THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS NEED TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE RATTLE OR BUZZ NOISE FROM THE REAR OF THE VEHICLE. TECHNICIAN WILL NEED TO REMOVE RIGHT REAR INNER FENDER WELL AND INSPECT THE REAR AUXILIARY HEATER / EVAPORATOR LINES FOR CONTACTING EACH OTHER. IF THE LINES ARE FOUND TO BE CONTACTING EACH OTHER, LOOSEN THE RETAINING CLAMPS AND REPOSITION LINES TO GAIN CLEARANCE, AND THEN RETIGHTEN RETAINING CLAMPS.