When applied te brake pedal some time feels hard and the pedal goes to the floor ( that is in low RPM when I'm going to park the vehicle) also when I'm going to parking in reverse feels more noise and won't stop totally even with the brake pedal all the way to the floor. Thank you.

- Midvale, UT, USA

The contact owns a 2015 Chevrolet Tahoe. The contact stated the vehicle was taken to hamilton Chevrolet located at (5800 E 14 mile rd, Warren, mi 48092) to receive the remedy for NHTSA campaign number: 19V645000(service brakes, hydraulic) however, after the vehicle was repaired the contact experienced the failure. The contact stated that the vehicle required an extended braking distance when the brake pedal was depressed to stop the vehicle. The vehicle was taken to an independent mechanic, the contact was informed that the vacuum pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 176,000.

- Caldonia, MI, USA

Vehicle randomly brake occasionally while driving. Stabil trac error.

- Arivaca, AZ, USA

I 2019 around March to may I took my car to the Chevrolet place in claxton, ga due to my brakes not working properly and showing "brake assist" message. They had my car in their shop five times for this matter. First three times they couldn't find anything, fourth time they replaced the wrong part and cost me almost $500. Fifth time they replaced in under the recall that was out then. Now, Feb 2020 my car has brake issues again. This time my car is showing "stabilitrak" and "brake assist". they are wanting to repair a hub, a module and struts and saying that this is also due to a "side detection system". my struts were related last year before the previous brake repair. I have done my research online and seen that many vehicles from many year makes have had these issues with their vehicle and GM is avoiding the issue. I have two small children that ride in this car and one was in the car with me when my brakes didn't work properly this past issue. My car was now been in the shop for brake issues 6 times and this side detection issue I think needs tone looked into further being so many customers are having issues with this.

- Statesboro, GA, USA

The contact called on behalf of her son who was the vehicle owner/driver of a 2015 Chevrolet Tahoe. While driving at approximately 45-50 mph, the vehicle crashed into a tree. The contact was concerned that the collison may have been related to existing recalls on the vehicle. The driver was fatally injured. The contact was the mother of the driver. The contact stated that while her son was driving between 45-50 mph, he lost control of the vehicle, jumping a curb, and crashed into a tree. During the crash the air bags did deploy but the driver was not wearing a seat belt. The driver was fatally injured during the crash and sustained two broken legs. The contact stated that based on the police and ems reports received, the middle console had been ripped off by the driver during the incident in an attempt to brace himself for the collision. The report also mentioned that no tire skid marks were present at the scene. The vehicle was destroyed and towed from the scene. The contact stated that the event data recorder (edr) was destroyed. As a result, the cause of the failure was not diagnosed. The contact discovered that the VIN was later included in nhsta campaign numbers: 18V586000 (steering) and 19V645000 (service brakes, hydraulic). The manufacturer was notified of the incident. The failure mileage was 50,000.

- Jupiter, FL, USA

While the vehicle is in motion, and the interior dome lights are off, I press the brake pedal, and the dome lights flicker very intensely for a half-second. This flickering also happens when the left turn signal is activated. It is a very bright flicker and could cause an accident due to momentary distraction or light-blinding.

- Surprise, AZ, USA

Since purchasing my vehicle in 2016 I have had multiple issues. I have always noticed a drip of oil in my garage that wasn't consistent and when telling my dealership about it they stated they would look into it and found nothing. I was driving down the road and the side door black fascia flew off, the dealership replaced 3 stating it was still under the 34K warranty. I had requested they replace/secure the 4th and was told it was fine and didn't need replacing. I returned for an oil change about 6 months later and reported the one that was not replaced is now loose and was told by the dealership I was out of my warranty period and would be charged an hour labor as well as parts, costing roughly $120. I then had my ac go out in summer of 2019 and had that replaced supposedly a recall. When I took my car to the dealership for an oil change in fall 2019 I mentioned my car was not stopping properly while braking and they informed me there was a current recall that would fix the issue and that was performed. I was still noticing the braking issues. In Nov.2019 I started to experience misfiring with the transmission and not shifting correctly. I made an appointment with the dealership and on the way to the dealership it worsened and I had to get it towed. I was informed I would not get a loaner car as all of theirs were out to people with parts required without an eta from GM. I was called 4 days later as I had not heard back and was told my car needed a replacement transmission as well as a new vacuum pump as this had failed and is the reason for the hard braking. The transmission was replaced and I was told to pick up my vehicle because the vacuum pump is on back-order without an eta and "I still have my ABS that will assist with stopping".

- Tacoma, WA, USA

October 8, 2019 was taking off in traffic after stopping at a red light, approximately 5-10 mph. The traffic stopped, attempted to apply the brakes and pedal felt hard. Rear end collision occurred with the car in front of me causing rear damage to that vehicle and front damage to my vehicle. Approximately 2 months later was pulling into a parking spot at a low speed and could not stop the vehicle, felt like the brake pedal was stuck to the floor. Pulled the emergency brake and was able to get stopped without a collision. Took vehicle into dealer on January 10th. They reprogrammed the hydraulic brake boost but said the pedal was still hard and they would need to replace the mechanical vacuum output. The part is on backorder but they would not release the vehicle back to me because of safety risks yet I've been driving around for months with same problem. All recalls reviewed are suggestive if you experience this problem not a mandatory repair. Why wait until someone has a crash like I did?? once researched this has been a known issue for months with 3 associated recalls. This is a huge safety issue, needs to be mandatory remedied. My vehicle damage was set to be repaired next week but now it has to be cancelled because I do not have the vehicle in possession.

