10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 6,606 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
After turning off a major highway (65 mph) onto a side road after driving for approximately eight hours, the transmission shifted into N...on its own. The engine continued to run but the vehicle would not move. We could not shift into P, R or D. When attempting to shift into P, R or D, an error message appeared on the dashboard that said "Conditions not right for shifting." We turned the vehicle off and then back on and the error cleared. The vehicle continued to drive "normally" for another two hours and the end of the journey. Had this happened in the middle of heavy traffic, a deadly accident could have occurred. Mileage on vehicle is 4,900. Date: 13 July 2021 at 1800 hours. Dealer has been notified but has taken no action to date. There were no warning signs or messages prior to the incident. I'm guessing it is a sensor or software problem related to the engine/transmission. There is a paragraph in the Owner's Manual that states: "Under certain conditions, propulsion will be disabled. Try restarting after the ignition has been off for two minutes." It offers no other explanation as to what "under certain conditions" means.
- Bellevue, NE, USA
May 6, on vacation, sudden engine failure, valve lifter and lifter rod. GM told dealer only to replace lifters on one side, Cyl 5 was problem. May 24 car ready, pickup and 68 miles later same problem while on I95 in SC. Did not trust engine and drove in right lane. GM played Russian roulette with our safety and that of other people on road. Sudden engine failure can result quickly in accidents with possible casualties at highway speeds. After pulling of I95, called GM Road assistance. Towed to dealer. They were of no help. Family member from CHS, SC send trailer to bring us all the way home in New Smyrna Beach Fl. While on phone with GM Road assistance we idled the engine to keep cell phone charged. Suddenly engine stopped and on restart heavy smoke came from tail pipe. May 25 car delivered to dealer in NSB where we bought car. May 27 they informed us same lifter/rod problem occurred on other side. Look at Chevroletforum.com and you will see 2021 6.2 engine having these problems within 8000 miles. Have been in contact with GM customer Assistance Center since May 14. We do no longer trust this engine. GM already decided to redesign the lifters as they are aware of the problem. NO recall has been issued yet. Consider this a serious highway safety issue. Do not consider the car a lemon, but yes the engine sure is.
- New Smyrna Beach, FL, USA
My wife was driving our new Tahoe (5,101 miles) down a neighborhood street, stopped at a stop sign and hit gas to proceed into a turn and engine completely turned off. She was able to glide to a stop in front of a house, but is terrified what may have happened if she was traveling far from home or on the interstate at high speed with the same occurring. Car would not turn over/start after stopping and had to be towed to dealership. Occurred on a neighborhood street (ashleigh road in fairfax, va)
- Fairfax, VA, USA
Brand new 2021 Tahoe 1367 miles catastrophically lost power without notice while in a busy intersection with mother and son. Onstar emergency services did not work. Unable to place car in neutral to move out of busy intersection. Police called, vehicle towed. Could not start, jumping not successful. Towed to dealer (hendricks Chevy 12050 w broad street richmond va 23233). Chevy certified mechanic stated cable from battery to alternator had burned/melted/fried, car lost power, no warning. Wanted to simply "replace cable" and "get me back driving." Fearful of major/larger electrical issue causing fire/electrical failure.
- Henrico, VA, USA
- Camas, WA, USA