The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.

Seat Belts — Front — Retractor

Date Announced

SEP 14, 2017

Vehicles Affected

38,048

Chevrolet Recall #

17368, 17375, 17376

NHTSA Campaign #

17V567000

Summary

General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."

Actions

GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.

Documents (37)

• Recall Quarterly Report #4, 2018-3
• Recall 573 Report-Amendment 3
• Recall Quarterly Report #6, 2019-1
• Recall Quarterly Report #5, 2018-4
• Manufacturer Notices(to Dealers,etc) - Date: September 14, 2017 Subject: Stop Delivery Order – Revised Population (Rev. 03) GM Reference Number N172118130
• Recall 573 Report-Amendment 4
• Manufacturer Notices(to Dealers,etc) - Reference Number: N172118136 Release Date: September 2017
• Recall 573 Report-Amendment 2
• Manufacturer Notices(to Dealers,etc) - Date: September 19, 2017 Subject: Stop Delivery Order – Revision of Population Upcoming Noncompliance Recall 17368
• Recall 573 Report-Amendment 1
• Safety Bulletin - Reference Number: N172118137 Release Date: October 2017
• Recall Quarterly Report
• Manufacturer Notices(to Dealers,etc) - Date: September 28, 2017 Subject: Upcoming Noncompliance Recall 17376 Incorrect Torsion Bar Built into Front Seat Belt Retractors Application for Used Vehicle Working Capital Assistance Program
• Recall 573 Report-Amendment 5
• Recall Quarterly Report #1, 2017-4
• Manufacturer Notices(to Dealers,etc) - Date: September 6, 2017 Subject: Stop Delivery Order – Expansion of Population GM Reference Number N172118130
• Recall Acknowledgement
• Manufacturer Notices(to Dealers,etc) - Date: September 14, 2017 Subject: Stop Delivery Order for Upcoming Noncompliance Recall 17368
• Manufacturer Notices(to Dealers,etc) - Date: September 27, 2017 Subject: 17375 - Noncompliance Recall Incorrect Torsion Bar Built into Front Seat Belt Retractors
• Manufacturer Notices(to Dealers,etc) - Date: September 14, 2017 Subject: Upcoming Noncompliance Recall 17376
• Manufacturer Notices(to Dealers,etc) - Date: September 20, 2017 Subject: Revision of Population (Rev02) Upcoming Noncompliance Recall 17375
• Manufacturer Notices(to Dealers,etc) - Date: November 12, 2020 Subject: Stop Delivery Order for Upcoming Noncompliance Recall N202323021
• Frequently Asked Questions (FAQs) for NonCompliance Recall N2023232021 Incorrect Torsion Bar Built into Front Seat Belt Retractors
• Frequently Asked Questions (FAQs) for NonCompliance Recall N202323022 Incorrect Torsion Bar Built into Driver Front Seat Belt Retractor
• ISSUED Owner Notification Letter(Part 577)
• Manufacturer Notices(to Dealers,etc) - Subject: Stop Delivery Order Models: 2017-2018 Chevrolet Silverado 2500HD Crew Cab 2017-2018 GMC Sierra 2500HD Crew Cab
• Manufacturer Notices(to Dealers,etc) - Date: September 19, 2017 Subject: Revision of Population Upcoming Noncompliance Recall 17375
• Manufacturer Notices(to Dealers,etc) - Date: September 27, 2017 Subject: 17368 - Noncompliance Recall Incorrect Torsion Bar Built into Front Seat Belt Retractors
• Manufacturer Notices(to Dealers,etc) - Date: November 12, 2020 Subject: Stop Delivery Order for Upcoming Noncompliance Recall N202323022
• Manufacturer Notices(to Dealers,etc) - Date: September 12, 2017 Subject: Stop Delivery Order – Expansion of Population (Rev. 02) GM Reference Number N172118130
• Manufacturer Notices(to Dealers,etc) - Date: October 12, 2017 Subject: 17376 - Noncompliance Recall Incorrect Torsion Bar Built into Front Seat Belt Retractors
• Manufacturer Notices(to Dealers,etc) - Date: September 29, 2017 Subject: Summary of Field Actions 17357, 17366, 17368, 17375
• Manufacturer Notices(to Dealers,etc) - Date: September 14, 2017 Subject: Stop Delivery Order for Upcoming Noncompliance Recall 17368
• Manufacturer Notices(to Dealers,etc) - Reference Number: N172118134 Release Date: September 2017
• Recall Quarterly Report #2, 2018-1
• Manufacturer Notices(to Dealers,etc) - Date: December 3, 2020 Subject: N202323022 - Noncompliance Recall Incorrect Torsion Bar Built into Driver Front Seat Belt Retractors Application for Used Vehicle Working Capital Assistance Program (WCAP)
• Manufacturer Notices(to Dealers,etc) - Date: December 3, 2020 Subject: N202323021 - Noncompliance Recall Incorrect Torsion Bar Built into Front Seat Belt Retractors Application for Used Vehicle Working Capital Assistance Program (WCAP)