10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
18,261 miles

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« Read the previous 20 complaints

problem #7

Aug 282017

Volt

  • 3,172 miles
While driving my 3 year old son to school my Volt lost propulsion while slowing down for a red light. The car displayed a "loss of propulsion" warning and within 3 seconds my car had no power and was dead in the road. The Volt is a hybrid and it lost propulsion while in electric mode. After the car stopped I tried turning it off and on and I tried to force it to run in gas engine mode but nothing worked. My car was towed to a Chevy dealership where it took 31 days to diagnose and repair. GM was called in to help diagnose the problem and they told the dealership to replace the entire transmission. In the Volt the transmission also contains two drive motors.

- Cedar Park, TX, USA

problem #6

Feb 012018

Volt

  • 1,000 miles
NHTSA id number: 10113301: While driving 1 month old car with 1000 miles on freeway, car suddenly stalled. This created a dangerous situation as I was almost rear-ended and had to cross several lanes of traffic with no propulsion. GM acknowledged this as an issue in January 2017 and again in October 2017 with revised NHTSA id number: 10123263. Why is GM allowed to continue to sell these vehicles with such a dangerous issue without repairing them prior to selling to an unknowing consumer? they committed fraud, negligence, and misrepresented their product when knowingly sold a defective product. The dealer refuses to take the vehicle back and to refund any money paid.

- Naperville, IL, USA

problem #5

Sep 212017

Volt

  • 400 miles
The car will go backwards while in park, specially when the battery is depleted. Late at night I had parked the car in the middle of the street got out and was going to move a trash can out of the way when the car started rolling backwards. I tried to stop it but could not so I had to jump in and put on the brakes just in time before it hit the neighbors car. I got a bruise on my knee trying to get in to the car. I was able to repeat the problem and video tape it as proof. GM engineering had someone come out from raytheon and check out the car and he along with the mechanic at moss brothers Chevy confirmed the problem. They said they could not repair the problem, and they wanted the car back at GM to run further tests on it. They offered to replace the car but I was not satisfied with the price difference I had to pay for the replacement. They had to deliver the car on a tow truck because it was deemed too dangerous to drive. They told me they will not repair it under warranty the service manager said he could not touch it at GM order. I am still trying to figure out a way to replace the car because it is unpredictable how the park and reverse gears will act I have many examples of the problem on youtube and on one occasion the car would not go backwards in reveres and after a few minutes it suddenly jerked backwards at high speed scaring me and my family. Here is the link I provided to GM before they took the car in. Https://www.youtube.com/playlist?list=pl7etugmnbo_7jqp6qevydskwi7ooqf5_D I don't want someone to die like the star trek actor who got pined by his car. All this happened a few days after I had purchased the card. The dealership held my car for 30 days before they returned it to me. They did give me a loaner for the 30 days.

- Canyon Lake, CA, USA

problem #4

Apr 082017

Volt

  • 1,000 miles
We've had a total of three Chevy Volts. Two have been great, but the 2017 Volt we got in February 2017 has been awful -- the car completely loses power without warning. It happens while driving, both on the freeway and surface streets. And just to clarify, I don't mean the car was out of electricity or out of gas (each time this happened, the car had both). We will be driving along when, out of the blue, the car simply just stops running, leaving us to do our best to get it out of the roadway without getting hit. The car (which only has about 1,000 miles on it) has been in the shop off and on for about a month now. We have been very disappointed by how both GM and the dealer have been handling the situation.

- San Marino, CA, USA

problem #3

Apr 062017

Volt

  • 5,000 miles
We bought a new 2017 Chevy Volt at the end of December 2016 and had our first issue in early February 2017. What happened that first time was on (2/3/2017) while driving through traffic the car without warning turned off the electric wheel motors and would not allow us to power the car properly to get the car to the berm. We were nearly were hit twice while trying to steer the car off of the interstate highway as it decelerated. The car was completely disabled an needed towed back to the dealership. After the dealership had the car for a week they returned it with the explanation that the car needed to do software updates and they were too large to do over the car's satellite system ' but they never gave us any indication of how we would have been informed of the need for such an update. We then had another near accident today (4/6/2017) on the same highway and we were nearly pushed up under a semi while trying to maneuver off of the highway at 75 miles an hour. Again, the car without warning shut off the electric wheel motors and warned us to 'put the car in park'. it happened in exactly the same way as in February but no warnings had been issued for our car and we almost had a horrible accident. My concern is for my family and colleagues safety at this point and I don't want anyone driving in this car. I hate to think of what would have happened today if my daughter, who is a brand new driver, would have had to deal with the same situation sandwiched in by two semi-trucks and with a car trying to pass on the shoulder around her ' it could have been far worse. I am in several Chevy Volt groups on facebook and people who loved the generation 1 of these cars are having major issues from battery packs dying, to drive train issues, to speed control problems and more where people are having major system pieces replaced 2-3 times in the first few months they own the cars.

- Fort Collins, CO, USA

problem #2

Aug 022016

Volt

  • 2,500 miles
Wife was driving to work when car (with ~2500 miles on it) just shut off, luckily on a side street after crossing a busy highway. I drove to meet her and called onstar. It was in the "shift to park" mode. They connected me with the Volt support team. They determined it had somehow got into service mode and they talked me though getting it out of that. I decided to take the car directly to the dealer. It seemed fine for a few miles but it started displaying reduced propulsion power and died again about 100yds away from the dealer, after I had just pulled onto a busy highway. I tried the technique to get it out of service mode, but it did not work this time and had to call for a tow (and police detail so I wouldn't get rear-ended). The dealer repaired the car and said the problem was a short in the battery cooling system/pump.

- Newbury, MA, USA

problem #1

Jul 082016

Volt

  • 2,300 miles
I was driving my 2 month old car with ~2300 miles on a busy highway at ~ 65 mph when suddenly the car loses power and the panel reads "shift to park". luckily, I was able to maneuver the car (steering was still in tact) with the remaining speed to the side of the highway. However, had the highway been busier or if I had been on the far left lane, I don't think I would have been able to make it and would have created a dangerous situation on the highway. On the Volt forum, others have also complained about this. The repair, though covered, took 3+ weeks at the dealership. From dealer printout "internal transmission prime notor(sic) internal failure P03af drive motor remove and replace with srta srta unit".

- Yorba Linda, CA, USA