10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 13 / 0
- Average Mileage:
- 64,213 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
2007 Chevy Tahoe, dash has cracked in two places. One crack is in the left corner at the airbag (complete crack top to bottom). The second is at the left side over the steering wheel (within 1 inch being completely cracked from top to bottom). This is a defect in the materials not any incident that caused this to crack. There are hundreds of complaints and all dash cracks are basically in the same area. Very much a safety hazard especially if a crash occurred. Possibly could cause shattering of the dash pieces and cause injuries or possibly interfere with airbag deployment.
- Tobaccoville, NC, USA
Dashboard is cracked in three locations. 1st and 2nd: Over passenger side airbag from upper corners of the airbag to the air-vent panel 3rd: Approximately 8 inches along the top of the driver instrument panel to the air-vent panel. Additional separation between panels is created during temperature changes or running the heater in cold weather. Have had two dealerships tell me it is a normal, known, and reoccurring problem with the body-style but offered to replace it for over $1,000.
- Lansing, KS, USA
Cracked dash, potent hazard of plastic dash pieces becoming airborne shrapnel in the event of crash with air bags deploy. 2007 Tahoe dash had small 6 inch crack at the 2 O clock position on drivers side instrument cluster and small 1 inch crack on right side of passenger side airbag. After 25 mph head on crash air bags didn't deploy but additional cracks have appeared. Now 10 X worst. Pics will show. Dealer doesn't want to replace nor insurance company.
- Gulfport, MS, USA
Dash board is cracked in 5 places. Dash broke in half and bounces around while driving. The broken pieces are falling down into the electrical system.
- St Augustine, FL, USA
The dashboard has cracked on the passenger side above the airbag. I noticed this defect approximately 2 years ago. I keep it in the garage most of the time, out of the sun.
- Holly Springs, MS, USA
My dash has cracked in 4 places. They continue to get worse over time. It is clear the cracks occurred in narrow, weak areas. 2 cracks in front of the instrument cluster and 2 cracks in the 1" area in front of the passenger airbag. With the dash fracturing around the airbag, I'm concerned about what might happen if the airbag were to deploy.
- Russellville, AR, USA
My 2007 Chevy Tahoe developed cracks in the dashboard within the first 2 years I owned it. They started around 30,000 miles. I contacted the dealer at the time but was told that it wasn't covered under warranty since it was cosmetic damage. The cracks are much worse now and are on both the left and right sides including areas near the passenger airbag. I have never used cleaning products such as armor all and the vehicle has never been in an accident. Cracks near the passenger could cause pieces of sharp plastic to break off and strike the passenger as a result of a collision.
- Carmichael, CA, USA
My 2007 Tahoe has a nice dashboard cover over it. Upon removal one day, I noticed that the dash was severely cracked. Large, sharp, and jagged pieces completely broke off. After research I found that this is due to a defect in the dashboard. Since the dashboard has never experienced an impact, it must be due to the heat like in the many other cases. However, I live in southern California on the coast so it is not particularly hot here. In the event of an accident these sharp pieces could severely injure a person or event puncture an air bag. In the course of regular use a person could be badly injured by these sharp pieces or the jagged sharp edges of the holes in the dashboard. I have contacted GM/Chevy and they said that as of now there was nothing they could do to help me with the $1,000 repair, but they will look into it. Also, if they do help me they said it would be considered "goodwill" and in deciding whether to help me they will consider my loyalty and asked if I get my car regularly serviced at their dealerships. I cannot afford to pay the repair cost and I am afraid if I get in any accident that causes the airbags to deploy that the dashboard will further shatter into sharp pieces and puncture the airbags and/or injure my children and I. I also fear someone reaching up on the dash and injuring themselves. I have several GM cars with major defects that could be safety issues costing thousands to repair. GM's denial of these potential safety hazards is just an attempt to avoid financial responsibility. GM's negligence in dealing with safety hazards has cost loyal customers their lives recently. It is very disappointing.
- Ventura, CA, USA
While cleaning the dashboard I heard a loud noise and noticed it had cracked in two places. One over the drivers side "hump" and the other at the air bag. It now has three cracks.
- Dickson, TN, USA
The contact owns a 2007 Chevrolet Tahoe. The contact stated that the dashboard was fractured on the driver and passenger sides of the vehicle. The vehicle was taken to an independent mechanic who stated that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 75,000. Updated 11/18/15 the consumer stated according to internet research updated 1/12/2013
- San Pedro , CA, USA
The contact owns a 2007 Chevrolet Tahoe. The contact observed that the dashboard had two fractures: One on the driver side and the other on the passenger side near the air bag. The contact also stated that the door handles on the front driver and passenger doors and the rear driver side door were extremely sharp. The vehicle was taken to a dealer where it was confirmed that the dashboard was fractured and the door handles were defective and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 139,000. The VIN was unavailable.
- Andalusia, AL, USA
The contact owns a 2007 Chevrolet Tahoe. The contact stated that the dashboard was cracked above the passenger side air bag and above the speedometer. The vehicle was taken to the dealer where it was diagnosed, but the repairs required were unknown. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 111,000.
- Lanett, AL, USA
The contact owns a 2007 Chevrolet Tahoe. The contact stated that the dashboard cracked. The contact mentioned that the cracks extended from the passenger side air bag to the driver side corner. The vehicle was taken to the dealer where it was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 47,000. Updated 11/18/15
- Bethlehem, PA, USA
The contact owns a 2007 Chevrolet Tahoe. The contact stated that the dashboard cracked near the air bag area. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 75,000.
- Florissant , MO, USA
Cracks appeared on the dash around the passenger airbag and above the driver side instrument cluster.
- Canoga Park, CA, USA
The contact owns a 2007 Chevrolet Tahoe. While in park, the contact noticed that there were multiple fractures across the dashboard where the air bags were located. The vehicle was taken to a dealer where it was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 80,000.
- Jefferson , LA, USA
1. lift gate failed and hurt my arm on or about Jan 1 2014. I need repaired asap! 2. dashboard cracked above steering column and cracked by air bag passenger side. I need repaired asap. GM refused to acknowledge thousands of consumers having the same effects to their dashboard. 3. timing chain went off time and bent a cylinder which caused serious damage 9/2014 cost of damages at approximate $4500 GM refused to acknowledge deficiencies. I paid out of pocket the $4500 with no assistance. I also paid $250 for estimates at the GM dealer in kingston mass. They refused to help and give assistance on any of these 3 major safety problems after submitting the dealer bona fide report.
- Centerville, MA, USA
The contact owns a 2007 Chevrolet Tahoe. While the vehicle was parked, the contact noticed multiple cracks all over the dashboard. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.
- West Green, GA, USA
The contact owns a 2007 Chevrolet Tahoe. The contact observed the plastic ring around the ignition switch detached from the vehicle. The contact mentioned that the dashboard was fractured on the driver side of the vehicle and the horn failed. The failure recurred continuously. The vehicle was not taken to a dealer or diagnosed. The manufacturer was not made aware of the failure. The failure mileage was 115,000.
- Mount Bayou, MS, USA
- Allen, TX, USA