10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,406 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2024 Chevrolet Trax. The contact stated that while the vehicle was parked, the vehicle was remotely started erroneously. The vehicle was taken to the local dealer who determined that the infotainment system had been hacked. The infotainment center software was reloaded but the failure continued to occur. The manufacturer was notified of the failure. The failure mileage was 1.
- Fayetteville, NC, USA
I-??ve had problems with the headlights flickering for no reason and randomly (every day) With the green indicator on the dashboard turning on and off. It happens at different times of the day, in different weathers and for no reason. Seems to be worst on sunny and cloudy days and it happens at any speed, even parked. Already took to the dealership twice, first they did an update (it didn-??t fix anything) and now they mentioned they have ordered a part to replace. I-??ve talk in forums and groups with multiple people experiencing this issue. I had also problems with the back up camera staying on while driving and looking like it have -??fish eye-?? effect. With the lane assist and forward collision warning not working. All this is also random, I-??ve owned the car for a little over a week and seems like many people are talking about similar problems. The deactivation or failure of safety features is definitely dangerous. The dealership just mentioned they can-??t replicate this. The problem with the flickering lights is a huge safety issue, other drivers gets confused and with the headlights going on and off you can-??t really drive in safe way. I-??ve documented with some videos and I have the dealership paper about The flickering lights problem. I-??ve not been able to document the other problems since it happens while driving. I must mention I experienced this problems from the day one I got the car out of the lot (new). And the flickering lights problem KEEPS happening every day.
- Provo, UT, USA
My car since I got it has been in service 3 times for the same issues. The infotainment screen keeps freezing and lagging randomly. It seems to happen more and more lately. It sometimes gets so bad where while I'm driving the reverse camera turns on and causes a huge distraction while driving. and when you turn the car off and take the key out fo the vehicle it will not shut off the radio for several minutes as it's intended to turn off when key is out of ignition and driver door opens. The next issue is with the remote start. The A/C will not turn on when remote starting the car. GM said it should but they can't seem to fix the issue. This almost caused my dog to have a heat stroke while I had to run into the store unexpectedly.
- Vinemont, AL, USA
My day light running lights and headlights flicker on and off in the middle of the day, on sunny days. All I can do is turn them off.This is a regular problem {24-7}
- Pittsburgh, PA, USA
Driver-side rear window has intermittently failed to open since vehicle purchase. When it doesn't open, I can still hear the motor click when the button is pressed. I confirmed no obstacles or sticky residue. Dealer ordered a replacement window motor months ago, but it has not arrived.
- Johnston, RI, USA
Instrument panel goes blank and blacks out while driving, this poses a huge safety risk!! I am unable to use anything in the instrument panel. There was a recall for some Trax's but it says mine doesn't qualify, I don't know why!! Chevrolet has looked at it and everything but they are saying they cannot fix the problem. It has been happening for the past 6-7 months about once a week, ever since we purchased the vehicle. I have videos to show proof if needed.
- Metairie, LA, USA
The contact owns a 2024 Chevrolet Trax. The contact stated that the instrument cluster was flickering. The contact stated that the Forward Collision Avoidance system engaged without any objects nearby. While at a stop, the automatic STOP/START feature became inoperable. The vehicle was turned off with the key outside the vehicle, but the radio failed to turn off. Additionally, there was a lot of static on the radio. The steering wheel buttons were inoperable. The contact stated that the steering wheel was extremely hot. The high-beam headlights failed to engage while driving. The Back Over Prevention view was distorted and the touch screen was inoperable. The contact called the local dealer, where the system was rebooted, and the radio and camera were replaced. The vehicle was repaired, but the failure recurred. While reversing from the garage and then shifting to park, the key was removed from the ignition, and the seat belt alarm continued to ring. The vehicle was shifted to drive but failed to move forward. While exiting the vehicle, the vehicle failed to lock with the fob or manually. The manufacturer was contacted and opened a case. The failure mileage was approximately 1,000.
- Brunswick, OH, USA
Driver side power window does not work intermittently
- Bolivia, NC, USA
My dash screen went blank several times.
- Hudsonville, MI, USA
The vehicle Driver Side window intermittently does not function.
- Chicopee, MA, USA
- Mcgregor, TX, USA