- Louisville, KY, USA

Attempting to back down a hill a slow speed lost all brakes slid of hill rolled 4 times. Concussion, loss of eyesight in right eye.

- Missoula, MT, USA

2015 Chevrolet Tahoe. Consumer writes seeking reimbursement for repairs made that are associated with GM safety recall.

- Tallulah, LA, USA

Has a problem in the suspension when you drive it jumps like an old truck. Recently replaced the front shock absorbers that we're covered by the warranty, but the problem still continues and it also feels too loose on the brakes. Another problem, recently went out to a store and when I reversed and I wanted to stop because a vehicle was coming, the brake pedal became hard as a stone and does not stop the vehicle no matter if you brake with all your strength the pedal becomes very hard and, now the problem is very constant.

- Romeoville, IL, USA

I drive going back to Virginia beach va, from New York, when I park to my drive way, no brake at all the break pedal don't work

- Virginia Beach, VA, USA

2015 Chevrolet Tahoe. Consumer writes in regards to braking problems. The consumer requested to be reimbursed for the recall repair.

- Munsonville, NH, USA

The braking system failed while driving; I was approaching a traffic light and slowing down and at about 15-20 mph and slowing the brake pedal went straight to the floor. The vehicle was no longer slowing down so I pumped the brakes to try and regain some kind of braking and the ABS system tried to kick in but was only partially affective and slowed the vehicle down enough to come to a stop after I crossed the intersection and ran over a curb.

- Happy Valley, OR, USA

The contact owns a 2015 Chevrolet. While driving 5 mph, the service brake assist warning indicator illuminated and the brakes failed to engage. The contact had to apply the emergency brake to stop the vehicle. The vehicle was taken to mac haik Chevrolet (11711 katy fwy, houston, tx 77079, (281) 497-6600) where it was diagnosed that the vacuum pump failed and needed to be replaced. The vehicle was not repaired because the parts were not available. The failure recurred multiple times. The contact referenced NHTSA campaign number: 19V645000 (service brakes, hydraulic). The manufacturer was made aware of the failure and provided case number: 9-5634885741. The manufacturer stated that someone would call back; however, the contact had not heard from anyone. The failure mileage was approximately 150,200.

- Katy, TX, USA

Brake pedal gets hard at low speed when going from traffic light to traffic light or even in traffic

- Bronx, NY, USA

The contact owns a 2015 Chevrolet Tahoe. The contact received a recall notice for NHTSA campaign numbers: 19V761000 (electronic stability control, service brakes, hydraulic, service brakes) and 19V645000 (service brakes, hydraulic). While pulling into a driveway, the brake pedal was depressed, but the vehicle did not stop. The failure recurred while at a stop sign, which caused the contact to drive through the stop sign. There were no crashes reported. The vehicle was taken to team one Chevrolet Buick GMC (888-518-1576, located at 12899 garrett hwy, oakland, md 21550) where it was stated that the vehicle was not included in a recall due to the high mileage. The manufacturer was made aware of the failure and sided with the dealer. The vehicle was not repaired. The failure mileage was approximately 85,000. VIN tool confirms parts not available for 19V761000 (electronic stability control, service brakes, hydraulic, service brakes) and parts distribution disconnect for 19V645000 (service brakes, hydraulic).

- Markleysburg, PA, USA

We took this vehicle to the dealer yesterday for the recent brake system recall. We have been having problems with brakes for awhile but just hadn't taken it in. And then we heard about the recall so we took it in because it sounded like the same issue we had been experiencing. I can say that their 'fix' of reprogramming the software did not solve the problem. When moving slow or going from froward to reverse when parking, the brake pedal becomes very difficult to push. I have to put all my weight on the pedal to make the vehicle stop. There is no give either way. Hard as a rock. This happens all the time.

- Earleville, MD, USA

Recalled issued by dealer in September 2019. I received the notice on 10/21/2019. Recall # N192268490. I had the vehicle repaired on 9/13/2019 by a 3rd party. I called the dealer about reimbursement since I repaired the vehicle before I was aware of the recall. I was informed that since I had the repair work done by a 3rd party and not a certified Chevrolet dealership I would not be reimbursed. Is there any other recourse for reimbursement or partial reimbursement for my out of pocket expense?

- Beaufort, SC, USA

My brakes failed in heavy highway traffic when trying to merge over. The vehicle was stopped then coasting and brakes would not work. Got towed to dealer for GM recall N192268490. Recall was performed. Brakes failed 45 miles later when slowly backing into driveway. The faulty program that has been recalled is known to damage the vacuum pump yet Chevrolet has only recalled the program and not the vacuum pump. I filed a case with Chevrolet Monday 10/14/19 and was told I would receive a call in 1 to 2 business days. I have not received a call back. I spoke with someone today who said the senior service advisor is scheduled to call me at 9pm Friday 9/18/19. My grandson and I waited over 3 hours for our onstar tow and he is absolutely devastated by the fear he experienced.

- Churchton, MD, USA