10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
6,812 miles

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« Read the previous 20 complaints

problem #30

Mar 151999

Suburban

  • miles
Consumer heard noises in the driver's seat from Dec--98 through March 99 due to a metal part broking off from the seat. Dealershiip replaced lower seat frame at consumer's cost.

- Roundlake, IL, USA

problem #29

Jul 181997

Suburban

  • miles
The seat is improperly designed. The rivets break causing the driver to fall backwards. This causes loss of control of the vehicle especially at highway speeds. The seat breaks every year or so. It starts making a popping sound, rivets getting loose, then finally breaks causing the driver to fall backwards. I have been told by the dealer that this is a known design problem and that there is a T.S.B. out on it which I have not seen. I am told that they do not have a fix just put another seat frame in each time. The last time it broke it was repaired as a goodwill gesture. The dealer has told me that it will not be repaired again under warranty. This is a dangerous situation which causes a possible loss of control of the vehicle as it is a sudden failure. It just pops and you fall backwards. The problem is also described as seat popping. The revite get loose and cause the seat to start making a popping sound (which is happening to mine again now) then they finally break. A new truck sold by GM should not have a seat in which the seat frame breaks every year of so. GM just says tough.--------- as to the brake issue I only included it because I ha D so many problems trying to get it repaired. The brake hoses colapse causing the brakes to stay applied. Numerous visits about breaks squeaking/applying were to no avail. Even after they would stay applied it took several visits to get them repaired. While driving on the highway theyy apparently would heat up causing the problem to be worse. The breaks would get so hot smoke would come off them and the vehicle would hardly move. The dealers replace almost every break part before replacing the hoses which were colapsed inside.

- Garland, TX, USA

problem #28

Jan 091999

Suburban

  • miles
Driver seat became unattached to frame. Taken to local dealer for service and contacted area service representative to have manufacturer cover repair. Refused coverage due to mileage, fact that we were not original owner, and did not own other GM products. Spoke with supervisor stating this was a huge safety issue. Manager refused coverage also. Seat rewelded to frame by non-manufacturer repair shop (due to high cost of repair at dealer). Repair shop identified problem over phone, stating he had repaired same problem numerous times on Suburban.

- Birmingham, MI, USA

problem #27

Feb 261999

(reported on)

Suburban 4WD

  • Automatic transmission
  • miles
Bucket seat frame is cracking, causing a potential safety hazard.

- Birmingham, AL, USA

problem #26

Aug 241998

(reported on)

Suburban

  • miles
Driver's seat frame broke while driving down the road.

- Washington, DC, USA

problem #25

Aug 241998

(reported on)

Suburban

  • miles
Driver's side seat frame broke while driving down the road. Steel ripped apart in a no load situation.

- Washington, DC, USA

problem #24

Jan 131998

(reported on)

Suburban

  • miles
Windshield wipers will suddenly stop, after a period of time they will recover, intermittent problem. Also, driver's seat mounting bracket that holds seat is broken, causing the consumer to have lack of support of seat. Dealer replaced bracket.

- East Haven, CT, USA

problem #23

Dec 251998

Suburban 4WD

  • miles
No summary

- Albuquerque, NM, USA

problem #22

Aug 071998

Suburban

  • miles
Seat mounting bracket, where seat mount to the seat track failed.

- Cahaba Hei, AL, USA

problem #21

Mar 151998

Suburban 4WD

  • Automatic transmission
  • miles
Seat frame mounts broke. (first vehicle on doc# 605847)

- Sanford, FL, USA

problem #20

Dec 171997

(reported on)

Suburban

  • miles
Front seat slips into recline position.

- Nokomis, FL, USA

problem #19

May 281998

(reported on)

Suburban

  • miles
Lower seat frame bracket on the drivers side experiencing problems with the metal bracket tearing loose due to poor reinforcement and the light gauge materal used in the component.

- Midland, TX, USA

problem #18

Apr 161998

Suburban 4WD

  • Automatic transmission
  • miles
While driving driver's side seat mounts broke, cause unknown. Owner is very concerned for safety.

- Elkton, MD, USA

problem #17

Jan 161998

(reported on)

Suburban 4WD

  • miles
Windshield wipers fail to operate in wet weather.

- Chicago, IL, USA

problem #16

Jan 161998

(reported on)

Suburban 4WD

  • miles
Driver's seat frame/track broke from mounts and rocked back and forth making it difficult to drive the vehicle.

- Chicago, IL, USA

problem #15

Dec 111997

(reported on)

Suburban

  • miles
Diriver's side seat broke and that it was sheet metal thin, resulting in driver's seat breaking from the base. Owner is very concerned for safety.

- Anaheim, CA, USA

problem #14

Dec 151996

Suburban

  • miles
Driving the truck and the bolts that attach the seat to the anchorage broke and the seat went backwards. This was the second time that the seat had broken on the driver's side.

- Brenson, MO, USA

problem #13

Aug 151997

Suburban 4WD

  • Automatic transmission
  • miles
Driver's seat bolt that attaches to metal bracket on floor of vehicle broke. Metal cracked. Owner has not taken vehicle dealers.

- Wheaton, IL, USA

problem #12

Mar 051997

Suburban 4WD

  • Automatic transmission
  • miles
The driver's side front right corner of the seat anchor mount broke. Owner repaired the problem, and the dealer was not contacted.

- Bedford, NY, USA

problem #11

Jul 291997

(reported on)

Suburban

  • Automatic transmission
  • miles
Driver's seat failed.

- Chino, CA, USA

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