10.0
really awful- Crashes / Fires:
- 20 / 0
- Injuries / Deaths:
- 33 / 1
- Average Mileage:
- 27,368 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. The contact owns a 2011 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available...updated 09/13/16
- Fort Worth, TX, USA
Dashboard crack next to airbag and over instrument panel. I am concerned that in a wreck where the airbag deploys the dash will become a deadly projectile. I was sitting still when the cracks ocurred.
- Hartford, KY, USA
The contact owns a 2011 Chevrolet Silverado 1500. While driving 45 mph, the contact crashed into a tree. The seat belt failed to retract without warning and the air bags failed to deploy. A police report was filed and no injuries were reported. The vehicle was towed, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000. The VIN was unavailable.
- Alexander, AR, USA
Cracking plastic dash on upper left corner of passenger side air bag. Seems thousands of other people have same issue.
- Madison, MS, USA
I own a 2011 check Silverado I clean my truck regularly an take good care of it I have less then 50,000 miles on it. I found a crack in my dash running from the corner of my passage airbag. I feel that it's a big safety hazard considering if someone crashes into me and the airbag deploys jagged chunks of dash could possibly impale myself or my pregnant wife. I did some research an seen that thousands of Chevy models are having the same issue because of manufactorer negligence an I feel that this is enough of a safety hazard to where something needs to be done about this.
- Fayetteville, NC, USA
Dash cracked from passenger air bag cover to windshield vent. One day there was no crack then I noticed the crack. Nothing was dropped onto or banged against air bag cover.
- Wilmington, NC, USA
My 2011 Silverado dash is cracking in several place and im only the second owner of the truck. I feel sharp piece of plastic could become hazarders during a crash.
- Iola, KS, USA
Dash is cracking by the passenger airbag cover and I wory that it may become shrapnel if the airbag deploys.
- Bryan, TX, USA
The dashboard has cracked at the top left of the passenger side airbag. This was noticed the other day while driving. Vehicle is very well cared for.
- Clarksville, TN, USA
The dashboard is broken at the upper left corner of the air bag housing on the passenger side.
- Cary, NC, USA
On both the passenger and drivers side, the dashboard is cracked. On the passenger side the crack is located near the airbag and in the middle on the drivers side near the hump.
- Raleigh, NC, USA
The contact owns a 2011 Chevrolet Silverado 1500. The contact stated that the stitching on the front driver side seat was rotted and caused the air bag in the seat to bulge out without warning. The vehicle was taken to the dealer where it was diagnosed that the seat cover needed to be replaced. The vehicle was not repaired. The contact mentioned that the technician informed that the vehicle should not be driven due to the air bag possibly deploying independently. The manufacturer was notified of the failure. The failure mileage was 86,000. Updated 06/15/16 updated 06/20/16.
- Holden, WV, USA
2011 Chevy Silverado lt with a cracked dash on the drivers side and by the airbag. Always have a sun screen over dash during the day and in the garage when at home.
- Shreveport, LA, USA
Dashboard around passenger airbag is splitting as many other are. In the event of an accident that would cause stress on the dash from abrupt airbag inflation, plastic could become shrapnel and cause serious injury or death.
- Jonesboro, AR, USA
Dash is cracking around airbag and instrument panel causing serious concern about projectiles if airbag were to deploy.
- Sumrall, MS, USA
Myself as well as many others dash's are cracking randomly in our Chevrolet Silverado pickups. Mine is cracked just to the upper left of the passenger airbag. I have reached out to GM and they have acknowledged an issue have offered to pay $590 towards the repair. I am not satisfied with that and there are several other thousand people that have the same issue with the same results or worse. I would really like to see GM be held accountable for this as I believe this is an safety concern with the passenger airbag deploying in an emergency. There is a facebook page with several thousand members dedicated to this matter it is named "07-13 GM cracked dash safety hazard for all trucks"
- Fort Scott, KS, USA
Dashboard crack near passenger airbag. Safety issue in my opinion. Numerous other complaints not vehicle specific. Many Chevrolet dashboard issues. Facebook page dedicated to GM crack dash issues
- Austin, TX, USA
Dash cracked right above airbag only 40 thousand miles on truck. It's known to be a widespread problem with these vehicles and could cause a safety concern being by airbag
- Asheboro, NC, USA
I was driving down a city road going about 40 mph when the side curtain airbag deployed in my truck. I did not hit or collide with another vehicle or property, and no vehicle collided with me.
- Chula Vista, CA, USA
- Mccleary, WA, USA