10.0
really awful- Crashes / Fires:
- 1 / 2
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 2,285 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the vehicle idled and loss power. The contact detected a smoke odor and smoke came inside the vehicle from the rear seats. The service ESC, traction control, forward collision, and engine warning lights were illuminated. The vehicle was towed to lindsay Chevrolet (15605 jefferson davis hwy, woodbridge, va 22191) and diagnosed that the sensors were faulty and had the engine coil replacement. The contact received the vehicle back from the dealer and was driving in the dealer's lot when the failure recurred. The dealer informed the contact after diagnosis that the modular system needed replacing. The vehicle was still at the dealer and not yet repaired. The manufacturer was made aware of the failure and informed the contact that they would contact the dealer to see what the diagnostic was and what was repaired. The failure mileage was 2,502.
- Clinton, MD, USA
Vehicle will not start. Only 6900 miles. Battery fine, lights and radio work, windows and tailgate work. Car turns over, but just won't start. Read manual, did everything suggested. Clearly an electronic error. And, because vehicle could not be started, it could not be put in neutral. Tow driver had to drag car across pavement on flatbed. Could not be good for brakes or anything else down below. When arrived at dealership, could not get Tahoe off flatbed. Winch only pulls up onto flatbed, does not push backwards. Oiled the flatbed and shook the entire tow truck body to try to get it to slide down. No idea why this happened. But a couple of months ago same thing happened to a friend's GMC version. Clearly electronic failure in band-new car.
- Novelty, OH, USA
Brand new 2021 Tahoe 1367 miles catastrophically lost power without notice while in a busy intersection with mother and son. Onstar emergency services did not work. Unable to place car in neutral to move out of busy intersection. Police called, vehicle towed. Could not start, jumping not successful. Towed to dealer (hendricks Chevy 12050 w broad street richmond va 23233). Chevy certified mechanic stated cable from battery to alternator had burned/melted/fried, car lost power, no warning. Wanted to simply "replace cable" and "get me back driving." Fearful of major/larger electrical issue causing fire/electrical failure.
- Henrico, VA, USA
Brand new vehicle bought two weeks ago. I am getting a service safety restraint system message intermittently.
- Trinity, AL, USA
- Land O Lakes, FL, USA