10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 31,231 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2004 Chevrolet Silverado 3500. He had to increase stopping distance when braking. While driving he also experienced a loss of power steering. Upon further inspection he noticed that the hydro-booster pump leaked brake and steering fluid. He notified the manufacturer in reference to recall# 05V043000 (service brakes). A representative stated that since his vehicle identification number was excluded from the recall, he would have to pay $1,000 for repairs. The vehicle identification number was unavailable. No repairs were made. The failure and current mileages were 180,000.
- Roy , UT, USA
The contact owns a 2004 Chevrolet Silverado. While driving at 45 mph he felt a pulsating sensation and all of a sudden he began to apply pressure to the brake pedal. The vehicle stopped but felt as if it did not come to a complete stop. He then pulled over and could not locate the failure. The vehicle was then taken to a dealer. The technician states there was normal wear and tear on the vehicle. The dealer stated they will not repair the failure due to no warranty on the vehicle. The contact states the vehicle had 23,000 miles and the brake in the rear rotted out including the rotors. The brake pads slid out from the rotors. A technician that located the failure stated that the brakes should have not gone out at 23,000 miles. The contact paid to have the vehicle repair. The failure mileage was 23,150 and current mileage was 23,200. Updated 10/23/09 the rotors were pitted and a piece of the rotor was missing. Updated 10/26/09
- Newton, NH, USA
The contact owns a 2004 Chevrolet Silverado 3500. While driving various speeds, especially when making a turn, the power steering fails and the brake pedal stiffens. The vehicle was taken to a mechanic and they replaced the hydraulic booster with GM parts. The power steering pump was also replaced, as well as both hydraulic lines; however, the failure continued. GM recommended that the power steering box be replaced, in which the contact complied. The failure continued and the contact filed a complaint with the manufacturer (reference number 71-742385439). The failure mileage was 49,000 and current mileage was 50,000. Updated 9/23/09 the hoses, pump and hydro boost were replaced. Updated 09/28/09.
- Verona , PA, USA
2004 Chevy Silverado with 37K. Rotors are shot all around. Chipping peeling surface. Unsafe condition exists.
- Willington, CT, USA
The contact owns a 2004 Chevrolet Silverado. The contact stated that the antilock brake sensor indicator illuminates immediately while attempting to stop from 5-10 mph. This is during a soft stop, not a hard stop; therefore, the sensor should not illuminate at that speed. The weather and speed are not factors. The contact paid $90 to have the vehicle diagnosed; however, the failure still persists. The failure mileage was 32,000.
- Willoughby, OH, USA
The contact owns a 2004 Chevrolet Silverado 3500. When there is half of a tank of fuel in the vehicle, it automatically shuts off. Additionally, the brake pedal extended to the floor when it was depressed, which caused a crash. A police report was filed. General Motors stated that nothing could be done. The speed was unknown. The failure mileage was 15,000 and current mileage was 24,750.
- Palmer, MA, USA
- the contact owns a 2004 Chevrolet Silverado with an odometer reading of 27000 miles. The contact was driving at 25 mph in traffic under dry conditions when he had to come to a sudden stop. The contact's was unable to stop from about two car lengths away from hitting the vehicle in front of it. The contact's vehicle hit the other vehicle which caused $4400 worth of damage. The contact stated that the brakes were not an adequate size for this vehicle which caused it to crash, and complained to the dealer and manufacturer several times about the problem. The failure mileage was 17000. Updated 03/19/07.
- Newaygo, MI, USA
Noted grinding noise from the passenger side of the vehicle when the brakes were applied on a Friday evening. Notified the dealership asap on Monday. Vehicle was serviced on that Tuesday. They found that the rear brakes were grinding and the pads had dug into a rear rotor. They installed new rear rotors and pads as well as the left rear emergency brake shoe. There was no warning to this failure. I believe this to be another case of excessive rear brake wear and premature failure. Customer cost was $557.62 with vehicle still under warranty. The service mileage was 30,419 miles. See tsb 00-05-23-005B, NHTSA id#618104.
- Oswego, NY, USA
- the contact stated that the brake pedal gave no resistance when he applied the brakes, but the vehicle did stop. This happened at all speeds. The contact took the vehicle to the dealer for a diagnosis. The dealer stated that GM told them that this was normal for this type of vehicle. The contact stated this started happening the week of 12/18/06. There have been no repairs performed on the vehicle. Updated 1/29/2007 - the consumer is concerned because the vehicle has not operated this way for the first two years of ownership.
