Vehicle has had brake and transmission issues for 2 years now, culminating in complete transmission failure on 12/20/20.

- Chicago, IL, USA

Rollling down my drive way my brakes went out. Very spongy. Pressed multiple times and was able to come to a stop with the help of my front bushes. Master cylinder is full brakes are less than a year. I see online that this is a problem with 2014-2018 Chevy trucks and SUVS. If my wife was driving she could have been hurt. Heaven forbid my kids where in there too. This is obviously a defect in manufacturing and design and should be remedied by Chevy.

- Cleveland, GA, USA

Vehicle breaks in motion without applying foot to break pedal and pulls to one side.

- Madison, MS, USA

On Saturday, March 7th, 2020, I was driving my 2016 Suburban on one of the most dangerous roads in northern California, ca (sr -17). It is a windy road and very dangerous. My trip from san jose, ca to santa cruz, ca is a 35 mile trip, both 2 lanes each way and very tight. There are turnouts but very treacherous in certain spots. Anyhow, on my way back home from santa cruz, I was heading South bound on sr-17 and just passing (summit road) also known as sr-35. When passing summit road, I started to descend down the two lane road at a speed of 45 miles. We all came to a sudden stop because of an accident ahead (which one cannot see because of the winding road ahead). After being stopped for a minute, the traffic started to move at a very slow pace (1 car length at a time). My first release of the brake was short and I coasted for a second, I applied pressure onto my brakes to stop. A load roaring sound came from the pressing on the brakes and my pedal pumped back against my foot. I was able to stop, but was very concerned because I had never experienced this before. After the 4th stop and go, I lost all braking power and needed to pull over to the side (which is very hard on sr-17!). luckily, there was a turnout about 1 car length ahead and since I was in the left lane of the 2 lane road, I began coasting with my brake pedal slammed onto the floor and honking my horn and veering into the turnout while cutting people off (luckily not causing an accident or running into the tree next to the turnout). I managed to get to the turnout and came to a stop (miraculously) and shoved the car into park and applied the emergency brake after I stopped.

- San Jose, CA, USA

We were coming to a stop sign when the brakes became very firm and were not bringing the vehicle to the stop, which almost caused the truck to creep into a busy 4 was stop intersection and potentially cause a collision. Shortly after, in a drive through when creeping from full stop to pull up slightly, the pressure was difficult to apply to the brake and after forcibly applying pressure the vehicle came to a very delayed stop, very nearly causing a collision with vehicle ahead in line. I have taken the vehicle to the Chevy dealership, where I was advised the issue qualified for extended special warranty per the manufacturer, however, I never received any notification of the potential known issue and firmly believe given the issue being a significant detriment to safety - I'd expect a more proactive safety recall as opposed the the passive break-fix approach.

- Camarillo, CA, USA

Red flashing light goes off on windshield, seat vibrates with nothing around. Brakes and pulling to right applied for no reason. Keeps doing this

- Lexington, SC, USA

After notice of recall regarding breaking issues at slow speeds, dealership updated software and stated all that is needed from the recall. Three days later breaks were faulty at slow speeds needing to push extremely hard on pedal. Called the dealership and they stated the vacuum pump is acting up and needed to be replaced. It seemed as if they knew this could happen. We didn't have any issues with the brakes until the software or module was updated. The recall is deceptive in that it called for replacement or update to module nothing about the vacuum pump. Researching the recalls it seems the vacuum pump is the issue.

- Henderson, NV, USA

The contact owns a 2016 Chevrolet Suburban. While driving approximately 5 mph, the brake pedal was depressed, but failed to operate as intended. While driving slow speeds, the brake pedal required additional effort to stop the vehicle. The contact stated that the failure was more prevalent while the vehicle was being reversed at slow speeds. While driving highway speeds, the brakes operated normally. The vehicle was taken to an independent mechanic who diagnosed that the brake fluid reservoir, brake booster, and brake master cylinder needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact was then informed that the vacuum pump needed to be replaced. The repair was still pending. The contact stated that the vehicle was repaired per NHTSA campaign number: 19V645000 (service brakes, hydraulic) at bellavia Chevrolet Buick (199 NJ-17, East rutherford, NJ 07073, (201) 355-2885); however, it caused the failure to become more evident. The manufacturer was not notified of the failures. The approximate failure mileage was 116,000.

- Lyndhurst, NJ, USA

2016 Chevrolet suburan. Consumer writes in regard to safety recall GM N192268490 and request a reimbursement for repairs made to vehicle that fell under the recall. The consumer stated the break pedal became hard to depress causing the driver to have to swerve from hitting another vehicle.

- Bushnell, FL, USA

At low speeds the ABS kicks in increasing stopping times in traffic. Dealership ran a recall that updated the system but problem has increased. Dealership says it is a known issue with the vacuum pump for the assisted brake system but wants $900 to fix it. If its a known issue why isnt GM fixing the issue. We dont spend this much on a vehicle to spend even more to fix it.

- Belleville, IL, USA

The breaking system malfunctions causing the car to not be able to break at slow speeds. They are aware of this issue but won't fix the issue unless your car is under a certain amount of miles. It happens every time I'm in a parking lot going to park, the breaks give out. In line at a drive through, the breaks give out. Its to the point I have to give myself room between me and other vehicles incase I can't stop in time. They say its an vacuum bag issue, they came out with a "fix" the fix made it worse on my car and they are refusing to pay for the real fix. This has been an ongoing issue so I put the date as beginning of the year

- Bryant, AR, USA

Brake pedal would not depress while car was in motion resulting in car failing to stop.

- Potomac, MD, USA

The contact owns a 2016 Chevrolet Suburban. The contact stated that the brake pedal was very difficult to depress and the vehicle would not immediately stop. Also, a ticking noise was present coming from the brake vacuum pump. The cause of the failure was not determined. The local dealer and manufacturer were not notified. The failure mileage was 86,000.

- Egg Harbor Township, NJ, USA

Brakes became extremely hard to press at a low speed. Had to swerve onto the shoulder while going down a hill because I wasn't able to stop. This has happened several times.

- Hampstead, NC, USA

Brake pedal became hard an ineffective at low speed while in parking lot. This has happened 3X over last year.

- Palm Harbor, FL, USA

The braking is sluggish at low speeds, my wife has had several near misses because of this. It takes excessive brake pedal pressure to stop the vehicle and has a longer stopping range. This is dangerous and should be addressed by GM and the government Agency having jurisdiction over vehicle safety.

- Glenpool, OK, USA

At low engine RPM the brakes become extremely hard to push after being depressed 1-2 times. This almost resulted in a loss of control while coming down a long grade. I checked with Chevrolet and they say there is no active recall for this vehicle.

- Onalaska, WI, USA

When coming to a stop, brakes were not stopping the vehicle. It felt like there was no pressure behind the brake pedal. The pedal would push to the floor and still not stop the vehicle. After taking it to our local Chevrolet dealership, they determined that the vacuum pump was going out and needed to be replaced.

- Elkin, NC, USA

Poor low speed breaking, specifically: After braking, subsequent attempts to brake result in failure of brakes and or complete depression of pedal and lurching haults. This occurs most frequently in traffic, city driving and stop signs/lights. Usually at lower speeds but possible and occurred at highway speed.

- Dunn, NC, USA

At idle rpms, when inching forward loss of power breaks. Also when backing up, loss of breaks. Have to push on breaks super hard to stop vehicle.

- American Fork, UT, USA