10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 33,955 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Dashboard is all cracked around side airbag and may affect deployment. Dash is also cracked at on driver side. Cracks just appeared no accident, regular around town driving.
- Reno, NV, USA
The contact owns a 2011 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer stated that parts were unavailable and did not know when they would arrive. The contact had not experienced a failure. VIN tool confirms parts not available.
- Fort Irwin, CA, USA
Takata recall - I have been waiting for the dealers to contact me ever since the recall was announced. I have called 4 dealers in my area every month with each time being told we're working on it. I've got young children who sit in the 2nd row and am pregnant, due in October. Will there by any movement regarding this recall? it is worrisome that it seems to have slowed if not, stopped.
- Redondo Beac, CA, USA
The dashboard is severely cracked in multiple spots. I fear if involved in an accident my airbags would be compromised. Not to mention one crack is on the passenger airbag which is recalled due to the takata inflators recall that seems to never be resolved. I am aware of many GMC/Chevrolet owners that have this issue.
- Jefferson, GA, USA
As I am driving the vehicle turns on and off which is very dangerous while driving. Also the electrical goes bad in the car causing the navigation and radio tongo on and off. Stabiltrak goes off on the vehicle and then comes back on. Today as I am driving my car lost power and now the service airbag light came on.
- Orlando, FL, USA
Takata recall. The contact owns a 2011 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Gordon Chevrolet in tampa, Florida was made aware of the recall and stated that the part was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Lutz, FL, USA
Takata recall - I have been unable to get any dealership to replace the airbags that are being recalled.
- Boiling Springs, SC, USA
The contact owns a 2011 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Finnegan Chevrolet Buick GMC in rosenburg, Texas was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Maven, NY, USA
The dash is cracked over the passenger side airbag and in the middle of the dash just above the center speaker.
- Indian Trail, NC, USA
Takata recall. The contact owns a 2011 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (bert ogden Chrysler Dodge Jeep Ram, 8421 w expressway 83, harlingen, tx 78552) and was informed that the parts were on backorder. The manufacturer was made aware of the issue and opened case number: 82566373622). The manufacturer was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- San Juan, TX, USA
Takata recall: Available online information tells me that as the airbags age, they become more sensitive to failure. Also, Florida seems to have a higher failure rate than most states due to heat and humidity. I keep receiving notices in the mail telling me to get repairs, but all GM dealerships contacted have informed me that GM is not providing parts replacements.I am very concerned about this condition and feel I should be able to get a prompt repair.
- Maitland, FL, USA
Takata recall
- Oxford, AL, USA
Takata recall. The contact owns a 2011 Chevrolet Suburban. The contact stated that the air bag warning indicator illuminated. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Bruce lowrie Chevrolet (711 sw loop 820, fort worth, tx) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was approximately 151,000. VIN tool confirms parts not available.
- North Richmond Hills, TX, USA
Takata recall about 2 years ago, I received a card informing me about the air bag inflators being defective. I called the dealer that I bought the vehicle from and they transferred me to parts department. Upon stating they had not received the replacement parts, they advised to call back later. This has been going on for 2 hears but they state the parts have not come in. I do not feel comfortable driving myself or putting my family for trips in the Suburban without replacing the air bags.
- Baton Rouge, LA, USA
I own a 2011 Chevrolet Suburban with the GM recall #2049151/NHTSA #16V381. I have contacted my local dealer by email and phone calls for an appointment for repair and I keep getting told "there are no parts for the repair at this time, and you will be connected when they are." My wife and four little children ride in this vehicle daily. I have worked at various Buick, Chevrolet, and GMC dealership over 10 years, and have never seen recalls take this long to resolve.
- Phenix City, AL, USA
Takata recall, NHTSA recall number 16V381, no dealers have an inflator to complete this recall, and this is very dangerous in hot South Florida
- Naples, FL, USA
Takata recall. The contact owns a 2011 Chevrolet Suburban. The contact received NHTSA campaign number: 16V381000 (air bags) but the parts were not available. The contact called the gordon Chevrolet dealer located at 16414 N dale mabry hwy, tampa, fl 33618, phone number (813) 969-2600. The dealer advised that it was unknown when the parts were to become available. The contact went to a second dealer (century Buick GMC located at 3308 w hillsborough ave, tampa, fl 33614. (813) 574-6803) and was informed the same information. The contact had not experienced a failure. VIN tool confirms parts not available.
- Lutz, FL, USA
My vehicle was identified in May 2016 as needing to have the airbag replaced. I have called the hotline on 3 separate occasions and was told that I would be contacted once the part was available and would be told which dealership to go to for the recall to be fixed. The notice that I get when inquiring about an update is that the "recall incomplete. Remedy not yet available."
- Danville, CA, USA
Takata recall no GM dealer is able to replace it. Each one is saying that there is no replacement
- Yoakum, TX, USA
- Damascus, MD, USA