10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 50,747 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Speedometer does not function properly. It will display 70 mph when standing still. It does not display the mph correctly. The needle will not re-zero after ignition is turned off.
- Howell, MI, USA
The cluster panel gauges are all malfunctioning, some have gone completely out I.e. speedometer, oil gauge, alternator, etc. Fan motor and adapter wires caught fire, shorted out.
- Trinity, TX, USA
My speedometer sticks. It will not mover or it will go to 80 and your doing 30. Or it won't move at all. This has been going on now for a year.
- Anderson, IN, USA
Speedometer, is all over the place 20mph to 110mph, you never know how fast you are going without checking the rpms or a stop watch.
- Nehawka, NE, USA
The contact owns a 2004 Chevrolet Silverado. While driving at various speeds, the speedometer displays inaccurate readings. There was a courtesy recall regarding the instrument panel, but the vehicle has too many miles. The current mileage was 78,000 and failure mileage was 72,000.
- Lewis, NY, USA
Electrical malfunction/instrument panel.
- Orlando, FL, USA
The speedometer maulfunctions resulting in display of incorrect speed. GM acknowledges the equipment failure and will not honor the recall.
- Londonderry, NH, USA
I own a 2004 Chevy Silverado. About 2 years ago, my instrument panel quit working. Because my mileage exceeded the number set by GM, GM will not honor the recall on 2003-2005 GM vehicles. My wife has experienced the same problem.
- Las Cruces, NM, USA
04 Silverado with 46,000 miles, speedometer has malfunctioned. Sometimes will be pegged while stopped, sometimes will read 60 when stopped. I think GM should replace these obviously defective parts, plus pay for all tickets acquired in these defective vehicles. Obviously there is a "trend" here people(NHTSA),when I get my next new truck ($30,000-$40,000), I may be looking elsewhere. Truck is not fixed yet, but will be contacting the dealer tomorrow to hear "their sob story". have never received a letter from anyone regarding this, but did acquire the vehicle new, off the lot.
- Winthrop, NY, USA
My 2004 Chevy 2500 instrument cluster has issues. On 12-24-07 on a family christmas trip my speedometer stopped working. I received a letter from Chevrolet explaining that they would cover this issue for 7 years or 70,000 miles. It seems to me if they know this is an issue why there is no recall for this. After many days of calls to Chevrolet customer service they tell me that this is not a safety concern and that there would be no recall issued. Now I ask how can this not be a safety concern not knowing the speed you are going" the next issue I have that I also feel is a safety concern is the intermediate steering link. This again has slack and rattles. Once again Chevrolet states this is not a safety concern but how can you say that a part of the steering assy. Is not considered a safety item"
- Bartlett , TN, USA
We have a 2004 Silverado. On Friday, Dec. 21 the speedometer started to stick. When the vehicle is stopped it will go as low as 30 mph. When driving the speedo says about 110-120 mph. There is (without going and looking) about 38,300 miles on the truck. We bought this truck new in Feb. Of 2003. This is a huge safety issue.
- Albany, WI, USA
Digital instrument panel failure ( speedometer, fuel gauge, RPM gauge & oil pressure gauge all malfunction at 50,000, now at 81,900 miles. We received a recall letter a bit late. The recall was up to 70,000 or 7 years. Called GM when recall letter was received Dec.17, 2007. Told us it was too late to fix because of our mileage. If only we would have received the letter way earlier. Now GM can not fix the problem for us, unless we pay out of our own pocket! and they knew that the problem existed!
- Fruitland, NM, USA
My speedometer is intermittently functioning. GM says that I have too many miles on my vehicle to pay for the repairs. This is a 2004 Chevrolet Silverado and GM has already extended the warranty on this item for 7 years or 70,000 miles. This is an electronics problem and mileage should not be a factor on it. The mileage has no bearing the electronic functionality of this device. It should be time and time only that dictates the life of this component.
- Cedar Creek, TX, USA
November 10, 2007, I wrote the following letter to: General Motors 100 renaissance center P.O. Box 100 detroit, mi 48265-1000 certified mail number: 7007 1490 0000 9298 4767 to whom it may concern: I have received your letter regarding the 2004 model year Chevrolet Silverado whereby General Motors is providing extended warranty on the instrument panel. General Motors wrote: "this letter is intended to make you aware that your vehicle could develop a condition where one or more of the instrument panel gauge needles may stick, flutter, or become inoperative." However, General Motors also wrote: "if the condition occurs on your 2004 model year Chevrolet silverad within 7 years of the date your vehicle was originally placed in service or 70,000 miles, whichever occurs first, the condition will be repaired for you at no charge." Frankly, I find the mileage restriction ludicrous! either the instrument panel is defective or it is not! moreover, if the instrument panel fails when driving, especially at night, public safety becomes an issue.........
- Abita Springs, LA, USA
Failure of 2004 Chevy Silverado instrument cluster.
- Little Egg Harbor, NJ, USA
Intermittent and erroneous operation of the speedometer in my 2004 Chevrolet Silverado 2500 diesel truck. The speedometer frequently indicates the wrong speeds, at time over +100mph. At other times, indicates speeds less than actual or freezes altogether. GM refuses to acknowledge issue or offer to repair. This is a serious safety issue and can result in driving at speeds above or below posted limits.
- Phoenix, AZ, USA
Speedometer is sometimes pinned at 120mph sometimes 60 mph when parked. Does not work at all. This is a known GM instrument panel cluster program & the truck is a 2004 under 4 years old but they won't do anything to pay for this known problem because I am over the mileage. Not my fault it broke after 70thousand miles. It has happened to many others earlier & they can get it fixed for free. If it was a defected panel it should be fixed regardless of the mileage for a truck under 4 years old.
- Andover, NJ, USA
Instrument cluster is failing. First was the speedometer, then the tachometer, followed by oil pressure gauge. I have no idea how fast I am traveling or if my oil pump is working. The speedometer part is a major safety issue to me. From what I have read, there are thousands of GM vehicles with this problem and they refuse to do a recall.
- Decatur, AL, USA
My speedometer started acting up saying that I was going faster than I was going. Now it stays on 120 and now my oil pressure gauge is starting to do the same.
- White Hall, AR, USA
- Anderson, IN, USA