10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
18,428 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2017 Chevrolet Volt:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #144

Sep 012021

Volt

  • miles
1. 2 BECM failures: The original BECM failed and the replacement BECM failed as well. 2. Sudden loss of electric propulsion on the freeway while my wife (pregnant at the time), my son (1 year and a half) and I were driving. The car was still driving but was unstable when steering and with weak braking. The dealership identified the issue as BECM failure and the part was changed. 3. A couple of months later the car would not start at all leaving me stranded at work. The car was towed to the repair shop. The dealership diagnosed BECM failure again. 4. There was no warning indication or message prior to these issues. 5. The vehicle was only inspected by the dealership to the best of my knowledge.

- San Diego, CA, USA

problem #143

Apr 012023

Volt

  • miles
My Volt will suddenly lose propulsion. The air conditioner will stop working and the car will not properly accelerate. There has also been multiple occasion where the car will not power on. Additionally, there has been multiple occasions where the car won-??t charge. The failed component is most likely the battery engine control module. My safety and that of others is at risk because of the sudden loss of power and inability to maintain highway speeds. The issue was confirmed at the dealer. The check engine light goes on even after erasing codes, and there are 13 permanent codes related to this issue with no direct resolution. This is a recurring problem.

- Mount Dora, FL, USA

problem #142

Nov 262023

Volt

  • miles
Becm module is failing currently we have an engine check light that illuminates every other drive. Started November 26th. We experienced reduced propulsion message. We have experience the car not going into gear to drive or go reverse. It seems these issues occur at random. Check light codes are u2619-u2624. A dealership will be taking a look at the car on Monday

- Council Bluffs, IA, USA

problem #141

Feb 132023

Volt

  • miles
BECM failure resulted in a situation where the vehicle drove with erratic surging power delivery throwing engine codes P1E00, U2603, U2604, U2605, U2606 Regen braking in this vehicle has a dedicated control on the steering wheel which applies only regen braking no friction brakes. When battery state of charge is high this can result in a situation where the regen braking button abruptly (i.e. during one extended activation of the button) delivers less brake force than the user is demanding.

- Pflugerville, TX, USA

problem #140

Apr 252023

Volt

  • miles
-- My 2017 Chevrolet Volt experienced a failure of the Battery Energy Control Module (BECM) in the powertrain system. This failure prevented my vehicle from being driven. The BECM and related battery pack components were replaced under warranty by a Chevrolet dealership. Those parts, to my knowledge, are not available for inspection. -- From a safety perspective, my vehicle was luckily parked when the failure occurred. Many Volt owners have reported -- via online Volt forums and on Reddit at r/volt -- that the failure has occurred while the vehicle is in motion, resulting in a safety issue when the vehicle loses power and stops in the middle of a street or highway. -- A Chevrolet dealership confirmed my vehicle's BECM failure through diagnosis and code reading (see attached documentation). In my case, the BECM initially failed and I lost the ability to drive my vehicle when it was stopped in a parking lot (while I was on vacation, 225 miles from my home). I left the dead vehicle in the parking lot overnight. The next day I was able to start the vehicle and drive it to the nearest EV-certified Chevrolet dealership, where the BECM permanently failed in the dealership's service entrance. I watched the dealership service staff push the dead vehicle into the service bay. It should be noted that I was lucky -- the replacement BECM part was available from GM to the dealership in two days. NHTSA will receive complaints from other Volt owners who waited weeks and MONTHS for a replacement part and repair, all the while their vehicle could not be driven. -- My vehicle's BECM was inspected, the failure diagnosed, and the part replaced by a Chevrolet technician at a Chevrolet dealership (see attached documentation). -- The BECM failure on my vehicle happened immediately with no warning. When I could not drive my vehicle, I saw cryptic "propulsion lost" and "shift transmission to park" error messages on the instrument panel.

- Bemidji, MN, USA

problem #139

Nov 252023

Volt

  • miles
BECM failure, covered by warranty but required towing that I had to pay out of pocket. Have been waiting a week for the repair to be completed and the dealer is refusing to provide a loaner vehicle.

- York, PA, USA

problem #138

Nov 032023

Volt

  • miles
The vehicle stopped operating on the highway suddenly and without warning and would not restart. I had it towed to the Chevrolet dealer. They determined power train parts were required which were backordered. They are unclear on which parts. The car has been at the dealer for 2 months waiting for parts. They have no estimate on when they will have the parts. I am concerned about the reliability issue and also that they don't have the parts to fix it for months on end.

- Mountaintop, PA, USA

problem #137

Mar 012023

Volt

  • miles
BECM issues causing vehicle to lose power, not go in to park, will not remote start, battery failure, and not turning on or not turning off when prompted.

