The contact owns a 2016 Chevrolet Silverado 1500. While driving slow speeds, the steering wheel violently jerked and the vehicle shook and lost power. Also, the electronic stability control indicator illuminated. The "parking assist off" and "roll down the side windows" messages were also displayed. The vehicle was taken to knudtsen Chevrolet (1900 E polston ave, post falls, id 83854, (208) 664-8107), but they were unable to duplicate the failures. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: [xxx]. no further assistance was provided. The failure mileage was 52,000. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Post Falls, ID, USA

While driving at a slow speed, approximately 10 mph preparing to come to a stop on a little used street, the vehicle instantly died. There was no power and no warning at all. All electrical power was gone and the engine was completely off. The instrumentation panel completely lost all power at the same time the engine turned off completely. I turned the ignition off, placed it in park, turned the ignition on and had no power. Turned it off again, then back on. The instrumentation panel lit up, gauges went haywire then the display read *open then close driver side window*. I did that, then the vehicle started back up again and has driven normally since. If that were to happen in heavy traffic at high speed, the obvious could occur.

- Clarksville, TN, USA

There was a hissing sound and smoke in the area of the rear power sliding window, I had read about this concern online and was able to shut my rear defroster off before it blew out the back window but not everyone is that lucky. GM has a bulletin about a small water leak in the same area but does not acknowledge that it is related to the rear window shattering. The water leaks in directly onto the power components of the glass, creates a short that overheats the glass, and ultimately ends with the rear glass shattering. I was lucky enough to catch mine before it blew out but that could cause a hazard for anyone sitting in the back seat, I do not feel that there should be a recall but some sort of extended coverage on this component for those who express the same complaint. Even if you catch it before the window blows out, the damage from the short is only fixed by replacing the entire rear window assembly (that is what they did to mine). Concern could be moving or stationary as long as the rear defroster is in use. Link to water leak bulletin: Https://GM.oemdtc.com/8793/water-leak-under-back-glass-from-power-sliding-window-2014-2016-Chevrolet-Silverado-GMC-Sierra where the leak is identified is exactly where I saw the smoke come from. More complaints may also be found here: Https://www.GM-trucks.com/forums/topic/209824-2017-Sierra-denali-rear-window-exploded/?page=11

- Kentwood, MI, USA

I made a turn at an intersection going 0mph to 10mph (low speed) and the engine shut down. Luckily I had a enough momentum to clear the intersection and not get T-boned. I was able to put the vehicle into neutral and start it again to drive off. No dash lights came on and I still had power steering indicating the key was still in the on position. I believe this is not an uncommon problem as there are at least 2 other reports of this happening in the NHTSA data base with this particular trucks year, make and model. That means there are now 3 complaints out of 10 relating to this very problem under the category of engine for this trucks year make and model. There are also more reports of this happening on various forms around the internet but have not been reported to the NHTSA. I bought this vehicle used from a car dealership 2 months ago with 47,000 miles on it and this incident happened at the 50,000 mile mark. I have called the dealer ship to see if there was any know knowledge of this happening to other people or any service bulletins out there relating to this issue but have not received a call back yet.

- Tuttle, OK, USA

Happened 2X (3/15/18 & 10/31/18) in motion @ 70mph on highway the instrument cluster reset. Gauges dropped to 0, pegged out at top, then began reading properly, similar to the vehicle starting. All other screens went black and reset themselves. No warning lights came on. This is similar to NHTSA document 2014-03896 on 2014 GM Silverado, but appears to be different root cause. My vehicle had a phone plugged in and android auto in use, but I was not changing volumes or songs. Also, the first time it happened was when a phone call came in.

- Beaufort, SC, USA

The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that there was an internal electrical failure that was progressing. Two dealers were contacted: Brad deery auto group (844-877-2770, located at 112 N 2nd St, maquoketa, ia 52060) and an unknown dealer were unable to determine the cause of the failure. The vehicle was not included in NHTSA campaign number: 16V084000 (electrical system). The contact also stated that there was a burning odor and the radio failed to function properly. The failure occurred intermittently. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was not available.