- Haverhill, NH, USA
: the contact stated the brakes on the vehicle feel spongy. The brake pedal must be depressed hard at 5mph and below before the vehicle stops completely. The vehicle was taken to the dealer for inspection. The dealer stated after the inspection, part of normal maintenance would be to replace the brakes; however the contact did not replace the brakes.
- Homer, NY, USA
I purchased a 2004 Silverado in Dec of 03. I had brake problems since the first day. The brake are very soft and often the pedal goes to the floor. The truck just will not stop safely. I have taken the truck back to the dealer where I purchased it and they say there is no problem. Because of the poor brake system I had an accident 1 month after buying the truck.
- Linthicum, MD, USA
The contact stated since purchase of the vehicle the brakes have been weak and spongy. The brakes were not able to stop the vehicle properly and it took an extreme amount of pressure to stop. The vehicle has been inspected by the sales dealership and two other dealerships and they all stated there was nothing wrong with the brakes. Updated 1/11/2006.
- New Port Richey, FL, USA
1) while backing up a travel trailer into my driveway, the steering wheel became impossible to turn and in addition there was no power brake function in the truck. 2) without steering or braking power the truck was impossible to drive. Had this event occurred just minutes earlier when we were traveling a narrow and winding mountain road, a major crash with lives lost could have easily occurred. 3) we have an appointment to have the truck towed to a Chevy dealer on September 26. I understand that a recall involving this problem was to be initiated last February, but we have had no notification even though we are the original owners of the truck and live at the same address as when the truck was purchased new.
- Lake Almanor, CA, USA
2004 Chevrolet Silverado accelerator got stuck on start up, caused rollover. One person injured. Total loss of the vehicle. Also was having problems with the brakes not stopping the vehicle. Had it in twice for the brakes, dealership told me that this is the way there suppose to be. I kept on complaining that these brakes were not right. Example: When I tried to stop at a red light the vehicle kept on rolling, and I would yell stop, stop. I also had problems with the brake pedal dropping an inch while stopped at red lights. This was a bran new vehicle.
- Tilton, NH, USA
2004 Chevy silevraldo that has 10,700 miles that is experiencing brake problems. The truck is currently at dealer for repair. The first instance occurred at about 1,000 miles. The issue is at low speeds such as being at an intersection or red light and when brake pressure is applied -it goes all the way to floor. There is an increased stopping distance at low speeds. No sounds or noises when this occurs. This happens under any circumstances such as wet or dry conditions. Occasionaly when turning to the left and applying brake pressure there is a grinding noise but suspects this may be due to the tire. Currently truck is in shop for the second time awaiting inspection of the brakes. The first incident was noted as normal by dealer even though consumer thought this was a safety issue. No repairs were made the first time.
- Covington, GA, USA
2004 Chevrolet Silverado rear rotors and disc pads found to be defective. One year after initial vehicle inspection the technician determined that the pads were bad and the rotors were rusted and pitted. The truck only had 15900 miles at the time of the inspection.
- Marion Center, PA, USA
When brakes are applied the pedal descends to the floor with minimum response. Brakes lose reaction time when pedal is depressed. Dealer tested the brakes and stated that the brakes were normal. Also, dealership tried other vehicles on the lot, and all the brakes reacted the same.
- Marion, SD, USA
Tailgate problem, drivers seat failure, cruise control failure, declining brake effectiveness, water leaking in drivers door, electrical failure in radio, power mirrors. Owner returned truck to bank for vol.repo.feeling this truck was becoming more unsafe to drive, this among other circumstances.
- Maceo, KY, USA
05V043000/hydraulic brake Bosch. The consumer is experiencing a problem with the brakes and steering. The consumer stated that when driving and applying the brake, the vehicle lost power steering. The brake does not return to its normal position after the brake has been released causing the vehicle to lose power steering. Owner took the vehicle back to the dealer and was told that because they can not duplicate the problem they will not do anything. Also the owner contacted the manufacturer and was told that there are no recalls on this vehicle, what so ever. Provide further details.
- Hasbrouck Heights, NJ, USA
- Pennsburg, PA, USA