10.0

really awful
Crashes / Fires:
3 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
72,238 miles

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problem #142

Nov 012018

Traverse

  • 110,000 miles
'timing chain'. recently engine light appears on and goes off while driving my 2011 Chevy Traverse lt 3.6L with almost 113,000 miles. I used my scanner and codes P0008 and P0017 appeared. After doing my research I discovered that, 1. the codes are for the engine timing chain. 2. tons of customers that own the same make, model and year as mine along with many different GM model vehicles that have the 3.6 L engine, are having the same code and engine problem. 3. GM knows about this issue since they have extended the warranty up to 120,000 miles on some of the 2011 Chevy Traverse's and other GM makes and models. GM advised me that my VIN is not covered and I should bring my vehicle to the closest GM dealer to have them diagnose the problem. I brought my vehicle to adams Chevrolet located in havre de grace, Maryland on 01/10/19. Adams Chevrolet tech stats: Found codes P0008 and 0017. Found timing is not in sync due to faulty timing chains. Stated customer declined repairs at this time. Customer would need to replace timing chains and actuators. I contacted GM a second time a few days after I brought my vehicle to adams Chevrolet, the GM employee stated that she will note everything and has my current address and phone number on file if they need to get ahold of me. She stated again my VIN is not covered and that I should keep in touch with a customer service employee from a GM dealership and see if they will work with me on a price at my expense. I have had an issue with the power steering while driving in 2018 and adams Chevrolet recently advised me that there is an extended warranty on the power steering as well but timing chain is not covered on my VIN. My 2011 Chevrolet Traverse timing chain and /or issues related to that problem needs rplaced for free or I will gracefully accept a new vehicle from GM for free and you can have my Traverse back. Respectfully, dylan

- Conowingo, MD, USA

problem #141

Jan 102018

Traverse

  • 109,100 miles
Check engine light for throttle bottle sensor which causes the gas pedal to stick when trying to accelerate. Service stability track and traction control off which causes the car to lose engine power while driving

- Adger, AL, USA

problem #140

Jan 152019

Traverse

  • 116,000 miles
At 116,000 miles the timing chain is breaking/stretching which will cause the engine to stop operating while in motion.

- Chicago,, IL, USA

problem #139

Oct 192018

Traverse

  • 93,000 miles
Driving, smelled coolant and heard fan running. Temp gauge was slightly elevated, not in the red. Topped off coolant and took to mechanic. He said I couldn't have checked radiator because it has a cover over the engline.water pump and blown head gasket, estimate $3600-$5000. It's been sitting 3 months because I can't afford to fix it. I have 3 disabled children, and can't get them to dr appts because my other car is 18 years old and too small.

- Rising Fawn, GA, USA

problem #138

Dec 182017

Traverse

  • 170,000 miles
Driving the Traverse started to smell wires burning in the cabin dashlights started going crazy and dinging. Was about a mile to where I could pull over safely.. started to pull off the breaks and steering seemed to stop working and the vehicle died.. I nearly hit bridge pillar not being able to steer or stop.. the car was full with myself 4 children and a newborn.. I am told the motor is ruined and no one can pinpoint the other problems.. the repair costs are around 6000$ which have not been done because honestly I'm scared for my life to fix this vehicle and drive it..

- Auburn, KS, USA

problem #137

Nov 282018

Traverse

  • 93,000 miles
The contact owns a 2011 Chevrolet Traverse. Without warning, the timing chain fractured and the vehicle was unable to be driven. An independent mechanic diagnosed that the timing chain needed to be replaced. The dealer (garber Buick GMC, 5255 us-1, fort pierce, fl 34982, (772) 467-0835) was notified of the failure and stated that there was no recall or diagnostic trouble code to provide a remedy. The vehicle was excluded from the timing chain extended warranty campaign. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 93,000.

- Port St Lucie, FL, USA

problem #136

Oct 302018

Traverse

  • 109,000 miles
Stabilitrack needs serviced, ABS light on, traction control failure. Power loss. Just driving through town approximately 30 mph and all errors started flashing. This is a safety concern. I have read multiple complaints on the same issue with no results

- Waynetown, IN, USA

problem #135

Oct 142018

Traverse

  • 54,000 miles
I was driving and the car shut off on me took it to the dealer and they said the engine is lock because of no oil and check the oil and I do oil change every 3000 miles the was no oil on the ground and no low oil warning on the dash board

- New York, NY, USA

problem #134

Sep 292018

Traverse

  • 65,000 miles
I was driving on the highway and the vehicle shut off while I was driving at 70 mph. Lost power steering and brakes out of no where which is when I noticed the rpms was at 0. after we, by the grace of god, made it to the side of the road safely, we had it towed to a garage where the said the timing chain came off and ruined the engine and that it is a common problem and could be fixed for around $5600. The vehicle has 65K miles and blew up? its a common problem for a vehicle to shut off on the highway and I wasn't warned that this vehicle has this kind of history and GM don't recognize this is a problem!

- Altoona, PA, USA

problem #133

Aug 312018

Traverse

  • 107,000 miles
While the vehicle was crossing a the I-395 bridge into Washington DC at 45 mph, the engine suddenly failed taking out the power steering with a jerk to the left. This failure was not precipitated by an engine warning light or a change to the ride and feel of the vehicle.

- Yorktown, VA, USA

problem #132

Aug 282018

Traverse

  • 146,000 miles
I was driving on a highway and my car lost power, it showed "traction control off" and then "service stabilatrack" I was able to coast off the side of the road and the engine shut off and it will not restart. Had to have it towed to a repair shop and waiting to hesr from them.