- Maquoketa, IA, USA

The contact owns a 2016 Chevrolet Silverado 1500. While driving 85 mph, there was an uncontrollable vibration coming from underneath the vehicle near the transmission. On several occasions, while driving various speeds, the brake pedal was depressed and failed to slow down or stop the vehicle. The contact stated that the vehicle occasionally also pulled to the left or the right when the brake pedal was depressed. Furthermore, while driving, the vehicle stalled and shut off on four separate occasions. The contact was able to restart the vehicle after several attempts. The vehicle was taken to wommack Chevrolet (currently known as North park Chevrolet castroville, located at 1955 us-90, castroville, tx 78009, (830) 931-9200) where it was diagnosed that the brake calipers, brake pads, brake lines, and torque converter needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact was advised to turn off the ABS and traction control and the vehicle would perform better; however, the contact refused. The manufacturer was notified of the failures. The contact was provided case number: 84425679432. The approximate failure mileage was 6,967.

- Castroville, TX, USA

All forms of sound on the vehicle stops, for example the radio shuts off, turning signals work but no sound, door sounds, seatbelt alarm etc. None of these sounds work. This happens on random occasions while driving and sometimes it fixes itself on other occasions the vehicle has to be turned of or the battery reset. Supposedly it was already resolved when taken to the dealer but the issue still continues.

- Miami, FL, USA

GM wireless charging in my 2016 Silverado isn't comparable with any modern devices. It only works with their recommended devices which wasn't stated when I bought the truck new from the dealership.

- Liberty, MO, USA

Makiing a turn the steering locked and engine died 2 times and yesterday while diving on the freeway at 70 miles per hour it died and managed to pull off the road. First time we allmost got hit by an other car. Im very, very concern. Truck has 19K miles

- Elsa, TX, USA

The stabilitrak has been going off at random times, several times in a row. Twice, over the span of two days, the stabilitrak has gone off while in motion, pulling into a parking spot on dry ground. It has also gone off about 4 times back-to-back while at slow speeds on an on ramp. The main display has also been randomly shutting off (screen goes black) without warning or obvious reason.

- San Antonio, TX, USA

The 2016 Silverado has a programming issue for the transmission. When I drive under a load going up a hill it chugs like I have a miss fire issue. The programming is set so it stays in the highest gear for to long when driving in city conditions. It stays in 6th gear going 25-30mph and when you need the throttle. The transmission can't decide which gear to be in. On two different occasions I went to pull out of a side road onto a main road and the truck fell flat on its face like I hit a kill switch and it all most caused me to get T-boned. I hit the throttle multiple times before it decided it was going to 100% throttle and have me going out sideways onto the main road. I have taken it to the dealer and they have confirmed it to be a programming issue, but there is no fix from GM and the dealer can't do anything with it because of epa laws, but there are aftermarket tuners that address this very issue and fixes the problem and also voids warranty of the truck. It's had the issue since the 2nd week I've owned it from new. The dealer told me to keep calling GM to complain, but all GM does is send me to the dealer. Where I'm told there is nothing that can be done. It is an ongoing issue and is only a matter of time before it causes an accident or death if it hasn't all ready. I have 30 years of experience in the auto technician field and my family combined over 100 years. You know the issue is bad when a beginner driver notices the issue. If you have a local person. I'd be more than happy to take them for a ride to show them. For when this happened. It started in 2nd week of July to present. It only had around 300 miles when it started.

- Kenduskeag, ME, USA

The contact owns a 2016 Chevrolet Silverado 1500. A neighbor alerted the contact that the vehicle was on fire. Upon inspection, the contact noticed flames. The fire department was called and extinguished the fire. A police report was not filed. The vehicle was not towed. A determination of whether the vehicle was destroyed was not determined. A dealer was not contacted. The manufacturer was notified and advised the contact that they would need to go through his insurance company. There were no injuries. The failure mileage was approximately 10,000. The VIN was not provided.

