Dashboard shows cracking around passenger airbag deployment section, as well as forward of the driver's instrument cluster. These cracks developed while the vehicle was stationary.

- Sanford, NC, USA

My dashboard is cracked over the steering wheel but most people are complaining of the dash being cracked around the airbag. GM refuses to repair.

- Newport, NC, USA

Dashboard cracking at passenger side airbag and driver side above speedometer

- Frisco, NC, USA

Vehicle developed two cracks on the top of the dashboard assembly. One crack is located on the passenger side of the vehicle, running from the forward-left corner of the passenger side airbag to the defroster vent. The other crack is on the driver side, inboard and slightly forward of the instrument panel "hump." Cracks discovered while vehicle was stationary. I understand this to be common, known manufacturer defect for this vehicle and related General Motors vehicles (e.g., GMC Yukon, Yukon XL, Avalanche, Tahoe, etc.). this is a safety issue due to the location of the cracks potentially affecting passenger side airbag deployment, creating a dangerous shards of flying plastic in the event of a passenger side airbag deployment, the potential negative impact on the structural integrity of the dashboard and subsequent non-compliant performance during a collision, and potential dust and water intrusion into the interior of the dashboard through the cracks which would affect the various electronic components located in the dashboard interior.

- Arlington Heights, IL, USA

Dashboard cracking potentially affecting the use of the airbag and the electrical components under the dashboard on the drivers side.

- Austin, TX, USA

The contact owns a 2011 Chevrolet Suburban. The contact stated that the instrument panel air bag light illuminated. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 156,304. Updated 02/05/16; updated 04/30/18

- Inglewood, CA, USA

In September 2014, I noticed my dash above the instrument cluster cracking. I purchased this car as a GM certified used car with original factory warrantee in April 2013 with 60081 miles on it. In less than 5 months of ownership it developed this crack while still under factory warrantee. I took it to my local dealer with all my paperwork and they said it was not covered, nor would they replace it. This crack has developed due to no fault of my own from neglect, excess wear and tear, excess sunlight or anything other than manufacture flaw. This crack has continued to spread and due to the thin and sharp nature of the plastic, if I were to get into an accident, this would splinter and act like shrapnel within the cabin. My family's life is danger due to this fact and GM refuses to acknowledge this is an issue. Please look into this as I know many others have the same issue with even 2015 models. I am asking for the safety of my family and yours.

- Hattiesburg, MS, USA

The dash on my Suburban has cracked at the airbag compartment

- Dallas, TX, USA

I bought a GM certified Suburban and less than two weeks later the dashboard cracked behind the airbag. I called the dealer and GM and alerted them to the problem and told them I felt unsafe driving the vehicle with my children in the vehicle. I feel that if that airbag deploys it could send that sharp piece of broken plastic flying through my car. They will not fix the dashboard without me paying for it and said it is not a common complaint people are having. However, everyone I have talked to with a Suburban, Tahoe, or pick up truck between the years of 2007-2013 is experiencing the same crack in the same place near that airbag. GM needs to fix these before innocent people get hurt.

- Church Road, VA, USA

The dashboard on my 2011 Chevrolet Suburban 1500 has cracked in two locations. Both of these locations would be effected by an airbag activation with high potential for flying sharp plastic fragments that a) pierce the airbag or prevent its proper inflation or, B) injure or kill front seat passengers. Open-source research indicates this is a widespread and pervasive issue with General Motors vehicles of similar design (Suburban, Tahoe, Silverado, Avalanche, etc...) stretching over a period of several years-- at least effecting model years 2007 thru 2013 or more. Furthermore, every GM service center has experienced so many of these dashboard cracks that replacement of these parts has become routine. GM views this inherent design flaw as a warranty issue, not the endemic problem it actually is with potential for injury.

- West Monroe, LA, USA

My 2011 Chevrolet Suburban 1500 lt (in excellent shape) has multiple drivers side dashboard cracks and these cracks may affect airbag deployment by cutting the airbag if deployed possibly causing airbag failure when needed. On 6/23/15, attempted to have manufacturer (GM) replace the dashboard (thru local dealer - banner Chevrolet, new orleans). Dealer told me that GM would share the cost of replacement" my share would be approximately $500? why would GM share the cost of replacement, unless they are aware of a hereditary engineering design flaw causing the dashboards to crack ultimately interferring with the proper deployment and use of the airbag"

- Slidell, LA, USA

Noticed the dashboard is cracked around the passenger side airbag. Have concerns that may cause a safety risk if improperly deployed.

- Lawrenceburg, KY, USA

My 2011 Chevy Suburban has two cracks on the dash, both connecting to the airbag. I have concerns of this weakening the dash which could cause sudden deployment of the airbag. I also have concerns that in the event of deployment, , pieces of broken plastic could cause injury, as did in an accident of another vehicle. My vehicle has been garaged for a year when not used. It was previously owned before that. This is my sixth Suburban. The kind of money we pay for these, even preowned, should cover better than the plastic dash that's falling apart

- Lubbock, TX, USA

The contact owns a 2011 Chevrolet Suburban. The contact stated that none of the instrument panel indicators were working and the ABS warning indicator illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 86,289.

- Columbus, IN, USA

There are two cracks in the dashboard, one over the driver console and one on the top left of passenger airbag....nothing has occurred to cause these cracks, but I am afraid if airbag is deployed, the dash will break up and hurt us.

- Las Vegas, NV, USA

The vehicle dashboard has developed major cracks in two places. One crack is adjacent to the passenger side air bag. The other crack is above the steering column. I am concerned that the entire dashboard will become shrapnel if the airbag system was to deploy. Additionally, the entire dashboard "flaps" when the vehicle is moving.

- Muscle Shoals, AL, USA

Dashboard cracked above instrument panel and airbag.

- Santa Fe, NM, USA

Noticed dashboard crack at left hand side of passenger air bag compartment and above instrument cluster on driver's side.

- Raceland, LA, USA

My 2011 Chevy Suburban has two cracks on the dash, both connecting to the airbag. I have concerns of this weakening the dash which could cause sudden deployment of the airbag. I also have concerns that in the event of deployment, , pieces of broken plastic could cause injury, as did in an accident of another vehicle. My vehicle has been garaged for a year when not used. It was previously owned before that. This is my sixth Suburban. The kind of money we pay for these, even preowned, should cover better than the plastic dash that's falling apart. The warranty had just expired about 4 months before I bought it. It was still under the 36000 miles when the first crack was noticed but time had expired.

- Adkins, TX, USA

Dash crack at passenger airbag.

- Bryceville, FL, USA