10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
30,527 miles

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« Read the previous 20 complaints

problem #25

Jul 132017

Tahoe

  • miles
There is a known problem with the A/C condenser in the Chevrolet Tahoe 2015. The ac will just stop working and blow hot air. They have had this problem with a leaking condenser for quite some time but have not issued a recall. The wait to get the part is 8-12 weeks which makes the cars unusable in the summer months. The cost for repair is $1200. They know this is a problem yet they continue to sell their used Tahoe with these faulty condensers. I believe is this is fraudulent. I am still waiting to get mine fixed. They redesigned the part to fix the problem but the backlog is so long and they are using them to manufacturer their new cars versus servicing their existing client base. If you google it, you will find crazy stories of people trying to get this problem fixed for months and dealing with no ac in states with high temperatures such as Texas and Nevada. I believe they use these in their 2015 Silverado and 2015 Suburban. Calls to corporate Chevy did nothing to help. He just told me he handles these calls all day long for ac issues. I would happily join a class action law suit to push them to do the right thing.

- Carlsbad, CA, USA

problem #24

Jul 032017

Tahoe

  • 27,330 miles
My A/C condenser stopped working on 07/03/2017. I took my truck in to the dealer where I leased the truck, auto nation of pembroke pines, fl. I was promised the part will be in 3-7 days, it is now 3 weeks, I have spoken to upper level management and I called the manufacture GM. I must say, customer service has been pissed poor. I never received a call from senior management at GM. I was told by my senior advisor at the dealer that the condenser was shipped but it is only available to law enforcement officers. This is a truck I only had for two years. I just found out the 2015 Tahoe is the worse model year with complaints. I am very disappointed with GM.

- Miramar, FL, USA

problem #23

Jun 122017

Tahoe

  • 111,000 miles
2015 Chevy Tahoe ltz: Condenser and compressor went out stopping any cool or cold air flow in middle of a June. Must order parts directly from GMC. Parts estimate $3,500+ labor estimate $780. What's wrong with this picture? it's a leased vehicle. Chevrolet won't cover. Same 2015 Chevy Tahoe- at 111K, 4,5, and 6 gear failed. Transmission failed going up hill with my 2 year old in the vehicle! Chevy only covered a portion leaving me a $2K bill in April 2017. June 2016- I had taken my Tahoe (leased) only to one dealership when needing any maintenance. My records show I started complaining about sunroof bellows at 20K miles and the appliqus on both driver and passenger side doors. June @68K miles I had to replace sunroof, dvd player, bellows, and internal wiring. Also, drivers side strut. I spent over 2K on my Tahoe, only to notice the dvd player is not working.... again.

- Warsaw, OH, USA

problem #22

Jun 082017

Tahoe

  • miles
Re:ac condenser. Im waiting now 5 weeks and still no part due to a national back order of this faulty condenser. Ac stopped working on a road trip with my kids and dog last month and I need to get home. It's unsafe to drive in 120 degree weather. The dealer told me a few weeks ago 50K people were waiting for a replacement. The specific part is faulty and GM needs to be held accountable.

- San Clemente, CA, USA

problem #21

Apr 082017

Tahoe

  • miles
In start of summer 2015 at ac quit working put freon now in hot days it takes 15 to 20 min before it blows cold air

- Mt Pleasant, WI, USA

problem #20

May 142017

Tahoe

  • 38,000 miles
A/C condenser failed on a 2 year old Chevrolet Tahoe. Part is on national backorder as so many people are having the issue. I was told 1-2 weeks for them to get the part but it has now been 2 months with no eta available. Heat index has now reached 105-110 multiple days in houston and is dangerous to drive the vehicle with no A/C in this condition. Chevrolet customer care has been contacted multiple times and will not provide rental car, compensation, or any solution to the issue and stated that I am not the only one with the problem.

- Houston, TX, USA

problem #19

May 152017

Tahoe

  • 60,000 miles
Ac went out in mid-May. Dealership states it's a condenser issue. National back order because so many have had same issues. Bad weld on part and oem is now out of business. Been waiting for almost 2 months for part to come in. Vehicle out of warranty, GM recognizes issue with part but will not issue recall. I drive a ton for work (in a suit) and have my 3 year old son riding at all other times. GM will not offer courtesy vehicle and wants to stick me with $1200 bill. They know there's a problem and will do nothing about it.

