10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 34,411 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Air bags hazard warning displays on dash today 2/13/2017, when vehicle was getting started. It was parked in drive way never been in accident and warning light stays on.
- Selma, TX, USA
Cracking dash around air bag location. Will cause pieces of plastic to explode in the air if air bag is deployed.
- Mansfield, TX, USA
Within the last two months, two cracks have appeared in the dash near the passenger side airbag.
- Wylie, TX, USA
My vehicle is less than three years old from date of purchase (Oct 2013) and current mileage is just shy of 58K. My dashboard around the airbags is cracked on the passenger side. It is also cracked just above the driver side instrument cluster. My vehicle was not moving, it was parked in my driveway. My concern is in the event of a vehicle accident should the airbags deploy that the broken dashboard pieces will become projectiles. Upon further research via social media and various news sources, I have learned that this is an issue with GM products (Avalanche, escalade, Sierra, Silverado, Suburban, Tahoe, Yukon) from 2007 to 2014. These vehicles should be recalled to have the dashboards replaced with a more suitable material that will not crack in less than three years.
- Henderson, NV, USA
This is the third Suburban I have owned in the last 7 years. I have owned a 2008, 2011 and now a 2013. They have all had the same problem. The dash board cracks at the left top corner of the passenger airbag. I am afraid that if the air bag goes off the dash may separate into pieces becoming flying objects. In my current 2013 vehicle the dash has also started to crack on the dash panel on the drivers side.
- Davie, FL, USA
The contact owns a 2013 Chevrolet Suburban. The contact stated that while driving and making a right turn, the brakes would erroneously activate causing independent deceleration. The contact also indicated that the air bag warning light was illuminated and the horn had also failed. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 36,000.
- Van Nuys, CA, USA
- Houston, TX, USA