10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 17 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
While driving the vehicle on a snow covered road the check engine light, abs light, esc light and parking brake light all came on. The vehicle also lost braking power. Took to the dealer. They told me it was a brake control module. If you do some research this is a on going thing since 2018. But they still continue to put this part in the trucks. On top of all of that they don't have a replacement part for the truck. Now the truck is going to sit at the dealer for one to two months. I am now paying on a truck that I can't drive to work and no loaners available. my question is why are they aloud to still put these parts in a truck. How do I know if they fix it if the problem wont happen again. If it does happen i hope my family and any one else is not in the way of my truck that I am unable to stop.
- Linden, MI, USA
I purchased my vehicle on 10/11/21 new with 4716 miles on it and on 10/27/21 a -??service brake assist system -?? came on along with the check engine light. I drove directly to Long Chevrolet and GMC of Athens, Tennessee. They scanned the codes and determine that the master break cylinder and associated system needs to be replaced. They kept the vehicle stating that the brake system could fail. It is now 11/6/21 and they have no estimated timeline on being able to get parts to repair my vehicle. I now have to make a payment on a vehicle I can not drive
- Athens, TN, USA
the trailer brake serve light is on amd the parking brake will not come off, the truck is undrivable
- Houston, TX, USA
My best friends truck, a 2021 Chevrolet Silverado had a brake failure a July 2021. Was coming up to an intersection to make a left turn and went to press the brake pedal to slow down for the turn. Pedal went all the way to the floor and the truck wasn't slowing down much at all. Multiple brake system warnings and lights came on the dash along with the check engine light. It got towed to the dealership he bought it from. They replaced the brake system control module and said it's good to go. Maybe it is, maybe it's not. There have already been 2 recalls pertaining to this exact issue released, none of which applied to his truck according to the VIN recall checker on GM's website. If the problem has been figured out and fixed, then it wouldn't still be occuring. This is a MAJOR safety concern, one that I feel people need to be aware of. Which is why I'm sharing what happened to my friend's truck on behalf of him. This situation is exactly why the emergency brake on vehicles is an all mechanical system that allows the driver to quickly and directly be able to apply the vehicles brakes. It's a reliable and dependable system that's been implemented for over a century. This is a prime example of why vehicles still need to have one onboard. This vehicle doesn't have a real emergency brake. There was an emergency in which the vehicles primary brakes failed and weren't able to slow down the vehicle. The little "emergency brake" button was more worthless than the main brakes that failed to do their job on this truck with less than 5,000 miles on it because the emergency brake system on this truck has worked 0% of the time it was needed so far. This isn't some engine misfire, sunvisor defect, or Bluetooth pairing problem, this is an out of nowhere total brake system failure. This is not good. And people need to be made aware that the problem is still occurring, and on vehicle's that GM isn't aware that it may be applicable to according to the absence of any recalls per VIN.
- San Antonio, TX, USA
Faulty lifters causing the truck to throw piston rods. This causes malfunction of the traction control, parking brake, transmission, auto locking rear differential. I have had my truck in the shop 3 times for the same issue all within the 1st 10,000 miles. This particular motor has been taken out of production. Upon speaking to mechanic managers at multiple GM dealerships they were not surprised and personally gave me advice on the lemon law. My truck, which is my 1st brand new vehicle, has been out of service now for a total of 45days. I have still made payments up to date. The dealership offers a car or small suv while repairs are being completed, not a truck! Beware of the 5.3litre ecotec3 v8 motor.
- Deltona, FL, USA
Truck started wobbling and the engine light, traction control light, and Peking brake light came on. Also It say service ESC. Truck is making a horrible noise underneath.
- Grand Prairie, TX, USA
Purchased new Chevrolet Silverado AT4 last week and with only 72 miles on the odometer a warning light appeared on instrument cluster stating -??Service Brake Assist-??. Returned to dealer where purchased with 91 miles on odometer 3 days later. Dealer service department confirmed a faulty brake control module and ordered replacement part. New brake control module will arrive in 4 days and will be installed at that time. In the meantime, service manager said vehicle is safe to drive with existing brake control module. This is being submitted because of previous significant vehicle recalls on record for the same issue in 2018-2020. It appears the problem or some iteration of the problem has not been corrected yet in the 2021 models.
- Greeneville, TN, USA
Bought the truck 2 weeks ago and put 500 miles on it. Upon entering I got an alert on the dash saying ESC power steering failure, parking sensor failure and ABS failure drive with caution. All these alerts happened while the vehicle was parked and barely turned on. Sure enough I try to turn the steering wheel and the power steering was out and the parking sensors were out. I didn't try the brakes since I was not moving and parked.
- Oceanside, CA, USA
Got cel code P25A2, C2A02, C2A03 3 times now. First time dealership had no idea (Suburban Chevy sandy or), second time they replaced a wheel speed sensor. Now this is the 3rd time and they have the truck for who knows how long... truck gets the cel while driving.
- Sandy, OR, USA
- Rancho Santa Margarita, CA, USA