10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
65,109 miles

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« Read the previous 20 complaints

problem #8

Sep 092013

Traverse

  • 54,000 miles
The contact owns a 2010 Chevrolet Traverse. The contact stated that the air bag sensor illuminated. The vehicle was taken to an authorized dealer. The technician cleared the code but the failure recurred. Also, the contact indicated that while traveling approximately 35 mph, the vehicle stalled. The vehicle was towed to an authorized dealer who indicated that the engine may need to be replaced. The technician stated that further diagnosis was required. The manufacturer was notified of the failure. The approximate failure mileage was 54,000.

- Philadelphia, PA, USA

problem #7

Jun 012014

Traverse

  • miles
The contact owns a 2010 Chevrolet Traverse. The contact received recall notices for NHTSA campaign numbers: 14V266000 (seat belts), 14V118000 (air bags), and 10V375000 (seat belts). The dealer stated that the parts needed for the repairs were unavailable. The manufacturer was not notified. The contact had not experienced a failure.

- Hialeah, FL, USA

problem #6

May 212013

Traverse

  • 60,000 miles
The contact owns a 2010 Chevrolet Traverse. The contact stated while stopped at a traffic light, another vehicle crashed into the rear of his vehicle and as a result of the impact his vehicle crashed into the rear of the vehicle in front. The contact also mentioned the vehicle in the rear crashed into the truck next to it, causing it to crash into the contacts front driver side door. The airbags failed to deploy. The vehicle was destroyed. A police report was filed. The contact suffered multiple injuries and was hospitalized. The contact was aware of recall NHTSA campaign number: 14V118000 (air bags).the manufacturer was not made aware of the failure. The failure mileage was 60,000. The VIN was not available.

- Durango, CO, USA

problem #5

Apr 072014

Traverse 6-cyl

  • miles
Air bag warning light for passenger air bag came on. We received a recall notice about this issue and took the vehicle in to the dealer. They completed the required repair for under the recall but that did not correct the problem. Dealer advised of additional fees to diagnose the issue. We contacted GM and received authorization for the dealer to conduct a diagnosis of the problem. The result concluded the "SDM" had failed. The dealer could not tell us if the recalled connector could have caused the failure. We were required top pay $300 to fix this safety issue that we feel should have been covered under the recall. Essentially, to make the vehicle safe to operate and correct a problem identified by recall it cost us $300.

- Milton, WA, USA

problem #4

Jan 292013

Traverse

  • 48,500 miles
Was in a motor vehicle accident. I was going approximately 10 mph. Other driver accelerated to unknown speed and struck my vehicle in the driver door. Door was crushed to the point that it was up against my thigh. Neither of the side airbags went off. Vehicle has approximately $10,600 in damage and I am recovering from a fracture in my lower back. Curious with this kind of damage and injury why the airbags did not deploy.

- Tomah, WI, USA

problem #3

Sep 142012

Traverse 6-cyl

  • 49,000 miles
I was driving on the interstate at approximately 55-60 mph and merged right to take an off ramp to a side street when both side air bag curtains deployed without incident. There were four people in the vehicle at the time of incident and my wife suffered serious chest bruising from the seatbelt locking up. The seatbelt locking mechanism front passenger and front driver side will not retract. At the time of incident I was clearly the only thing on the road with no obstructions. This complaint should be taken very seriously and checked into by General Motors for the safety of myself and others.

- Centennial, CO, USA

problem #2

Jan 232012

Traverse

  • 37,500 miles
The contact owns a 2010 Chevrolet Traverse. The contact stated that while driving approximately 50 mph, she noticed the airbag warning light was illuminated. After contacting onstar, they advised her that the warning was an indication that her airbags may not deploy if a crash was to occur. The vehicle was later taken to the dealer where they advised her that they were unable to diagnose the failure. The manufacturer was contacted and they were pending an investigation into the failure. The failure and the current mileages were approximately 37,500.

- Fredricksburg, VA, USA

problem #1

Dec 042011

Traverse

  • 26,000 miles
The contact owns a 2010 Chevrolet Traverse. The contact stated that the side curtain air bags deployed while sitting idle at a traffic stop. The seat belts seized when the failure occurred. In addition, the contact stated that sporadically, when accelerating the vehicle would stall and then suddenly accelerate independently. The contact was awaiting the results of diagnostic testing from the dealer. The failure mileage was 26,000. The VIN was unavailable.

- Mount Clare, WV, USA