- Zion Crossroads, VA, USA

problem #18

Jun 062017

Tahoe

  • 46,270 miles
Ac condenser has a hole in it....stopped blowing cool air when I went out to lunch..no warning that anything was wrong.....no condensers to be had by dealership and our regular mechanic can't get one either because GM is purchasing all of them as fast as they are put on the shelf. Back order problem and a nation wide known issue by GM.....and we were told it was not a recall or a warranty covered item. Not cool......we live in Texas.....90 plus degress right now. Part can be welded but don't know if that fix will last....this should have been a recall issue if a nation wide problem and known problem.

- Spring, TX, USA

problem #17

Mar 132017

Tahoe

  • miles
Our Tahoe automatic liftgate stopped working. Took it to dealership and had it checked. Their records showed there had been a recall and that they had already repaired the strut. They did a diagnostic and said it wasn't the strut/ actuator. He said it was the module and that it needed replaced with an estimate of $750. We ordered the module and put it in and it didn't fix it. After replacing that the technician said it was the motor/lock not showing any power, so we ordered that and it didn't fix the problem either. Last we replaced the strut/actuator and it fixed the problem. The dealer won't admit any wrongdoing but we don't feel that a recalled problem should have cost us anything.

- Kamas, UT, USA

problem #16

May 302017

Tahoe

  • 56,000 miles
A/C condenser. The A/C in my 2015 Chevy Tahoe has gone out twice is the past two-and-A-half weeks. The first time they found that the freon was gone. They checked and could not locate any leaks. The recharged the system and replaced freon, adding dye to the system to identify future leaks. Two-and-A-half weeks later, my freon was completely gone again and the dye revealed that the leak was due to a faulty A/C condenser. The internet is full of thousands of complaints regarding this same issue on this same year, make and model of vehicle, but GM\Chevrolet refuses to issue a recall to rectify the problem. The part is on a nationwide backorder, and even my local Chevy dealership cannot get the part. They can't even give me an estimate on when the part will be available. Others are reporting wait times in excess of 60 days to secure a replacement A/C condenser. I cannot drive my vehicle until my A/C functions, given the extreme high temperatures in my area. When so many people are having this problem that you can't even get a part to fix it, this seems like an issue widespread enough to justify a manufacturer recall. My dealer has looked for oem, after-market, used, and rebuilt A/C condensers nationwide, and can't locate a single one to repair my vehicle. Others online are reporting the same. Force Chevy to issue a recall and fix this situation!

- Hanford, CA, USA

problem #15

May 172017

Tahoe

  • miles
I was informed that the air condenser is a faulty part and is not working on my vehicle. Also, GM has knowledge of this issue, for it is a known issue with Chevrolet Tahoe. The part to fix this problem is on back order, and there are no parts in production, for they have not come up with a remedy to replace the faulty part. Therefore, I do not have air conditioning within my vehicle. Thus, causing a safety issue, for it is 90 degrees where I live, and I have infant twins that are transported with my vehicle.

- Cleveland, OH, USA

problem #14

May 212017

Tahoe

  • 75,000 miles
I own a 2015 Tahoe and live in the pacific nw (ac used three months out the year, maybe). Eight months ago (end of last year warm season) the ac stopped working, of course it is out of warranty paid over $850 at local Chevy dealer to put in new condenser. Go to use ac for first time this season and it stops working, same thing. Take it to same dealer and I am told that now the compressor is leaking at a tune of $960!! this is absolutely craziness, the ac is a new vehicle should not be going bad. No accidents or any reason this is happening. I bought Chevy believing I was buying quality. I have kids in sports and drive a lot so it is important to be safe and comfortable. I am a single mom and I have never had trouble like this with a new car. Checking with three different dealers/automotive ac repair companies I was told by all three that this should not be occurring in my very new and expensive vehicle and that it is likely the condenser was not bad in the first place and was the compressor all along and once refilled with freon it worked for a bit but now leaked out again and I am asked to pay the labor all over again. Very very unhappy customer and feeling like Chevy is not a good product, never any issues like this with Honda or Toyota I have owned- normal stuff and if accident or mechanical stuff, brakes, yes all that happens, but ac in a newer vehicle-2 xs in less than 1 year, no! #takenforaridebychevy #faultyproduct #chevydisspointing

