The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Tan Valley, AZ, USA

The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The contact still have not gotten any communication for this recall to get fixed.

- Richmond, IN, USA

I have been to two dealerships and there is no remedy for this recall. I asked to have the airbag on the driver side deactivated but was told that this was not possible " legally" because it would put the dealership at risk for liability. Well, GM is at risk for liability if I'm in a crash where this airbag might deploy. Can I have this airbag deactivated while I wait for a remedy" What are my options"

- Lexington, KY, USA

The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Houston, TX, USA

The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The contact stated that they were instructed to not drive the vehicle until repairs are made. However, nor repair date or repair parts are available yet.

- Toledo, OH, USA

The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. No further information was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Forest Hills, NY, USA

The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Helena, MT, USA

The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Corona, CA, USA

I took it in to have the recall fixed, they told me they couldn't fix it, that I should not drive it, do not let a passenger ride in the front, they are having an issue they haven't encounterd with the other traversese he contacted somone to find out what to do and as soon as they get a letter he will let me know. I asked if it was safe to drive the look on his face was absolutely not, to just park it, and borrow or rent one, I do not have the money to do this, he said that I should be very very careful not to do anything to set off the airbag and only drive it if there is no other option, I made it clear there was not. I have had 5 close calls that could have set it off a few, inches were how close it was the last one someone almost hit me. I have a daughter I have to take to and from school the busses don't come out where we live. I just want it fixed,

- Corbin, KY, USA

Recall is for the airbag and shows no remedy. Dealer has not provided a fix for this recall and is unwilling to repurchase the vehicle at a fair market value.

- Fox Lake, IL, USA

The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts are not available.

- Buckeye, AZ, USA

To Whom It May Concern: I received a letter from [XXX] the Vice President of Global Product Safety and Systems of Chevrolet General Motors in June 2023 concerning a safety recall: N232404980 From the letter I received: "General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2014 model year Chevrolet Traverse vehicles. As a result, GM is conducting a safety recall." However, parts to repair my vehicle are not currently available. It is now October 2, 2023. When I called the Customer Service number provided I was directed to Platinum Chevrolet in Santa Rosa to make an appointment to remedy this situation. I was told they still do not have the parts available for the front-driver airbag inflator. I am very concerned about this because I use this vehicle to transport myself and family to and from work and school. In the safety recall letter I received it also states: "In these vehicles, the front-driver airbag inflator may contain a supplier manufacturing defect that may results in inflator rupture deployment. An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants." Please let me know how I can get this situation resolved. I need to use this vehicle to provide for my family but I do not want to die from driving a car that I am paying for. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Cobb, CA, USA

This car was flagged with a recall back in may and it still hasn't been addressed. The manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner

- Hurst, TX, USA

The contact owns a 2014 Chevrolet Traverse. The contact stated that when the vehicle was started, the air bag warning light illuminated. The contact previously received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000. VIN tool confirm part not available.

- Tyndall, SD, USA

The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Grand Junction, CO, USA

in may 2023 gm announced a defective airbag and then sent a letter in june 2023. however, i still am unable to obtain the recall replacement for the defective airbag at the dealer. as a result i have been unable to use my car, including having to rent an suv for our annual family vacation in july 2023 which cost nearly $900.

- Indio, CA, USA

I received a recall notice back in June about a problem with my car's airbag inflator. To this date I still haven't heard from GM or anyone else about getting this potential deadly problem fixed. They indicated that the part to fix the issue isn't available. How can that be"! They issue a recall but don't have the part even months later?! I'm worried about this issue as, according to their own letter, that if the airbag deploys I can possibly be injured or killed! Why don't they have the part?! When am I going to be able to get this issue rectified" I do a lot of driving & on major highways & places where there are many careless dangerous drivers & chances of animals crossing the roadways. GM is putting my life at risk more by not having their safety features be safe! They may be the ones to cause a death. That is simply by not having their safety devices in proper working order & not having the part to correct the device so that this issue can be promptly taken care of! Please let me know asap what can be done so I can get this issue fixed & be safe driving my car without at least this defect to worry about.

- Port Reading, NJ, USA

The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Booneville, MS, USA

The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hopkinsville, KY, USA

The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Kennewick, WA, USA