3.0
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 46,884 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Dashboard: Large cracks developing above instrument cluster and at the right side dashboard airbag location.
- Severna Park, MD, USA
On Jan. 11, 2016. I was sitting in my vehicle on a cvs parking lot when my rear hatch glass exploded. Nothing hit my glass and the surveillance video showed no one around my vehicle when this happened. I was told it could have been from the extreme cold conditions in combination with having the rear defrost on. GM would not warrant this as a defect, and I have seen other instances that this has occurred with other people.
- Indianapolis, IN, USA
The dashboard on my 2013 Suburban, just out of factory warranty with 40K miles, spontaneously cracked while the vehicle was parked. This crack could potentially affect the function and/or safety of the airbag in the case of an accident or deployment. I contacted GM and they claim to know nothing about this issue and deny there is a product defect. I have since found many others online with the same problem, some of whom have filed legal action against GM for the same issue. There is also a facebook page with over 3200 members with the same problem and lack of response from GM in taking responsibility for this obviously defective and potentially dangerous product.
- Spring, TX, USA
- Davie, FL, USA