- Carson City, NV, USA

problem #136

Sep 232023

Volt

  • miles
Random no starts, engine turns on at random, won-??t charge, car jerks, hesitation while driving, hard to climb mountain roads, Battery Energy Control Module Lost Communication With Hybrid/EV Battery Interface Control Module 1-12

- Bakersfield, CA, USA

problem #135

Feb 172022

Volt

  • miles
The shifter of the car will NOT go into park! It takes forever. Have to shut it off, start it back up, and keep trying to get it to work. It's insane! This has to be recalled. Literally thousands of people are having this exact same problem. It's all over the internet. And I wouldn't mind if it were a simple $50 repair, but this is a $500 to $600 thing to fix and it's just not right. The gear shift cable is not long enough. Chevy knows this because they've manufactured a cable extension that needs to be installed. What does that tell you? Manufacturers defect! Please recall these vehicles for this problem and get them to repair their factory mistake. Thank you. Sincerely & Respectfully, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Webster, MA, USA

problem #134

Aug 162023

Volt

  • miles
My Chevrolet Volt at 66, XXX miles had a battery energy control module (BECM). We bought the vehicle used three months ago from a dealer, but are just now seeing that the BECM is a very common complaint for Chevrolet Volts. This issue leaves the driver stranded and the vehicle bricked without the unit being able to be moved as it cannot be moved into neutral in order to be moved to safety.

- Farmington, MN, USA

problem #133

Jun 152023

Volt

  • 115,000 miles
The contact owns a 2017 Chevrolet Volt. The contact stated that while parked, the transmission was shifted into reverse (R); however, the vehicle failed to reverse. Additionally, the contact stated that while the transmission was shifted into drive (D) the vehicle failed to move. The check engine warning light was illuminated. The vehicle was taken to a dealer, who informed the contact that the body control module (BCM) needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.

- Louisville, KY, USA

problem #132

Jul 142023

Volt

  • miles
The vehicle suddenly, and unexpectedly lost propulsion while driving. The vehicle is no longer able to turn on or drive. I contacted several Chevy official dealers and took the car in for repair. They said it is a problem with the hybrid battery system. But the car is no longer manufactured and parts are no longer available. So I am now stuck with a car that is non-operational and not repairable.

- Los Angeles, CA, USA

problem #131

Jan 142023

Volt

  • miles
When attempting to turn off the vehicle, an error message "action required - shift to park" appears even though the shifter is in the park position.

- Lubbock , TX, USA

problem #130

Aug 312022

Volt

  • miles
Battery Energy Control Module failed. Car stopped unexpectedly while driving which was a huge safety issue. Car has been broken for 3 months waiting for parts which seem to be unavailable.

- Auburn, MA, USA

problem #129

Dec 032022

Volt

  • miles
I pull into a parking space. Place the gear in Park and then attempt to turn the car off by pressing the Power button. I then receive a warning message informing me: Action Required Shift Car to Park The car gear is already in Park and the driver display console also shows the car is in -??P-?? (Park). The car will not lock. I have to turn the car on and off and switch the gear back and forth placing back into P (Park) several times until the car realizes it-??s in Park and allows me to turn it off. This started happening when the car hit about 36,000. The car has approximately 40,000 miles now.

- Tallahassee, FL, USA

problem #128

Nov 162022

Volt

  • miles
I have owned my 2017 Volt since November of 2016. I drive about 200 miles a week and currently my mileage is at 109,000 (9,000 miles PAST the warranty period). My car did not start one morning and had to have it towed to my local GM dealership. They diagnosed it with a bad BECM and a repair bill of $1,400. They have no estimated time on when the part will be shipped. It is unacceptable to not have an ETA for a critical part or the vehicle. I have read on many forums that the BECM is a known failure for the 2017 Volt.

- Eau Claire, WI, USA

problem #127

Nov 072022

Volt

  • miles
Our car would not start. Took to dealer for repair. They changed 12 volt baterie and a fuse. Next couple days later same problem. No start or baterie. Took back to the dealer they diagnosed a bad becm battery electric control module. They have had it for 2 weeks with no estimate on when the part will be available. I understand it is common failure on volt cars.

- Rigby , ID, USA

problem #126

Sep 162022

Volt

  • miles
Vehicle went to low propulsion mode and would not move at a stop light during rush hour traffic. After many trial and errors restarting the car it finally moved under low propulsion mode. We were almost hit from behind many times because of people at the last minute turning around a stalled car... GM diagnosed the issue as a bad BECM (battery energy control module). Our service rep said it is a very common issue with this car and that they have a few others waiting for a replacement part. I am at month 2 waiting for my vehicle to get fixed.

- Plymouth, MN, USA

problem #125

Sep 122022

Volt

  • miles
Driving and check engine appeared. Vehicle hybrid power train acted erratically, switching into and out of limp mode. Potential loss of control without any previous warning signs. Diagnosed with a failure of Battery Energy Control Module 24296900. Multiple complaints of the same issue from other owners. 5 other same model cars at dealership waiting for the same part. Estimated arrival is 8-12 weeks. This has been a well documented problem since 2018, and Chevrolet has released a TSB acknowledging the issue, and potentially loss of control and stranding.

- Milliken , CO, USA

Read the next 20 complaints »