- Bellingham, WA, USA

problem #13

Mar 222017

Tahoe

  • 68,000 miles
Purchased 2015 Chevy Tahoe ltz new, 3 years ago. Air conditioning not working and told it needs a condenser. Part is on back order with no delivery date available due to the high number of 2015 Tahoe that are waiting for this part. Went online to see if anyone else is having this problem with the same make/model/year and the number is astonishing. This was a brand new model and first year offered from Chevy so there is obviously a manufacturing issue. Car warranty is expired and was told part would be over $2000!

- St Davids, PA, USA

problem #12

May 182017

Tahoe

  • 38,000 miles
Air conditioner has been messing up for a long time now. I bought it new and it's been a recurring issue. It finally stopped working completely. Of course I'm right past my warranty. It's been in the shop for five days now. They called today and said it's fixed. We got in and boom, still not working.

- Tunnel Hill, GA, USA

problem #11

May 112017

Tahoe

  • miles
Please see attachment

- Rosenberg, TX, USA

problem #10

Apr 112017

Tahoe

  • 39,850 miles
The ac condenser has a leak and there is no option for a replacement condenser as they are on national backorder with no eta and could take up to 120 days to get a replacement part. So GM expects my family of 5 which includes 3 kids under the age of 8 to drive a vehicle for an entire summer in South Carolina with no ac.

- Simpsonville, SC, USA

problem #9

May 092016

Tahoe

  • 90,000 miles
The dashboard on our 2015 Chevrolet Tahoe lt has large cracks extending from the middle of the dash to the instrument panel.

- Matthews, NC, USA

problem #8

Aug 012016

Tahoe 8-cyl

  • miles
My Tahoe just started to have a vibration issues at speeds for 60 to 75mph the whole cabin shakes and also a wind noise coming from the roof at speeds at 80 mph or higher my mileage is 21000 I get headaches when driving my Chevy Tahoe.

- Lynwood, CA, USA

problem #7

Nov 072016

Tahoe

  • 28,500 miles
I purchased my vehicle used on Oct 14 2016. I drove it for about 3 weeks in local traffic with speeds 60mph and below with no issues. I then went on a road trip on Nov 7 2016 where I used major interstates that required speeds between 70-75 mph. As soon as I hit the major interstates I noticed something was not right. When the vehicle was set to cruise between 70-75mph and the vehicle reduced from V8 mode to V4 mode the interior of the vehicle began to vigorously shake. The handling and wheel to pavement contact felt stable so I continued my 600 mile trip. At times the shaking conditions made me feel dizzy and somewhat nauseous. I immediately upon arrival at my destination scheduled an appointment at a certified Chevy dealer and was seen Nov 14 2016. They test drove the vehicle for about 22 miles and were able to duplicate my problem, however through troubleshooting and inspection could not find anything wrong. I called the number in the warranty manual and started a claim and their resolution was the vehicle was operating as designed, but the GM advisor did say there was a known issue? however they could not tell me why the design made the vehicle do this. To me it sounds like it is a flaw in the design and GM does not know why yet. Through further research I found multiple post and discussions with the same complaint as well as a fox news report where GM spokesman tom wilkinson stated GM knows there is a problem and GM would work with customers case by case to resolve the problem. In my case the resolution was to tell me thats what it was designed to shake. I certainly dont believe what they are telling me. After serving this country in two different combat zones to protect our freedoms its disappointing to know that GM wont stand behind their product as I have stood at the front for this country.L can provide video and dealer service documents upon request.

- Damascus, OH, USA

problem #6

Nov 172016

Tahoe

  • 55,000 miles
The sunroof exploded for no known reason. No impact of anything.

- Indianapolis, IN, USA

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