10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
3 / 0
Average Mileage:
2,285 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #5

Jun 132021

Tahoe

  • miles
We have owned this 2021 Chevrolet Tahoe for a little less than a year. Since acquiring this vehicle, there have been multiple safety recalls and we have had to get the vehicle serviced 3 times due to electrical issues. Now for the major safety issue, was out of town waiting at a red light in a turning lane. As we were waiting, the Tahoe spontaneously turned off. All of the indicator lights on the dashboard were illuminated and my husband tried to restart the car but the engine just kept turning and the car would not start. We put the hazard lights on and wanted to get the vehicle out of the road where there was active traffic. However, the vehicle was unable to be shifted to neutral so we were stuck and also important to note the hazard lights were not working. We towed to the nearest dealership and tow driver had to apply WD40 on the ramp to get the truck off since it wouldn't shift to neutral. At the same time, my husband received an email from OnStar "An issue with the Engine and Transmission System in your 2021 Chevrolet Tahoe has been detected." Now being told by dealership this was caused by a fuel pump module cut off, causing the car to go into "limp mode" so who knows what is true. I do not feel safe driving this car nor having my kids in it. This would be a very different conversation if this happened on a highway. This vehicle should be recalled because someone gets killed.

- Land O Lakes, FL, USA

problem #4

Apr 122021

Tahoe

  • 2,502 miles
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the vehicle idled and loss power. The contact detected a smoke odor and smoke came inside the vehicle from the rear seats. The service ESC, traction control, forward collision, and engine warning lights were illuminated. The vehicle was towed to lindsay Chevrolet (15605 jefferson davis hwy, woodbridge, va 22191) and diagnosed that the sensors were faulty and had the engine coil replacement. The contact received the vehicle back from the dealer and was driving in the dealer's lot when the failure recurred. The dealer informed the contact after diagnosis that the modular system needed replacing. The vehicle was still at the dealer and not yet repaired. The manufacturer was made aware of the failure and informed the contact that they would contact the dealer to see what the diagnostic was and what was repaired. The failure mileage was 2,502.

- Clinton, MD, USA

problem #3

Apr 122021

Tahoe

  • 6,900 miles
Vehicle will not start. Only 6900 miles. Battery fine, lights and radio work, windows and tailgate work. Car turns over, but just won't start. Read manual, did everything suggested. Clearly an electronic error. And, because vehicle could not be started, it could not be put in neutral. Tow driver had to drag car across pavement on flatbed. Could not be good for brakes or anything else down below. When arrived at dealership, could not get Tahoe off flatbed. Winch only pulls up onto flatbed, does not push backwards. Oiled the flatbed and shook the entire tow truck body to try to get it to slide down. No idea why this happened. But a couple of months ago same thing happened to a friend's GMC version. Clearly electronic failure in band-new car.

- Novelty, OH, USA

problem #2

Dec 052020

Tahoe

  • 1,367 miles
Brand new 2021 Tahoe 1367 miles catastrophically lost power without notice while in a busy intersection with mother and son. Onstar emergency services did not work. Unable to place car in neutral to move out of busy intersection. Police called, vehicle towed. Could not start, jumping not successful. Towed to dealer (hendricks Chevy 12050 w broad street richmond va 23233). Chevy certified mechanic stated cable from battery to alternator had burned/melted/fried, car lost power, no warning. Wanted to simply "replace cable" and "get me back driving." Fearful of major/larger electrical issue causing fire/electrical failure.

- Henrico, VA, USA

problem #1

Sep 232020

Tahoe

  • 503 miles
Brand new vehicle bought two weeks ago. I am getting a service safety restraint system message intermittently.

- Trinity, AL, USA