Dashboard cracking and it is looking unsafe if airbags deploy.

- Houston, TX, USA

Contacted GM upon purchase of used vehicle in June 2016 to confirm airbag recall. GM response was that vehicle is affected but replacement parts unavailable and vehicle safe to drive. Contacted GM again in January 2018 to check on replacement parts; parts remain unavailable.

- Valrico, FL, USA

My 2011 Chevy Tahoe ltz dashboard fractured completely through the plastic adjacent to the passenger airbag and progressively rattled until it separated. It then cracked in the area in front of the steering wheel and continues to rattle and the crack is getting longer. The area of the dash between these 2 cracks rattles violently when driving on the highway and I am severely concerned about shards of the dash becoming detached in a collision and injuring me or an occupant of my car. I am also concerned that the deployment of the airbag will be compromised and may itself cause the dash to shatter and create sharp projectiles in a collision. This occurred organically over time and was not caused by a single event in time. There are thousands of other trucks with same model dash as mine that all have the same cracks in the same areas. This is an obvious defect that GM has refused to address. I have contacted GM corporate and been sent to the local dealer. I have contacted multiple local dealers that have all stated this is not an issue that GM is addressing even though they have all seen dozens of vehicles with the same issues. My vehicle is otherwise in perfect condition and I am very concerned that this defect will compromise the safety of my family and has lowered the value should I choose to sell the vehicle. I hope that the NHTSA can acknowledge what GM refuses to and force them to replace these faulty dash boards.

- Lafayette, LA, USA

Takata air bag recall, our car is on their list but they are not releasing the money to replace the air bag at this time, despite the danger it poses my family

- Indian Orchard, MA, USA

Takata recall my local dealer says Chevy has not provided the dealers with replacement parts

- Columbia, TN, USA

I just bought my used 2011 Chevy Tahoe. After I drove it home I noticed that the dashboard under the windshield keeps jumping bad due to 2 cracks. My concern is that it may cause the airbag to deploy. The dearship says I bought it as-is and I feel it is a safety issue that should have been repaired before sale.

- Pasadena, TX, USA

Cracks on dashboard one above speedometer and the other on left side of passenger airbag. I am afraid if I'm in an accident that airbag won't deploy or pieces will shatter and fly into passenger.

- Haleiwa, HI, USA

The contact owns a 2011 Chevrolet Tahoe. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (gerry lane Chevrolet, 6505 Florida blvd, baton rouge, la 70806) and was informed that the remedy was not available. The manufacturer was made aware of the issue and opened case number: 8-3856062411. No further assistance was provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- Oscar, LA, USA

Takata recall. The contact owns a 2011 Chevrolet Tahoe. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Paris, TX, USA

Takata recall. When I took it to the dealer they said the company that made the airbag filed for bankruptcy. I ask about replacing the airbag and she said they don't have any they would have to order more and they would let me know when more came in. That is the same thing they told me two years ago. I now have a airbag warning light and took it in to the dealer. She told me the same thing all over again.

- Saint Johns, FL, USA

GM dealer states they are unable to replace the defective air bag in my vehicle. Apparently, GM has filed a request with NHTSA to extend date recalls are to start. What is NHTSA's position, specifically, is GM exempt or allowed to ealay replacement action?

- Fremont, CA, USA

Takata recall. The contact owns a 2011 Chevrolet Tahoe. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Weseloh Chevrolet (5335 paseo del norte, carlsbad, ca) was contacted and confirmed that the parts were not available for the recall remedy. In addition, the contact was informed there was an issue obtaining the parts due to the bankruptcy process of takata. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Oceanside, CA, USA

Takata recall. Autonation Chevrolet will not fix my airbags. They keep telling me that the parts are not in. It's been going on between 1-2 yrs now.

- Austin, TX, USA

Takata airbags recall concerned as to why this issue is not resolved and repaired.

- Tyler, TX, USA

There is a crack in the left upper side of the dash where the passenger airbag is. This happened with around 60K miles on it.

- Lonoke, AR, USA

Takata recall. The contact owns a 2011 Chevrolet Tahoe. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called jimmy gray Chevrolet at (662) 349-8808 (181 goodman rd E, southaven, ms 38671) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

- Southaven, MS, USA

Takata recall. The contact owns a 2011 Chevrolet Tahoe. The contact received recall letter for NHTSA campaign number: 16V384000 (air bags) in July of 2016. The dealer (stonebriar Chevrolet 9950 tx-121, frisco, tx 75035 ) stated the parts were unavailable for the repair. The manufacturer was not contacted. The contact had not experienced a failure. VIN tools confirms parts not available.

- Frisco, TX, USA

My dashboard is cracked in two locations. The speaker in the dashboard has been serviced once by the dealership and is the only time the dashboard has been touched. Nothing has been done on my part to jeopardize the integrity of the dashboard. An internet search shows that this is a common problem in Tahoe's. I have received no reasonable explanation for the damage along with no reasonable fix ($1,500!!!!). I have had my vehicle serviced religiously at the dealership and at no point was I made aware that this was or could become an issue. Now they tell me to file an insurance claim!"!" date this occurred is unknown and has been estimated to best of my recollection.

- Fairfield, CT, USA

A recall was issued and nothing has been done to correct our airbags yet. Are these recalled airbags safe?

- San Jose, CA, USA

Takata recall. The contact owns a 2011 Chevrolet Tahoe. The contact received notification of NHTSA campaign number: 16V362000 (air bags); however, the parts to do the repair were unvailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recal repair. The contacted called the dealer (dennis dillon smc sales, 2777 S orchard St, boise, id 83705 (208) 336-6000) confirmed that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Boise, ID, USA