- Bloomington, IN, USA

I've had nothing but issues with this truck from day 1 drove off the lot with 3 miles. 5000 miles power inverter shorts out. Then the windshield washer motor. My 18 month old was in the the vehicle with me smokes up the interior with electrical smoke. A month after shorted out fuel injector. Radio works when it wants to. Have video to back up. GM flies out some engineers to look at truck instead of looking at the whole picture these dumb [xxx] are looking at the radio!!!. cox Chevy of bradenton Florida is nothing but a bunch a lying pieces of [xxx]. [xxx] will not let you talk to the owners. They are liars will cheat you in anyway they can!!!. service people can't duplicate issue stated when it happens video the problem and show us what a [xxx] joke. [xxx] couldn't find a way out of a paper bag. Chevrolet is the biggest pile of crap on the market. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Palmetto, FL, USA

The contact owns a 2016 Chevrolet Silverado 1500. While driving 5 mph and making turns, the vehicle stalled without warning. The vehicle was taken to paradise Chevrolet Cadillac (27360 ynez rd, temecula, ca 9259 (951) 699-2699) five times for the failure, but the cause of the failure could not be diagnosed or duplicated. The contact stated that the last time the failure occurred, she informed the dealer that the ignition switch would inadvertently turn to the "off" position. The dealer replaced the ignition switch, but the failure recurred four months later. The contact called the dealer once again to schedule another diagnostic appointment for 8/2/2017. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000.

- Murrieta, CA, USA

Vehicle intermittently loses all electrical controls: Power steering, engine power, stabilitrak, airbags. All electrical systems are compromised and the vehicle loses all power. Once the vehicle is turned off and back on a few times it will go into a 'limp mode'. I've been stranded in the vehicle 4 times. I have had this happen twice while driving down the freeway, once driving in a parking lot, and twice when first starting the vehicle. During one incident on the freeway I was in the center lane and lost all engine power, airbags, safety controls, and power steering. I was able to coast and make my way over to the shoulder. GM and the dealership have been unable to resolve the issue and are now refusing to honor the warranty, replace the vehicle, or refund the purchase. This has been a serious safety issue. I've had my wife and two small children in the vehicle when it has died on the freeway. Not only is it a significant danger to myself and my family, but any other vehicles in close proximity. As such I have refused to drive the vehicle any longer, but GM seems intent on ignoring this.

- Lehi, UT, USA

Ongoing safety issue...vehicle looses power, steering, braking, all other devices inactive, driving safety of occupants and others relevant when driver has no control due to defect. Chevy mechanics believe might be steering system such as ignition and locking elements, due to grinding noise before vehicle looses power and other parts lock up, Chevy techs thought might be race and pinion, might be electrical, might be whatever, they are unable to conclusively determine this critical safety defect in truck. Chevy techs have commented they are skeptical about letting anyone drive until resolved. Investment hugh with loss of use and finding other transportation. Why own it. GM needs to reimburse cost and replace. This is a significant liability. All aspects of non functioning parts don't generate error codes, and this incident has reoccurred over eight times in five days. This requires action by GM, where is it. Loaner vehicle not sufficient replacement for investment. Safety issue commenced on March 16, towed multiple times, been to two dealers, initial more than 200 miles from home, and current dealer where purchased with 25 miles of home.

- Peculiar, MO, USA

Upon accelerating after traffic light, power fails, steering locks following grinding clanking sound in steering column. Also occurs same symptoms in attempt to move gear shift to park position. More frequent doing this procedure. Key moves by itself to originally input position in process of locking steering. This defect occurred eight times within five days, requiring towing, and being stranded. Vehicle delivered by tow service to nearest Chevy dealer on first few failures, vehicle returned to original dealer 230 miles away near owners home at cost of owner. Original dealer believes defect is potentially lignition locking system, attempting to verify at this period. This major safety issue of loosing power and systems locking up jeopardize occupants and others lives.again occurrences were at very low speed or in motion of parking.

- Peculiar, MO, USA

The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while operating the vehicle at various speeds, the parking assist display would erroniously activate along with an audible chime. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The failure was not repaired. The manufacturer was notified of the failure. The failure mileage was 1,500.

- Redlands, CA, USA

Entire instrument cluster went out while driving causing loss of needed information such as speed and other pertinent information. Dealer says there is a tsb that the entire truck has to be re-flashed including all modules in the vehicle because it does not recognize the instrument cluster. During this time, all safety systems flashed and appeared to be inactive. Air bag, traction control, ABS, trailer braking etc. This needs to be investigated to see if a recall must happen. If we got in an accident during this occurrence who knows if any of the safety systems on the vehicle were functioning.

- Ionia, MI, USA