard petal at low speeds. Dealer did recall but brakes are now worse. Recall did not work. Worse when in drive through or slow stop and go traffic.

- Gadsden, AL, USA

2016 Chevrolet Silverado. Consumer writes in regards to hydraulic brake system safety recall. The consumer requested to be reimbursed for the recall repair.

- Macon, GA, USA

The contact owns a 2016 Chevrolet Silverado 1500. While driving 45 mph, the vehicle began to hesitate when the brake pedal was depressed. There were no warning indicators illuminated. The vehicle was taken to St clair Chevrolet Buick GMC (located at 3050 king rd, china township, mi 48054, (810) 637-1546), but they were unable to duplicate the failure. The failure continued. The contact had both rearview mirrors and the back up camera replaced, and an unknown sensor and the vacuum bag were reprogrammed twice. The contact received notification of NHTSA campaign number: 19V645000 (service brakes, hydraulic). The manufacturer was notified of the failure. The failure mileage was 17,967.

- Clay Township, MI, USA

The contact owned a 2016 Chevrolet Silverado 1500. The contact received a recall notice for NHTSA campaign number: 19V645000 (service brakes, hydraulic). While the contact's son was driving 45 mph, the brake pedal was applied, but failed to stop the vehicle. As a result, the contact crashed into the rear of a tractor trailer. The instrument panel warning indicators flickered during the failure. The driver was injured, but did not receive medical attention. The air bags deployed. A police report was filed. The vehicle was towed to an independent mechanic, but the cause of the failure was not diagnosed. The vehicle was destroyed. The dealer and manufacturer were not contacted. The failure mileage was 150,000.

- Woodland, AL, USA

The contact owns a 2016 Chevrolet Silverado 1500. While driving 10 mph, the vehicle vibrated when the brake pedal was depressed and the pedal traveled to the floorboard. The vehicle failed to stop and the emergency brake had to be engaged. There were no warning indicators illuminated. The vehicle was towed to barton Chevrolet (800 auto park pl, newburgh, NY 12550, (845) 561-7600) where it was diagnosed that the vacuum pump needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 37,965.

- Wallkill, NY, USA

The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that the vaccum pump failed, which prevented the brakes from engaging when reversing or moving forward less than 5 mph. When hauling the boat with the vehicle in reverse, the vehicle rolled forward whether the gear was in drive or reverse. Also, the brake pedal became difficult to depress. The contact stated that the failure occurred when the vehicle was driven at low speeds. The vehicle was taken to james wood Chevrolet (3906 I 35 East South 201, denton, tx 76210, (972) 434-1515) to be repaired per NHTSA campaign number: 19V645000 (service brakes); however, the repair did not correct the failure. The manufacturer was not contacted. The vehicle was not repaired. The approximate failure mileage was 58,500.

- Hickory Creek, TX, USA

The contact owns a 2016 Chevrolet Silverado 1500. The contact received a recall notice for NHTSA campaign number: 19V645000 (service brakes, hydraulic). While driving at low speeds, the brake pedal was difficult to depress and traveled to the floorboard. The vehicle slowly came to a stop. There were no warning indicators illuminated. The vehicle was taken to rydell Chevrolet (8600 devonshire St #1309, northridge, ca 91324, (866) 802-5628) where it was diagnosed that the brake booster pump needed to be repaired. The vehicle was not repaired. The manufacturer was contacted and provided case number: 591190. No further assistance was offered. The failure mileage was approximately 98,000.

- Venutra, CA, USA

2016 Chevrolet Silverado. Consumer writes in regards to brake vacuum pump safety recall. The consumer stated the brake vacuum pump and the transmission failed. The consumer requested to be reimbursed for the repairs.

- Dana Point, CA, USA

The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that the brakes seized intermittently. On September 5, 2019, the vehicle was taken to high plains motors Inc (331 front St, wolf pointe, mt 59201) for diagnostic testing. The contact was informed that NHTSA campaign number: 19V645000 (service brakes) applied to the failure. The software update was performed; however, the failure was becoming worse. On September 9, 2019), the vehicle was brought back to the same dealer and the contact that the contact would be responsible for the repairs since the recall repairs were performed already. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 82,000.

- Poplar, MT, USA