10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
39,587 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #15

Oct 272019

Silverado 2500

  • 21,240 miles
2017 chev. Silverado 1500 ltz.. 21,240K miles.. I pulled into my church parking lot. And at low speed, I pulled forward stopped and started backing in to the space, I then pulled forward to straighten out and when I went to stop this time the pedal was hard. I was barley rolling and had both feet pushing on the pedal and stopped just in time to not hit a parked car. Then I backed into the space and again a hard pedal with virtually no brakes. Manufacturer recall number N192268490 NHTSA recall number 19V645

- Youngsville, LA, USA

problem #14

Oct 242019

Silverado 2500

  • 52,000 miles
Same issue as current recall on 1500 series trucks but not on the 2500 series (which mine is). Pedal now very spongy, have to pump them to get adequate braking. This occurs at highway speeds and local driving. Panic stops require engaging the parking brake to prevent a crash. Have had it in twice for service but all they are trying to do is reprogram. There are other issues with the vacumn pump, hydroboost, master cylinder which they are apparently unwilling to address. Why the 2500 and 3500 trucks were not included in the recall is the question of the day. I am not driving the truck any more than necessary as it is unsafe. This complaint is a matter of record of the issue.

- Henderson, TX, USA

problem #13

Sep 272019

Silverado 2500

  • 45,000 miles
The contact owns a 2017 Chevrolet Silverado. While the contact was driving at an unknown speed, a motorcycle pulled out in front of his vehicle. The contact applied the brakes and the brake pedal traveled to the floorboard, failing to stop the vehicle in time. The contact crashed into the motorcycle. The other driver was injured and transported by ambulance to the hospital. The contact was not injured. A police report was filed. The vehicle was towed and impounded. An investigation was conducted by the state police and the other driver's lawyers, which will conclude on 10/29/19. The contact did not yet know the extent of the damage to his vehicle. The dealer and manufacturer were not contacted. The contact had just purchased the used vehicle three months ago in June of 2019. The contact received a recall notice for NHTSA campaign number: 19V645000 (service brakes, hydraulic) two weeks after the crash. The failure mileage was 45,000.

- Okeechobee, FL, USA

problem #12

Oct 152019

Silverado 2500

  • 42,000 miles
The contact owns a 2017 Chevrolet Silverado. While driving on the highway at 50 mph, the contact had to make a sudden stop in traffic and the brakes did not work. As a result, the contact crashed into the preceding vehicle. There were no injuries. A police report was filed. The vehicle was towed to a nearby collision center and the other vehicle was able to be driven away. The cause of the failure was not determined. The dealer and manufacturer were not contacted. The VIN was included in NHTSA campaign number: 19V645000 (service brakes, hydraulic). The failure mileage was 42,000.

- Fairfield, OH, USA

problem #11

Sep 272019

Silverado 2500

  • 41,000 miles
Power brake failure pedal is difficult to push takes longer to stop vehicle brake pedal seems higher have to break with 2 feet

- Leander, TX, USA

problem #10

Sep 242019

Silverado 2500

  • 75,000 miles
Going from 40 to 5mph breaks feel like is locking for couple of second and back to normal, any speed before stops truck has a little hesitation before breaking.

- Houston, TX, USA

problem #9

Aug 142019

Silverado 2500

  • 70,000 miles
Manufacturer recall numbern192268490 NHTSA recall number19V645 on August 14, 2014, I was driving the 2017 Chevy Silverado 4X4 work truck on a rural state route in holmes county, Ohio. I had pulled off on the side of the road to pick up my traffic counting equipment. Once I was finished, I pulled into a driveway to turn around. I began to back out of the drive when the brake pedal went rock hard, I lost all pedal and had no brakes. I hit the guardrail that was directly behind me when I couldn't stop. No damage to the guardrail, but plenty of damage to my truck. Obviously, I didn't think this was right so the very next day I took the truck to progressive Chevrolet. After techs had a chance to look over the vehicle, they said the vacuum pump was defective and it was replaced at no cost to me. That's all well and good, but had the vacuum pump not failed, I would not have hit the guardrail.

- Canton, OH, USA

problem #8

Aug 222019

Silverado 2500

  • 8 miles
I was in an accident on Thursday, August 22 where I slammed into the back of another vehicle on the road. I had at least 40 feet to stop and I literally stood on teh brakes and truck barely slowed down and before colliding with the other vehicle. I received a letter from GM a few months ago saying the brake assist pump may be faulty and that I could get it replaced even though if it were to fail the truck would still brake within "standard". I didnt think anything of it since it wasn't described as an emergency and I thought I would have ti taken care of the next time I took the truck in for service. My wife had commented on my brakes feeling spongy. After the wreck I was so disturbed by how poorly the truck responded to forcibly depressing the brakes pedal that I started researching and I found where NHTSA was investigating this very issue in the 2014-16 Silverado and I feel strongly that my issue should be included in this investigation. The truck should have stopped and I think a recall should be issued. The brakes do no operate within "standard" when the brake assist pump stops working.

- Manassas, VA, USA

problem #7

Aug 072019

Silverado 2500

  • 43,000 miles
At low engine RPM the brake force becomes extremely excessive. While backing down a long boat ramp last week this occurred and my wife could not press hard enough to stop the vehicle resulting in a collision to avoid the vehicle going into the water. I contacted Chevrolet and was told there was no recall on this vehicle.

- Onalaska, WI, USA

problem #6

Jul 252019

Silverado 2500

  • 38,751 miles
The vehicle in motion, at low speeds (under 10 mph), the brakes fail to slow or stop the vehicle until the brake pedal is fully depressed which unexpectedly requires more effort than braking under normal conditions. Even with the pedal fully depressed, it still does not stop the vehicle within the expected stopping range.

- Wheeling, WV, USA

problem #5

Mar 012019

Silverado 2500

  • 40,000 miles
Not sure where burning smell is coming from. Brakes" engine? tires" after driving longer than 30 miles I can small something, like burning.

- Hillman, MN, USA

problem #4

Jan 212019

Silverado 2500

  • 21,500 miles
I was pulling into wal-mart in white settlement, went to brake to slow down and it felt like the pressure was completely gone causing me to brake harder to stop.

- Whitesettlement, TX, USA

problem #3

Jan 072019

Silverado 2500

  • 28,000 miles
This morning at low speed stop and go traffic and again when low speed parking the black pedal became hard to push and car would not stop properly. Happened both directions while parking. Will take to the dealer this afternoon. Seems to brake fine at higher speeds and slowing from higher speeds. Scary

- Cumming, GA, USA

problem #2

Nov 012018

Silverado 2500

  • 65,000 miles
Brakes become stiff and inoperable at low speeds after 2-3 pumps

- Lubbock, TX, USA

problem #1

Nov 142018

Silverado 2500

  • 35,000 miles
Driving slow at drive thru lost power brakes

- Charlotte, MI, USA