The contact owns a 2016 Chevrolet Tahoe. The contact received notification of NHTSA campaign number: 19V761000 (electronic stability control, service brakes, hydraulic, service brakes). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to Chevrolet of lowell (831 rogers St, lowell, MA 01852, (978) 458-2526), but was not repaired. The manufacturer was contacted and did not assist. The contact had not experienced a failure.

- Waldoboro, ME, USA

Hello my Tahoe was in a Chevrolet dealer on October 25 because of a brake recall, the truck was 'fixed' that same day. The only thing is that my truck won't start anymore since then. I had my truck parked in a garage since the day we got home from the dealer and today 11/13/19 when I get to turn it on it just won't start. Also my husband had a car accident due to the brakes not working in April of this year before we knew the truck was on recall. He was in a city street and he tried to brake because the car in front of his was making a stop the brakes just didn't work, he tried to avoid the car by turning to his left but the front side our truck hit the back of the car. I have all the information of the insurance when the accident happened. Thank you hope to hear from you soon.

- San Elizario, TX, USA

The contact owns a 2016 Chevrolet Tahoe. The contact received notification of NHTSA campaign number: 19V761000 (electronic stability control, service brakes, hydraulic, service brakes). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The vehicle was currently at ray Chevrolet (39 N us-12, fox lake, il 60020, (847) 587-3300) where the contact was informed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Ingleside, IL, USA

The contact owns a 2016 Chevrolet Tahoe. While driving approximately 25 mph, the vehicle did not immediately stop when the brake pedal was depressed and crashed into another vehicle. There were no injuries and a police report was filed. The cause of the failure was not determined. The manufacturer was not notified. The vehicle was towed and serviced at hendrix Chevrolet (1500 savannah hwy, charleston, SC) for the brake failure. The failure mileage was 58,000.

- Charleston, SC, USA

At low speed (gridlock traffic), brake pedal became very difficult to press and would not fully stop the vehicle

- Norco, CA, USA

After vehicle has been parked, when put in reverse trying to back out of a parking space the brakes do not activate and barely can get the vehicle stopped.. it has happened multiple times. Feel like I can't get the vehicle stopped even pressing or pumping the beakes!! it's a matter of time before I hit something. Very scary! when I shift it into drive to go forward they work just fine.

- Edmond, OK, USA

Brake pedal became extremely hard to push first instance was slowing to make a right hand turn after nearly crashing got vehicle stopped after sitting for a while brakes returned to normal operation. Second instance backing into parking space petel went to floor no brakes then petal came up and was extremely hard to press down hitting another vehicle in the process. After a period of time brakes went back to normal operation.

- Corbin, KY, USA

Truck mileage is 48K. Drove about 8 miles to restaurant for dinner and all was normal. Came out of restaurant and started truck in parking garage and steering wheel wouldn't budge without great effort and then only in half inch increments. Took a cab home and and had truck towed to sport Chevrolet for service. Brakes required replacement of the vacuum pump under warranty. The steering rack had to be replaced for $2880 not under warranty. Issue is sudden total steering rack failure with no graceful degradation. If it had happen at highway speed I wouldn't be here to report the failure.

- Silver Spring, MD, USA

Brakes felt like they were slipping and the vehicle would continue to roll for a minimum of 5 feet. "service brake assist" message was shown and the brake module was replaced. Vehicle was in motion 24 hours after replacing module on a major highway and "service brake assist" appeared on the dash. Brake pedal was hard and braking system was completely inoperable.

- Denison, TX, USA

At slow speeds brake hits the bottom and vehicle doesn't stop. Dealer admits brake vacuum failure.

