Affected Component: EQUIPMENT:ELECTRICAL

Date Published
MAY 27, 2014
NHTSA TSB #
10112085
TSB Document
Summary
This Preliminary Information communication provides information to the technician about vehicles that are unable to access OnStar Virtual Advisor. Technician will need to use a scan tool to check the "Firmware Over-the-Air" value. Engineering has implemented an "Over the Air Software Update" to correct the concern.