2.4

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
62,586 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2012 Chevrolet Volt:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #15

Feb 172019

Volt

  • 72,400 miles
Vehicle dies suddenly while moving, although under full electric charge. Could not restart. Chevy said was software problem and made fix Dec 2018. Just happened again yesterday 2/17. Others reported on Volt blog site. Said wait 5-10 minutes and then restart, which I did and that worked. Concern that loss of power is sudden and without warning. Died in middle of intersection this time but fortunately no cross traffic. This is serious problem -- apparently others have had same issue. Reporting to local Chevy dealer at this time.

- Honolulu, HI, USA

problem #14

Nov 102018

Volt

  • 147,000 miles
11/10/2018 while driving about 45mph heading school the car totally shut down for not reason, and would not restart. The ev mode shut down and the gas engine did not start. Police recommend to get it towed to safe location. Onstar records, multiple shut down of computer modules.

- Norfolk, VA, USA

problem #13

Oct 182018

Volt

  • 99,497 miles
Vehicle has been to three different GM dealerships all with a failure of acceleration and the message that appears on the dash of "propulsion power is reduced." Today it almost causes an accident as my daughter pulled into traffic to make a left turn when the vehicle did not accelerate causing the other driver to take evasive action to avoid a traffic crash. Do people need to die before this addressed by General Motors?

- Perry, MI, USA

problem #12

Aug 202018

Volt

  • 78,000 miles
Warning message saying I had limited propulsion came on when driving normally in neighborhood.. no warning light came on with it. I could no longer accelerate. I pulled over and turned off the car. Turned it back on and message and problem were gone. This is second event like this.

- Atlanta, GA, USA

problem #11

Mar 012018

Volt

  • 70,000 miles
Takata recall: This has happened several times over the last 2-3 years. I believe it happens mostly after the car has been sitting for an hour and after the engine is on gas only. I will drive a few minutes and the warning light comes on the "propulsion power is reduced." I have to stop and pull over. The car will not accelerate. It has happened in all temps and all times of day. The engine runs rough and my gas mileage plummets. The last 2 times the battery has recharged while I drove it with additional battery only time of up to 5 miles. It has happened at least 6 times over the last 3 years and the last time I was almost run over by a large dump truck. It has happened 3 times merging onto a busy highway. I have brought it to the dealer 4 times for this problem and they cannot reproduce it so they say they can't fix it. The last close call scared me sufficiently that I have asked the dealer service repair to notify GM and they said there is nothing they can do without a code. I don't have the documents from the last visit to service as it is still in the shop.

- La Marque, TX, USA

problem #10

Nov 282017

Volt

  • 50,000 miles
Evse charging cable stopped working. GM flip flopped over the last year on warranty coverage. I have technical service bulletins with the warranty coverage status changed from V (voltec), to bumper-to-bumper, in the middle of the warranty period as of Dec 1st, 2017 (not what I agreed to when I purchased the car). Unable to charge vehicle at home without it. GM replaced a significant number of these units under a recall campaign between 2012-2013, only for a portion of the VIN #'s from the 2011-2012 model year. Mine was not included. They are many others with this problem, and GM has refused to replace the rest of the 2012 model year units. I have exhausted all avenues of trying to have GM stand behind their product, including involving the CEO of GM, mary barra, via the attached emails. This needs to be escalated to recall status for the other 10,000 some 2012 Volt units on the road today that GM will not stand behind. This relates to the car being stationary. Charging the vehicle via the evse is absolutely needed to drive the vehicle in electric (ev) mode.

- Greenfield, WI, USA

problem #9

Jul 162017

Volt

  • 42,000 miles
Service high voltage charging system checked reservoir and it is below cold level mark system will not charge now

- Freeport, PA, USA

problem #8

Sep 162016

Volt

  • 77,000 miles
GM sent me the following letter dated Sept. 2016: "this letter is intended to make you aware that some 2012 model year Chevrolet Volt vehicles may have a condition where the accelerator pedal can break at the stalk just below the housing due to the driver entering or exiting the vehicle with their foot resting on the accelerator pedal. If the pedal breaks, it would not be possible to operate the accelerator once the stalk has broken off. The vehicle would return to idle regardless of transmission gear position. Do not take your vehicle to your Chevrolet dealer as a result of this letter unless you believe that your vehicle has the condition described above...if this condition occurs on your 2012 Volt within 10 years of the date your vehicle originally placed in service or 120K miles, whichever occurs first, the condition will be repaired for you at no charge." In other words, GM will not recall the vehicle and repair the pedal in advance. If it breaks, they'll fix it, but the car will be inoperable so it will have to be towed to a dealer. This is not only dangerous, it could happen in a remote location. I spoke with a Volt representative today who confirmed that GM will not recall the car and will only make the repair if needed, and only within 10 years or 120K miles. This is a serious problem and GM should be required to issue a mandatory recall and make the repair quickly and free of charge. The letter is signed by terry inch, executive director, GM global connected customer experience. The letter provided a customer service number of 1-800-222-1020.