- Granville, OH, USA

Lost power to brakes - difficulty stopping at low speeds - nearly hit car in front of me - car felt like it would not stop

- Wilton, CT, USA

Hi im writing again to report on 2016 Chevy Tahoe vacumm asst failure / defective parts the Tahoe had at the time of the crash 40,475! I had just picked up my vehicle from service at jack schmitt Chevrolet for unrelated issue I was 2 miles from the dealership heading southbound on green mount rd. Approaching a stop light I was slowing down coming up to the light when spider fell between my legs so I attempted to kill it at the same time the collision alert activated and I immediately hit the brakes but the pedal was hard and the SUV was not stopping like I thought it should so I started making evasive action to avoid rear ending the car at the light. I pulled the steering wheel all the way to the right but the SUV kept moving not slowing as it should have and hit rear passenger side back oh the car in front of me causing nominal damage to both vehicles about 12,000 for the Tahoe which I got repaired so I chalk it up as my fault but I kept noticing the SUV on several occasions seemed like it was still moving when it should stopped. Months passed and I was looking up possible causes and on a web site a complaint made by somebody who's Tahoe was doing the same thing that's when I filed a claim with Chevy/GM somewhere around June 20 2018 and spoke monique hill who took my report and months later denied my claim and in the same letter said get your vacum asst serviced and I thought that was strange! anyway I did get it serviced at jack schmitt Chevy in ofallon il 6186252800 and was told the vacuum assist was defective and they had to order the parts to repair also they had to give me a car rental because the 2016 Chevy Tahoe was unsafe for the road and that would be held liable if they let me take it and I'm pissed at that point all this time I could have been killed! I was hurt and hurt for about a year sure back and neck and they just denied denied denied! please help

- Granite City, IL, USA

Brake failure/ hard brake required to stop vehicle. Vacuum pump failed.

- San Antonio, FL, USA

Experienced spongy/soft pedal and increased stopping distance. Took vehicle to dealer thinking it needed new brakes and was told it needed a new vacuum pump, booster and master cylinder at a cost of $1,400. I was told that this was a known issue with several GM models but the vehicle was 2,500 miles/10 days out of warranty at the time.

- Ortonville, MI, USA

At very low speeds, brakes do not work. Backing out of drive, pulling into garage, waiting in traffic on a hill. Push down on breaks and nothing stops. Works fine when at normal speeds. Dealership could not create issue at their site. Has happened 10+ times at home and in parking lots and in traffic jams. Began noticing around 40000 miles. Vehicle at 49000 miles now.

- Loveland, OH, USA

The contact owns a 2016 Chevrolet Tahoe. The contact stated that the brakes did not work while driving at slow speeds. Obx Chevrolet Buick (6166 N C croatan hwy, kitty hawk, nc 27949, (252) 429-5552) diagnosed that the brake boosters failed. The manufacturer stated that the vehicle was not included in a recall. The failure mileage was 20,000.

- Kitty Hawk, NC, USA

Breaks failed on two separate occasions approximately 3 weeks apart while attempting to stop coming into the garage. Breaks worked fine pulling into the driveway.

- Truckee, CA, USA

I was driving a 2016 Chevy Tahoe on a residential street. My car lost all control of steering and brakes. While driving the car veered to the right and hit a car, continued on hitting 2 more parked cars, drove thru someone's large hedges, and was seconds away from driving into someone's house but was stopped when I hit the 2 parked cars in the driveway. My airbag also did not deploy. Two cars involved were totaled. Again, I had no control over the steering or the brakes. Thank god I'm alive and I didn't kill anyone.

- Canyon Country, CA, USA

When driving at slow speeds as in a parking lot the brakes fail to stop truck. This happened three times with in a 30 minute time period.

- Leicester, NC, USA

The contact owns a 2016 Chevrolet Tahoe. While driving at low speeds, the brake pedal was depressed, but failed to operate as intended. The vehicle was taken to heinrich Chevrolet (located at 5775 S transit rd, lockport, NY 14094, (716)-514-4134) where it was diagnosed that there was an internal opening in the vacuum pump, which caused the failure while braking. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 57,361.

- Lockport, NY, USA