- Shipshewana, IN, USA

problem #131

Jul 122018

Traverse

  • 82,000 miles
Another 2011 Traverse with a timing chain failure at 82K miles. Driving ho E from work on a busy route and without warning the engine started making horrendous noises and lost power almost causing us to be rear ended. Had car towed to local mechanic who determined it was the timing chain. Have open case with GM (8-4399513745) but too date nothing but run around. VIN is not in parameters for extended warranty. How many Traverses need to fail before GM takes ownership of their gross manufacturing defect and makes their customers whole again - this should be recalled and a class action suit filed. This happened 2 months after replacing water pump, alternator, battery and crank shaft sensor after sudden power loss. Someone needs to hold GM responsible. They are blaming the consumer in every case and refuse to correct their mistake. How many more will it take before someone steps in and makes GM do the right thing? in the meantime another Chevy customer leaving the ranks. I will let everyone who's anyone know the true GM customer service and commitment or should I say lack there of.

- Hampstead, NH, USA

problem #130

Jun 202018

Traverse

  • 65,000 miles
I got my car 6 months ago, so far the brakes went out, rotors went out, all struts had to be reolaced, heater broke, air conditioner leakes, and now timing chains need to be replaved. I found an inspection completed 2 weeks before I bought my car done at another dealership. The list of issues is scary.

- Waterville, IA, USA

problem #129

Jun 042018

Traverse

  • 129,403 miles
While driving down the interstate I attempted to pass a vehicle at 70 mph when suddenly the vehicle lost all power. I was not able to get to the right lane so I had no choice but to pull off to the left where I was being passed by vehicles going 70 plus mph next to a cement barrier. The vehicle wouldn't restart or give any indication of doing so. After having it towed to the local Chevy dealer I was told that the timing chain busted and seized up the engine. I contacted Chevy and they stated since the vehicle has 129400 moles on it there was nothing they could do about it because it was out of warranty. They stated they had no complaints of this being a problem but that contradicts what multiple Chevy dealers have told me. The engine in the 2011 Chevy Traverse is apparently known to have this problem so the engines are hard to find. Upon further research I found multiple sites where customers have also stated the same problem. This vehicle seats 7 passengers. While I was alone on this particular date it is not always the case. I could have had my family with and may not have been able to pull to safety (as scarry as it was being stranded on a four lane interstate). Chevy fails to acknowledge that this is not only a mechanical issue but also a huge safety concern. This is not a two seater economy vehicle but a 7 seater family vehicle.

- Cadott, WI, USA

problem #128

Jun 212018

Traverse

  • 128,000 miles
Without warning, I get an alert on my information panel that stabilitrak is off and traction control needs servicing. At the same time, the vehicle downshifts hard and rapidly decelerates. Several months ago, the check engine light started coming on at random times resulting in an emission error code. The catalytic converter was replaced. A month later, same error code. This current problem happens frequently at various speeds while in motion only.

- Rockford, AR, USA

problem #127

Jun 252018

Traverse

  • 140,000 miles
The contact owns a 2011 Chevrolet Traverse. While driving at unknown speeds, the vehicle shook and stalled. Also, the low power mode warning indicator illuminated. The contact called an independent mechanic and was referred to the dealer. The local dealer (macmulkin Chevrolet, 3 marmon dr., nashua, nh 03060, (603) 821-0370) stated that they there were unaware of a failure with the vehicle. The vehicle was not taken to the dealer for diagnostic testing or repairs. The manufacturer was notified and did not assist. The failure mileage was 140,000.

- Tyngsboro, MA, USA

problem #126

Jun 202018

Traverse

  • 68,000 miles
My vehicle has tie rod loose, leaky motor rack, rear valve cover leak, brakes and rotors loose, control arm loose, all wheels corroded, front strut leaks.

- Waterville, IA, USA

problem #125

Apr 132018

Traverse

  • 63,200 miles
Purchased new and at 63,500 miles the engine malfunctioned. Started missing/hesitating on highway heading 2 hours away for a wedding. Dealer wants over $7K to repair cracked piston/valve in cylinder 4. according to Chevy/GM customer assistance (opened case #8-4134087852), dealer told them it had low oil, which is incorrect because my husband always checks the oil, even at the gas station while filling up and is meticulous with maintenance. We have the receipts and maintenance log to prove it. Also, low oil would cause bearing problems, which we don't have. GM offering some sort of goofy assistance that is backwards and will cost us even more. Thoroughly disgusted with my Traverse, which was supposed to eventually replace my 2000 GMC safari van, which is very much alive with original trans and engine at over 165K miles. I see lots of internal damage/engine issues - why no recall? I wonder who they paid off to avoid this financial nightmare...

- Lockport, IL, USA

problem #124

Apr 132018

Traverse

  • 100,000 miles
Check engine light came on about a month later took the vehicle to a local mechanic and was told the engine was blown. 3 cylinders were checked and had low compression and was told it could have caused the motor to stall while driving and to not drive it any more due to the dangerous condition this could cause. Never received any indication there was a catastrophic issue with the motor, never received low oil or high temp nothing?

- Paducah, KY, USA

problem #123

Mar 092018

Traverse

  • 67,000 miles
2011 Traverse only 67000 miles on it but experience engine error code P0008 and P0017 which indicates something wrong with timing chain. 2009 model of Traverse has the same problem and is covered under extended warranty by GM. But 2011 model is not covered, and will cost $3000 to fix and repaire

- Plano, TX, USA

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