10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
17,998 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #15

Oct 112019

Traverse

  • 37,000 miles
October 11, 2019 - when going to turn vehicle off I get an alert to put vehicle in park on console even though vehicle is already in park. Has bee doing this for 1 week. Jiggling shifter sometimes works. Sometimes necessary to restart vehicle and move forward and back. Appears there are multiple other reports of this but no recall as of yet.

- Holly, MI, USA

problem #14

Sep 282019

Traverse

  • 15,000 miles
When I attempt to turn my vehicle off, I get a message on the screen that says to put the car in park. I verified that the car is in park and the screen reads that it is. The message continues, and the vehicle will not allow me to shut anything off or lock the vehicle. The vehicle just continues to chime. The only recourse is to disconnect the battery. But then, I cannot lock the vehicle. I have included a picture of the screen to show what I am seeing. I have seen several issues online regarding GM vehicles with this issue. I was told by the dealership, who has left me stranded without a car, that they have seen this but there are not enough issues out there to warrant a recall. It would seem to me that this is a safety issue that should require immediate attention.

- Cortlandt Manor, NY, USA

problem #13

Sep 092019

Traverse

  • 19,900 miles
When parking shift into park and car says to" shift into park", and will not turn off. Takes multiple shifts to get car to recognize it already is in park. This has done this for weeks, not just on date listed below. Still under warrantee and they charged us to fix it on 09/16/2019. Heading to dealer ship 09/17/2019 to fight for money back.

- Mcmurray, PA, USA

problem #12

Jul 232019

Traverse

  • 15,000 miles
Takata recall my 2018 Chevrolet 3lt AWD Traverse that was purchased in March 2018 and with only 15K miles does not recognize that it is in park when placed in park. When the engine is shut off, an alert pops up telling us to shift to park and will not fully shut down. We then have to wiggle and move the shift gear into different gears to attempt to get it to accept the fact that it is in park. Most times it takes 10 minutes or more to shut it down. This happens everytime the Traverse is driven. I have been stranded with my kids because of it not shutting down. We were told that we need a new shift gear assembly.

- Apo, AE, USA

problem #11

Jul 192019

Traverse

  • 29,600 miles
As I was turning onto route 32 my car lost power, was shaking, and vibrating; the check engine light also came on. I took the car to the dealership. They told me the issue is being investigated under General Motors and to continue to drive the vehicle even though it was a hazard to my life as it could happen again at any time.

- Sykesville, MD, USA

problem #10

Apr 182019

Traverse

  • 10,000 miles
I was driving the car and when I put my foot on the gas pedal, it broke off. While driving. In traffic.

- Danville, CA, USA

problem #9

Feb 132019

Traverse

  • 65,000 miles
Fuel pump failed at 65000 miles resulting in lose of power. Also I am getting a metal squeaking sound almost like a bad pulley bearing from under the hood when I accelerate.

- Roanoke, TX, USA

problem #8

Dec 212018

Traverse

  • miles
I was driving down the highway about 79 mph on I-65 in Tennessee and all the sudden car stops while on the drive mode. Luckily no one was on my right lane, so I pulled over to the breakdown lane. It's a brand new car bought it 6 months ago and only has 3200 miles on it and it hasn't even went through it's first oil change.

- Methuen, MA, USA

problem #7

Oct 012018

Traverse

  • 11,200 miles
While driving car on a state highway, it began to jerk, lose power and check engine light came on. Next day taken in to dealer, informed GM is aware of the problem that also affects several other GM cars and is unable to fix.

- Oak Creek, WI, USA

problem #6

Oct 052018

Traverse

  • 2,500 miles
Transmission started slipping @ 2500 miles

- Lansing, MI, USA

problem #5

Aug 102018

Traverse

  • 7,000 miles
Main sunroof (the one that tilts and opens) shattered. It was closed at the time, all windows were closed, driving straight down a good, smooth highway at 74 mph, in good weather

- Pensacola, FL, USA

problem #4

Jul 052018

Traverse

  • 15,438 miles
I woke up this morning and my remote key do not want to connect with the vehicle. I thought my battery die but that wasn't the case. The car would not start, locked or unlocked. The car always in my garage. I had to put the key in the transmitter pocket in order for the car start. This is very inconvenience.

- Davenport, FL, USA

problem #3

Dec 292017

Traverse

  • 9,000 miles
Purchased a 2018 Chevrolet Traverse in October. Beginning within the first 30 days the car made a loud roaring noise when @ 2100 RPM and going approximately 74 mph. Just thought it was a fluke. Then starting in December, while travelling out of town, it persisted every time we drove it. It also would lose power or something strange when putting it in gear after backing out of our driveway. We would accelerate for a short distance when the RPM's would rev-up to 6-7,000 RPM but the car wouldn't go. It was almost as if it would slip itself into neutral while going down the road. We have taken the car in 4 different times for repair and the problem has not been fixed. The car also turns itself off. The panel goes black. When we start hearing a loud rumbling noise while sitting in neutral at a fast food drive thru or red light we turn the air conditioning off to try and hear the noise better and the car dies and the panel goes black. We have had to actually re-start the car. We are extremely concerned for the safety of this vehicle and are returning it do the dealership tomorrow for our final time. They have been given numerous opportunities to repair the problem and things are actually getting worse. This is such a shame because we were so excited about our new car. We live on a very busy road where vehicles and 18 wheelers can go in excess of 70 miles an hour and I am afraid to pull out of my driveway with this car. We have even coasted to the side of the road when it looses power to avoid being hit from behind. The dealership wouldn't even start repairs until they could duplicate the problem. Finally a mechanic road with us and witnessed the noise but they have not been able to "duplicate" the slipping out of gear type problems. Since it is happening regularly now, maybe then can see for themselves. It has truly become a serious safety problem.

- Josephine, TX, USA

problem #2

Apr 072018

Traverse

  • 3,300 miles
My wife hit a telephone pole head on, vehicle was a total loss. Vehicle had 3000 miles on it. My wife had a seat belt on but was still injured.. also on star never came on. An investigator from GM was here today, and said I should get a copy of his report.

- Plattsburgh, NY, USA

problem #1

Jan 192018

Traverse

  • miles
Was driving from nyc to toronto. We stopped 3 hours after for bathroom break and lunch. I did not leave the car therefore the car remained on. Drove for another 2 hours and stopped for a bathroom break at junius ponds travel plaza around 330pm. Turned off the car and thats when we realized we drove without the key. This is in the middle of winter with children in the car. We called onstar and Chevy but they could not assist in anyway. My parents had to drive to us to give us they key. It took them over 6 hours because it was rush hour. Imagine 6 hours being stranded with kids. Luckily we were at a rest stop with food, bathroom and most importantly heat. It turned out while my husband was busy packing up the car, he had switched into his winter jacket leaving his sweatshirt behind which that keys were in. The car was in park in our driveway. We drove off and there were no notifications. We even stopped at startbucks and put the car in park again. This is a major safety issue as this will make it easy for theft and risks the safety and health of the people in the car. Can you imagine if we had stopped at a place that did not have heat. Onstar only allows 2 remote engine start then it will tell you that the car engine has to be manually turned on before using the remote start again. Im not talking about if a child accidentally throws the keys out the window in the middle of the highway and the car should turn off. Im suggesting that the car should not be allowed to move from parking if the key is not in the vehicle. Imagine driving 5 hours 300+ miles away from the key and no warning.

- Fresh Meadows, NY, USA