10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,330 miles

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« Read the previous 20 complaints

problem #27

Sep 192024

Traverse

  • miles
2020 traverse was at Chevy dealership for state inspection & emissions test, maintenance service- oil & filter change, rotate tires, check all systems, update system & computer, flush & fill all fluids in car. Chevy certified technician preformed vehicle health inspection, multi point inspection. Car was not picking up acceleration will on a 351 mile trip alone, after stopping I notice the car hood was not on correctly when opened the oil cap was not in place but was on molding, oil had been pouring out leaving engine with no oil, the technician had not replaced cap during service and had no replaced brake fluid, antifreeze coolant, washer fluid and transmission fluid. He had force closed the hood, which could have opened at any time while driving, there was oil pouring from vehicle causes hazardous driving for myself and everyone else on highway. Car has OnStar coverage as well as Chevy safe driver function-??s, and alerts on all systems all fluid levels, tire pressure, temperature ext. non of these alerts showed or alerted me putting my safety and the safety of others on the roads in danger. The technician in fact disarmed these systems and alerts when servicing my vehicle. Ciocca Chevrolet dealership in Quakertown pa, caused permanent damage to the engine and power train system, as well as putting myself and others in serious danger. The car was towed by OnStar roadside assist back to dealership where they tried to down play the severity of the damage. I refused to take back the car due to it not being drivable or safe. The service manager agreed to buy out my loan and the car is on lot for sale with tag stating -??sold as is, no warranty-??. Due to the computer system being compromised there is no data showing the service or showing the car being in distress, this issue needs to be know as driving this vehicle with out knowledge of engine damage caused from dealership failure to add all fluids during service puts driver, passenger-??s and all others in danger.

- Quakertown, PA, USA

problem #26

Sep 032024

Traverse

  • miles
My rear exhaust manifold cracked, was told there should have been have been a recall on them bc they are defective. GM is covering 2019 and 2021 Models, but not 2020 models. I had to replace my alternator at the Chevrolet dealership 6 months ago. In the last month, have had the shift to park message come up on my car and that has something to do with the transmission.

- Cottondale , AL, USA

problem #25

Aug 142024

Traverse

  • miles
Similar to [XXX]. Exhaust bracket broke, was fixed but stress caused converter to break at engine connection. All other years of this generation are recalled but 2020. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Ponte Vedra, FL, USA

problem #24

May 012024

Traverse

  • miles
According to Special Coverage bulletin N242445280, some 2022 Traverse units may have a condition where the mounting bracket on the front exhaust pipe can separate from the pipe. If this event were to occur, a hole can develop in the exhaust pipe at the bracket location, and a ratting or increased exhaust noise may be present. This is exactly what has happened to my 2020 Traverse. I took the car to the Chevrolet dealer where I was told that the recall did not pertain to my VIN. While that may be the case now, I am complaining to have this exact same issue applied to the 2020 and 2021 models as well. This design is exactly the same and should be included. My Traverse has an awful rattle where the bracket has broken off and a hole has worn through. It also throws a downstream 02 exhaust sensor code.

- Piedmont, OK, USA

problem #23

May 152024

Traverse

  • miles
Broken bracket for exhaust system. This is know issue in several model years, but have only issues Special Assessment for some years to cover cost even though the same setup in multiple model years (N222385510).

- Toledo, OH, USA

problem #22

Apr 162024

Traverse

  • miles
Hole in the flex pipe which seems to happen with them all as there have been recalls on years 2018,2019, and 2021.

- St. Stephens Church, VA, USA

problem #21

Apr 092024

Traverse

  • miles
Faulty exhaust issues

- Lake Charles , LA, USA

problem #20

Apr 072024

Traverse

  • miles
Sunday night 4/7/24, I was on my way to the emergency department with my 5 month old baby to be seen. 30min into my drive i came to a stop light when my truck completely shut off (BLACKOUT) No Power, NO LIGHTS not even my hazard would turn on, my car wouldn't go into park or allow me to press on my breaks it was like they were glued stuck. all my doors locked and I couldn't get them to open, not even manually because of the nobs that go all the way in. I couldn't put the car into park or anything just got locked in my car and I couldn't even hit the OnStar because everything was off! I started to see cars coming from a distance so i started to panic because they were going to rear end us really bad, so i broke the driver window and went to warn drivers to please stop by putting myself at risk to get hit by a car because i didn't know what else to do, i had a 5month old baby in the back seat that would have died if I didn't pull her out and we got hit. I started to scream for help because it was dark and we were stuck. two cars came inches from rear ending us, which caused an accident between the two vehicles. thankfully a police officer was passing by and got behind my traverse to stop traffic. but if it wasn't for the cop i don't know what the outcome would have been. THIS IS A HUGE SAFETY ISSUE. IF THE CAR WAS ON FIRE WE WOULD HAVE BURNED. THIS NEEDS TO BE RECALLED ASAP. Why would they design a car where you cannot get out. and why did it shut off like this. "??" I NEED ANSWERS PLEASE. I'M TERRIFIED TO DRIVE MY CAR AND THIS WAS A $38,000 VEHICAL THIS IS NOT OK!!!!

