10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
2,628 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #8

Jun 052023

Trax

  • miles
My car since I got it has been in service 3 times for the same issues. The infotainment screen keeps freezing and lagging randomly. It seems to happen more and more lately. It sometimes gets so bad where while I'm driving the reverse camera turns on and causes a huge distraction while driving. and when you turn the car off and take the key out fo the vehicle it will not shut off the radio for several minutes as it's intended to turn off when key is out of ignition and driver door opens. The next issue is with the remote start. The A/C will not turn on when remote starting the car. GM said it should but they can't seem to fix the issue. This almost caused my dog to have a heat stroke while I had to run into the store unexpectedly.

- Vinemont, AL, USA

problem #7

Feb 162024

Trax

  • miles
My day light running lights and headlights flicker on and off in the middle of the day, on sunny days. All I can do is turn them off.This is a regular problem {24-7}

- Pittsburgh, PA, USA

problem #6

Sep 012023

Trax

  • miles
Driver-side rear window has intermittently failed to open since vehicle purchase. When it doesn't open, I can still hear the motor click when the button is pressed. I confirmed no obstacles or sticky residue. Dealer ordered a replacement window motor months ago, but it has not arrived.

- Johnston, RI, USA

problem #5

Jan 082024

Trax

  • miles
Instrument panel goes blank and blacks out while driving, this poses a huge safety risk!! I am unable to use anything in the instrument panel. There was a recall for some Trax's but it says mine doesn't qualify, I don't know why!! Chevrolet has looked at it and everything but they are saying they cannot fix the problem. It has been happening for the past 6-7 months about once a week, ever since we purchased the vehicle. I have videos to show proof if needed.

- Metairie, LA, USA

problem #4

Jul 172023

Trax

  • 1,000 miles
The contact owns a 2024 Chevrolet Trax. The contact stated that the instrument cluster was flickering. The contact stated that the Forward Collision Avoidance system engaged without any objects nearby. While at a stop, the automatic STOP/START feature became inoperable. The vehicle was turned off with the key outside the vehicle, but the radio failed to turn off. Additionally, there was a lot of static on the radio. The steering wheel buttons were inoperable. The contact stated that the steering wheel was extremely hot. The high-beam headlights failed to engage while driving. The Back Over Prevention view was distorted and the touch screen was inoperable. The contact called the local dealer, where the system was rebooted, and the radio and camera were replaced. The vehicle was repaired, but the failure recurred. While reversing from the garage and then shifting to park, the key was removed from the ignition, and the seat belt alarm continued to ring. The vehicle was shifted to drive but failed to move forward. While exiting the vehicle, the vehicle failed to lock with the fob or manually. The manufacturer was contacted and opened a case. The failure mileage was approximately 1,000.

- Brunswick, OH, USA

problem #3

Sep 142023

Trax

  • miles
Driver side power window does not work intermittently

- Bolivia, NC, USA

problem #2

Sep 272023

Trax

  • miles
My dash screen went blank several times.

- Hudsonville, MI, USA

problem #1

Jun 232023

Trax

  • miles
The vehicle Driver Side window intermittently does not function.

- Chicopee, MA, USA