10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
7 / 1
Average Mileage:
3,229 miles

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« Read the previous 20 complaints

problem #65

May 102023

Traverse

  • 0 miles
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Humble, TX, USA

problem #64

May 182023

Traverse

  • miles
Contacted, by phone, Uftring Chevrolet, located in Washington, Illinois, to request air bag to be fixed due to recall issued by General Motors (Manufacturer Recall NumberN232404980 NHTSA Recall Number23V334) on May 18, 2023 and again on September 28, 2023. I was told that GM has not offered a remedy for the recall. Dealership did not replace the air bag after two requests to do so. According to the recall's own information, "Safety Risk-An in??'ator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants. Remedy-Dealers will replace the front-driver airbag module." Dealership notified me through their phone system that all calls are recorded documenting my two requests to fix my Chevrolet Traverse.

- Metamora, IL, USA

problem #63

Sep 152023

Traverse

  • miles
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Garland, TX, USA

problem #62

May 102023

Traverse

  • 0 miles
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- South Bay, FL, USA

problem #61

Sep 262023

Traverse

  • miles
I have been waiting for nearly 5 months for there to be a remedy available for NHTSA campaign #23V334. I called the local Chevrolet Dealership in Champaign, Illinois and they were unable to assist me. I also called Chevrolet customer service to try and get an estimated time frame as to when a remedy will be available. However, they were unable to assist either, and could not provide me with an estimated time frame for repairs. My 2017 Chevrolet Traverse is a family vehicle. I do not feel safe using this vehicle for my family-??s transportation needs when the same airbag has resulted in fatalities/injuries in the US. The manufacturer is taking too long to devise a solution for this safety issue. I am hoping there may be a solution with a third party to manufacture a safe and reliable airbag.

- Champaign, IL, USA

problem #60

Jul 182023

Traverse

  • miles
For the already known air bag recall for my vehicle, I have called GM and clearly stated how uncomfortable and unsafe I feel driving my vehicle with such a dangerous malfunction that is meant to save my life, not take it. They told me there was no way they could help, but for me to be patient. I live in a bumpy and windy area, and from other reports, I know can set off the airbags. As for the automatic braking system, we were driving on the freeway with no vehicles or objects in front or even beside us when the system kicked in with the red light and alarm sound while braking immediately and even had my steering wheel lock up. I was able to regain control a minute later, but we were close to a curve in the road that I may have not been able to turn with my steering wheel locked up, as well as a vehicle behind me having to hit their own brakes and quickly change lanes due to our vehicle suddenly braking. I have been to a dealership for diagnosing but they told me they could find nothing out of ordinary. Given I did not trust these mechanics as they have lied before to get money from us and have missed other problems that were easily diagnosed at another mechanic we have seen. Our small town only has few choices of mechanics or dealerships.

- Big Piney, WY, USA

problem #59

May 102023

Traverse

  • miles
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Grand Island, NY, USA

problem #58

May 102023

Traverse

  • 0 miles
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Enid, OK, USA

problem #57

May 102023

Traverse

  • 0 miles
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Washoe Valley, NV, USA

problem #56

Sep 072023

Traverse

  • miles
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Tilton, NH, USA

problem #55

Sep 012023

Traverse

  • miles
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Monroe, NC, USA

problem #54

Jun 102023

Traverse

  • miles
I have contacted GM several times and they refuse to even loan me a rental I don't feel safe in my car and it's not right there's no remedy!

- Warwick, RI, USA

problem #53

Aug 302023

Traverse

  • miles
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Independence, MO, USA

problem #52

May 302023

Traverse

  • miles
There is an open recall with no available fix. I don-??t feel safe driving this car without the fix. We basically have to purchase a new car with less trade in value as it os unethical to sell or pay for a loaner. I called GM & they referred to the dealership. 2 different dealerships including dealership of purchase say there is nothing they can do as there is no fix. Please help.

- Troy, MI, USA

problem #51

May 102023

Traverse

  • miles
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Angelo, TX, USA

problem #50

May 102023

Traverse

  • miles
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the parts to do the recall repair were not yet available. The contact stated that a plastic piece located near the front driver-??s side door above the steering wheel covering the air bag had detached, causing a safety issue. No warning light was illuminated. The vehicle was not diagnosed or repaired. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

- Pharr, TX, USA

problem #49

Jun 012023

Traverse

  • miles
We were sent an "IMPORTANT SAFETY RECALL" stating that "the front-driver airbag may contain a defect" that could result in "injury or death". This recall was sent in June and they have no fix and are not supplying courtesy cars.

- Lake Arrowhead, CA, USA

problem #48

Jun 012023

Traverse

  • miles
We were sent an "IMPORTANT SAFETY RECALL" stating that "the front-driver airbag may contain a defect" that could result in "injury or death". This recall was sent in June and they have no fix and are not supplying courtesy cars.

- Lake Arrowhead, CA, USA

problem #47

Aug 152023

Traverse

  • miles
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Greenville, TX, USA

problem #46

Aug 162023

Traverse

  • 0 miles
The contact owns a 2017 Chevrolet Traverse. The contract received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Donahue, IA, USA

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