- Santa Cruz, CA, USA

problem #7

Jan 192016

Volt

  • 44,000 miles
The car shut off completely while I was driving 65 mph on the freeway and had to be towed into the dealer for repair. It was determined by the dealer that an underhood fuse shorted out and burned into the vehicle battery charging system causing the car to shut down while driving. A major safety hazard as this could have caused an fire.

- Eastvale, CA, USA

problem #6

Dec 052015

Volt

  • 62,000 miles
When filling the gas tank: Back pressure is sensed by gas station pump and stops the flow of gas after a quick moment. Continuing these short bursts can take a long while. If trying to fuel slowly below the threshold of the back pressure being sensed by the pump, it could result in gasoline flowing and squirting out of the gas tank opening, onto: The car, tire, brakes, underside of car & the attendant filing the gas tank.

- Victorville, CA, USA

problem #5

Oct 012013

Volt

  • miles
We have been having multiple onging issues with the high voltage charging system in my Volt. It has been in 7 times for this issue since 10/1/13. When I call Chevy they claim they are unaware of any issues with my car as the problem has not been paid under a warranty claim. Yet the dealer has never charged me as they claim that Chevy is paying for the repairs as part of an ongoing warranty extension. What is happening is this allows Chevy to claim that they have zero knowledge of charging system issues and creates no paperwork trail to follow. My neighbor who also owns a Volt is going through the same problems with the same paperwork issue. I think Chevy is covering up the issue of problems with the high voltage charging system by doing this. For example 10/1/13 is listed as miscellaneous ses lamp on, body electrical 10/22/13 ses lamp on 9/2/14 I/P warning lamp 9/8/14 body electrical 2/21/15 is listed as a drivability problem. Car was dead high voltage charging system issue 5/18/15 ses lamp on 7/22/15 ses lamp on 8/19/15 body electrical each one was paid for under warranty claims by Chevy/the dealer yet they claim to have zero record of most of these service visits. I have spoken with three people from Chevy who say these excessive problems with my high voltage charging system is not a problem as they see

- Charlotte, NC, USA

problem #4

May 092014

Volt 4-cyl

  • 18,000 miles
When I turned on the vehicle the touchpad showed no A/C. I started to drive the vehicle and approximately 5 miles the heater came on and blew hot air, then after awhile the A/C came on. After accelerating from a stop when I reached approximately 45 mph the vehicle lost power and the steering wheel locked up. I could not control the vehicle. Then the vehicle jolted and the power returned. This has happened prior and was taken into Chevy dealership for repair. Loosing power and steering capability is not safe.

- Dha, CA, USA

problem #3

Mar 072014

Volt 4-cyl

  • 5,640 miles
Car was being driven on an interstate highway at the speed limit, approximately 30 miles from home. As the drive battery's charge ends, the vehicle should start the internal combustion engine to take over propulsion from the battery. Did not happen. What did happen was a mil illumination, and several messages on the drivers display about the "propulsion system not available" or words to that effect.(spouse was driving car, not submitter.)the driver was immediately forced to negotiate through several lanes of very busy interstate traffic to get to the road shoulder all while dealing with what was eventually a complete loss of drive power. Dead by the side of the road, several attempts were made to start the internal combustion engine.no success.roadside assistance notified.I head towards location to offer help (1 hour away from home) and arrive before tow does. Manage to start internal combustion engine this time, and cripple car 7 miles into dealership, where mechanic pulls dtc's P0ac4, P1E00, C12fe and updates vehicle software with GM tsb pic5803C-"charge incomplete-charge interrupted and mil with dtcs P0D3E or P0D3F with P1E00" fixing problem.my main complaint with GM on this issue is that this software update was released 6/7/2013 and I had just had this vehicle in dealership for another software update 3 months ago-12/2/13.why didn't GM provide the pic5803C update at the same time as that one, avoiding a dangerous engine failure that occurred in traffic at highway speeds"contact with GM only reveals that software patches are applied if a failure occurs-like ours-and not proactively.I believe this to be a potentially negligent policy in light of the dangerous event that happened to us.updates like these should be pushed to the consumer as a recall or whenever a Volt is at a dealer for any service.can GM learn anything from their ignition switch debacle" I hope so...

- Lakeway, TX, USA

problem #2

Jan 072013

Volt 4-cyl

  • 14,032 miles
The power (propulsion) system has disappeared from screen while driving switching to fuel only. Screen goes blank and all electric miles disappear. Note this has happened four times in the last few months, sending several error codes each time and the dealer keeps it for a week or more to reset engine and battery icon. Corporate office tech's having problems with answers, took my controls and battery back for testing and replaced with new ones. Still having the same problem.

- Marengo, IL, USA

problem #1

May 212012

Volt 4-cyl

  • 14 miles
No accident: The degree of distortion in rear glass is unsafe. Optics may not meet auto glass and or federal safety requirements. I have worked in the glass industry in quality control and this glass would not meet company or federal standards. With distortion this bad the particle size could be an issue as well. This could be a serious problem. GM has agreed to replace my glass, however I would be concerned about other rear windows in that same run time.

- Carlisle, PA, USA