- Stockton, CA, USA

problem #19

Mar 032024

Traverse

  • miles
After routine oil change in January 2023, rattling noise under car was noticed. Returned to dealer who stated front mounting bracket had cracked. Was informed by technician to take vehicle to muffler shop nearby to have bracket welded due to them not "doing" weld jobs there. Had both bracket and crack in front pipe repaired in June 2023 mileage 68,660. February 2024 Noise returned and steadily grew louder. On March 3, 2024 while turning onto neighborhood road, loud bang was heard then car sounded like it was roaring and was barely moving when pressing gas. Made it to driveway and at ignition cut off, gurgling fluid sound was heard. Towed to Hardy Chevrolet on Tuesday 03/05. Mileage 82,059 Still waiting on full diagnostics but front pipe has completely detached at right passenger cat. Bolts stripped out? I will not be able to pass State mandated emissions testing until repaired. This problem was recalled for the 2018, 2019 and 2021 vehicles, but for some reason not 2020 for the exact issue. The dealership wants to charge for a known safety issue. 2021 - GM Special Coverage (N222385510) 2019 - GM Front Exhaust (N212356540)

- Dallas, GA, USA

problem #18

Feb 022024

Traverse

  • miles
Alternator failed within 3 years and only after 45,000 miles. GM refuses to take any liability even though several other people experiencing same defect and part rated for over twice that length of period.

- Wolverine Lake, MI, USA

problem #17

Feb 142024

Traverse

  • miles
While driving at low and highway speeds, I began hearing a rattle under the vehicle, along with a loud exhaust noise. I looked at the undercarriage of the vehicle and observed a broken bracket on the exhaust pipe causing a hole in the exhaust pipe. I searched and found this was a common issue with this make and model of vehicle.

- Wichita Falls, TX, USA

problem #16

Jan 022024

Traverse

  • miles
The front mounting bracket has separated from the front exhaust pipe. Because of this the exhaust pipe has developed a hole around the bracket, leading to a leak and increased exhaust noise. My check engine light is on constantly and will not be able to pass State mandated emissions testing until repaired. This problem was recalled for the 2018, 2019 and 2021 vehicles, but for some reason not 2020 for the exact issue. The problem has been diagnosed today 2/12/24 by my dealership but they want to charge for a known safety issue. 2021 - GM Special Coverage (N222385510) 2019 - GM Front Exhaust (N212356540)

- Garland, TX, USA

problem #15

Jan 262024

Traverse

  • miles
Alternator failing and needing to be replaced on a 2020 Chevy Traverse with only 33,000 miles. Seems to be a common issue with several Traverse and it's a costly repair as it's past warranty.

- Orlando, FL, USA

problem #14

Nov 162023

Traverse

  • miles
My vehicle along with many other make a stuttering feeling when accelerating at low rate of speed. This can lead to a bad transmission and causing the vehicle to cut off making a hazard.

- Sorrento, FL, USA

problem #13

Aug 282023

Traverse

  • miles
I was told that my muffler needed to be replaced and not covered under warranty this vehicle is not even 3 years old yet and I need a new muffler my car sounds LOUD and the check engine light is now on.

- Streator, IL, USA

problem #12

Jul 312023

Traverse

  • miles
The exhaust pipe and muffler developed a hole in both exhaust components at less than 32k miles. This is a known design issue for the model as a previous model year had a special coverage adjustment on 03/2022 [XXX]. It is apparent this is a design flaw that wasn't fixed for the 2020 model year. GM has only offered 50% of repair costs. I am requesting the NHTSA to open review of exhaust failure for the 2020 model year of Chevrolet Traverse, GMC Acadia, and Cadillac XT6 that are equipped with the 3.6 liter V6 engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Dripping Springs, TX, USA

problem #11

May 312023

Traverse

  • miles
Months ago I was driving, my 2020 traverse I hit the brakes and I heard a weird grinding noise & my car started wobbling, I figured I needed my brakes pads changed, I took it to Waldorf Chevy they looked at the brakes and told me everything was good I didn-??t need pads and everything was ok, they said sometimes the pads get dust on them causing them to squeak, and wobble, i had the front pads replace at a local shop they also looked at the back brakes and said the back pads were good, sometime later I was heading to work I stopped at a gas station and the car wouldn-??t start. On the Chevy app it said my antilock brake system and stability control needs serviced which was weird it gave no warning I had it diagnosed the mechanic said the engine seized I towed it to another shop they said the same thing I towed it to Chevy they insisted it was the battery I told them it was the engine, they later said the engine seized but not before charging me $500 for a diagnostic, $371 battery plate. I got oil changes regularly and often did preventive maintenance.

- Accokeek, MD, USA

problem #10

Jan 012022

Traverse

  • 0 miles
The contact owns a 2020 Chevrolet Traverse. The contact stated while driving 35 MPH, the vehicle stalled. The contact stated that the service engine warning light was illuminated. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The contact had experienced the failure several times. The manufacturer had not been informed of the failure. The failure mileage was unknown.

- Yakima, WA, USA

problem #9

May 282023

Traverse

  • miles
I was operating my vehicle at 70 MPH on the freeway, when I took my foot off the accelerater pedal to exit I could feel a pop under my feet and the engine started to make a lot more noise. I lost engine power and had to coast/idle to the nearest gas station. I went under the car and discovered a hole in my exhaust where there used to be a bracket to mount the exhaust pipes to yhe undercarriage. I went on a chevy Traverse Forum to discover this is a common problem. I believe it is unsafe to operate the vehicle with an exhaust leak that also creates loss of engine power and eventually leads to engine damage.

- Hahira, GA, USA

problem #8

Mar 312023

Traverse

  • miles
P0420 warning light came on car exhaust has whole in

- Riverview , FL, USA

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