10.0
really awful- Crashes / Fires:
- 3 / 19
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 64,224 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Vehicle caught fire while parked in owner's garage, damaged vehicle and garage. Fire burned within left side of engine compartment.
- Seekonk, MA, USA
After only one month of purchase auto start feature does not work unless you were 3 feet away. The vehicle once sat over night would make a really loud clattering sound when you would turn on the engine. I took the car into the dealer and told them about the problems the dealer indicated that they had to reprogram the software in the Tahoe to reprogram auto start. The next morning I was called and informed that they were unable to reproduce the clattering sound and that nothing wrong was detected with the vehicle so that it was ready for pick up. Everything was O.K. for about a couple of months. Auto start wasn't working again. At my third service visit to the dealer I noticed the tires were starting to get wasted towards the inside. The vehicle only had about 5,000 miles on it at the time. When the dealer was informed he indicated that the tires needed to be rotated. After about three tire rotations I noticed the tires getting warn out pretty badly on the inside. He indicated that the problem could be that it needs a front end allingnment only after the vehicle having less than 12,000 miles. The front end alignment was done on the vehicle.to this day that the tires are wasted more on the insides than the outsides.this last month we have had a problem again with the loud clattering sound in the engine when we start the vehicle.it has gotten alot worse I took it into the dealer and they said that they were aware of the problem and that it appears to be oil build up in the air compressor that when it sits for more thatn 3 hours it apparently makes this loud sound when you start the engine. He indicated that Chevy is looking into the problem and to this day has not done anything about the problem.I was furious when they refused to do anything about a problem that Chevy well knows is a manufacturer defect.
- Buckeye, AZ, USA
Vehicle will not hold programs, I.e., automatic seat positions, read out on the message center, etc. Also, if using the radio without the engine running, battery goes completely dead in about 30 min. Dealer could find nothing wrong after three hours of inspections, even though the battery drained.
- Dugway, UT, USA
We took our vehicle to the dealer for a 3rd time now (look for my other complaint on this website on electrical problems/windshield problems) for the same problem plus a number of multiple other problems. The problem that the dealer can't seem to remedy is the windshield wipers and wiper spray keep coming on all by themselves and cannot be turned off unless you turn the vehicle off and then restart it. They've replaced the windshield wiper module but they still come on randomly. The heated seats sometimes don't work and in order to get them to work you must restart the car. The front passenger window will randomly not roll up or down from the drivers side master switch and will only start working after restarting the vehicle. When I took my car to get serviced (oil change) the mechanic noticed several leaks under the vehicle, one coming from the engine bell housing another from the rack and pinion area and the third from the power steering pump housing area. When we took it to the dealer they cleaned the engine pan (I have before pictures) and added an engine dye and they stated they found no leaks, we'll check it again after a few hundred miles. They also cleaned up the other leaks from the other areas and claimed no leaks. Our mechanic also noticed while rotating the tires that the front right rotors were deeply grooved which answers my question as to why my brakes have been squeaking. He says that with only 10,000 miles it is not normal for them to be grooved, and is definitely a defect with the calipers probably sticking. Showed the dealer and the service writer stated it was normal, that cannot be normal. So now they resurfaced the rotor and the brakes are still squeaking. After bringing my vehicle home from the dealer for repairs the car locked "itself" I did not lock it, the car keys were not even in my hands anymore they were hanging on the key rack. There are definitely some major electrical problems and mechanical problems with this vehicle.
- Rancho Cucamonga, CA, USA
The heater fan does not run when I automatically start the vehicle with my remote starter/keyfob. What good is it to start your vehicle to warm it up if the fan doesn't start up to defrost your windshield? the GM remote starter was installed and programmed by the dealer after purchase. When it was checked, the fan ran and then didn't. I got it to run only if I am 3 feet away and start the vehicle (or sitting in it) too funny, I guess at that point I may as well use the key!@
- Cape Neddick, ME, USA
The gauge cluster panel is shrouded which makes it hard to see the gauges during the late day hours or dim light days because the gauges are not illuminated. They only illuminate when the headlights turn on automatically (or if you turn them on). I think the headlight sensor is mis-programmed, because it seems to routinely activate too late, but on one occasion it activated when it was just getting dim, weird. The running lights only illuminate the front running lights, not rear tail lights, making it dangerous under dim lit conditions. Also the speedometer is not centered in the shrouded panel because they made it symmetrical with a matching tachometer (RPM) gauge. Who really cares about a tachometer on an automatic vehicle? I want to see the speed that I am traveling. Also, if you tilt the steering wheel up at one set point you cant even see the gauges depending on how tall you are.
- Cape Neddick, ME, USA
Our first incident occurred 2 weeks after we purchased our 2007 Tahoe ltz on March 17,2006 the heated seats didn't work unless we restarted the vehicle this happened twice and never again so we thought it was a fluke. Second malfunction/incident was. I started the vehicle and the windshield wipers came on by themselves and I could not shut them off until I restarted the vehicle. The third incident was the same as the second...this time I was driving on the fwy and the wipers and wiper fluid came on again, I could not shut them off until I exited the fwy and restarted the vehicle. We took it to the dealer Aug 23, 2006 and explained all the malfunctions that had occurred thus far they could not find nor duplicate the heated seat problem but they did find that the windshield wiper module needed to be replaced, so they ordered it. Forward to today Sept 8, 2006 I was again driving on the fwy when my xm radio went out completely I thought it was just a problem with the satellite so as soon as I exited the fwy I restarted the vehicle but this time all of the instrument panel, radio and onstar services were completely dead! no service at all! I called the dealer and they want me to take it in so that they can check it out yet again, and install the wiper module we were waiting on. This is just ridiculous, being that we did not pay chump change for this Tahoe for that kind of money it should be a very reliable vehicle! I am not going to be having to take a $50,000 vehicle to the shop every other month for malfunctions...what a complete inconvenience this is!! and from what I see this is definitely not the first incident of this kind. I see people are having similar computer malfunctions as well!
- Rancho Cucamonga, CA, USA
: the contact stated while driving at various speeds, the stability track control and ABS light illuminated during each incident. The radio went off suddenly and the back up camera blacked out suddenly without warning. The vehicle was taken to the dealership three times but could not duplicate the problems. Each occasion after the vehicle was restarted, the dashboard lights were no longer illuminated and all electrical units operated normally.
- North Augusta, SC, USA
When vehicle's exterior lamp control is in the "auto" position during daylight hours, most of the instrument panel gauges (speedometer, RPM, gas, battery, temperature, oil) are not illuminated and cannot be read without taking one's eyes off the road and focusing on the gauge in question, creating a safety hazard. Various features of the vehicle are specifically designed so that one does not have to remove the eyes from the road (e.g., radio controls on steering wheel); this goes completely against this objective. One can bypass this problem by switching the exterior lamp control from "auto" to the parking lamp position: This illuminates the gauges but cuts out the daytime running lamps. An improperly designed light sensor seems to be the cause of this problem. When this problem was brought to the attention of the dealer, his service people determined after checking that this was normal operation and there was no defect.
- Salt Lake City, UT, USA
- Pleasanton, CA, USA