This Preliminary Information communication provides information to the technician about vehicles that have the chime sounding for 8 to 10 minutes after the vehicle is running and all the doors closed. The concern may have started after the body control module was updated. Â Make sure the keyless entry module software is at the latest available from TIS2WEB. The software mismatch between the two modules can cause this concern. Â If the software is up to date follow normal service information diagnostics.Â