The contact owns a 2018 Chevrolet Traverse. While driving various speeds, the vehicle stalled without warning and would not switch gears easily. The contact stated that emission fumes entered into the cabin of the vehicle. In addition, the contact noticed a clicking noise on the front passenger and driver side of the vehicle. Sands Chevrolet-surprise in surprise, Arizona was made aware of the failures and diagnosed that a dusting cap may have been loose on the vehicle. The vehicle was not repaired. The vehicle was then towed to autonation Chevrolet arrowhead in peoria, Arizona, but was not repaired. The manufacturer was made aware of the failure and provided the contact with case number: 8-432-436-5007. The failure mileage was approximately 10,000.

- Surprise, AZ, USA

Purchased a 2018 Chevrolet Traverse in October. Beginning within the first 30 days the car made a loud roaring noise when @ 2100 RPM and going approximately 74 mph. Just thought it was a fluke. Then starting in December, while travelling out of town, it persisted every time we drove it. It also would lose power or something strange when putting it in gear after backing out of our driveway. We would accelerate for a short distance when the RPM's would rev-up to 6-7,000 RPM but the car wouldn't go. It was almost as if it would slip itself into neutral while going down the road. We have taken the car in 4 different times for repair and the problem has not been fixed. The car also turns itself off. The panel goes black. When we start hearing a loud rumbling noise while sitting in neutral at a fast food drive thru or red light we turn the air conditioning off to try and hear the noise better and the car dies and the panel goes black. We have had to actually re-start the car. We are extremely concerned for the safety of this vehicle and are returning it do the dealership tomorrow for our final time. They have been given numerous opportunities to repair the problem and things are actually getting worse. This is such a shame because we were so excited about our new car. We live on a very busy road where vehicles and 18 wheelers can go in excess of 70 miles an hour and I am afraid to pull out of my driveway with this car. We have even coasted to the side of the road when it looses power to avoid being hit from behind. The dealership wouldn't even start repairs until they could duplicate the problem. Finally a mechanic road with us and witnessed the noise but they have not been able to "duplicate" the slipping out of gear type problems. Since it is happening regularly now, maybe then can see for themselves. It has truly become a serious safety problem.

- Josephine, TX, USA

I purchased a 2018 Traverse/redline on 6 Feb 2018, drove it less than 100 miles, and the transmission stopped working two (2) days later. The vehicle was towed back to the dealer. The service section advised they don't have the equipment needed to diagnose the problem, and that the equipment is expected sometime next week. Today, 20 Feb 2018, still awaiting equipment. I told the dealership mgr that I don't want that vehicle back. The mgr said that his hands are tied and I would have to deal with GM. Contacted GM on 9 Feb, and completed an application for what I was let to believe was a 'buy back' of my vehicle. The GM rep informed me that someone would contact me within two days. Needless to say, it didn't happen. I called GM back on 13 Feb, spoke with another rep who had no clue as to why I was calling. This rep asked for 72 hours, and would get back to me. On 20 Feb, I rcvd a call from the GM rep who stated that GM can only do a buy back after 3 or more problems with the vehicle. Bottom line is that I bought a 46,000 dollar piece of junk, and of course, no one wants it back. And GM is more than aware this problem exists... thank god I wasn't making a turn in front of another vehicle when the vehicle stalled... truly an unsafe vehicle... buyer beware !

- Locust Grove, VA, USA