10.0
really awful- Crashes / Fires:
- 3 / 7
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 12,588 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
When I first purchased the car (used around 30,000 miles), I began to have electrical and propulsion issues where the engine would turn off. After Chevy refused to warranty or lemon the car, eventually the electrical/hybrid issue repeated and caused cooling issues with the car and then water pump went bad. while chevy still refused to fix the hybrid and battery issues, that continued issue and then the water pump failing from it then caused overheating that then broke the head gasket
- Los Angeles, CA, USA
The contact owns a 2017 Chevrolet Volt. The contact stated while driving 30 MPH, the message -??Loss Of Power Proportion" was displayed, and the vehicle stalled. The contact was able to veer to the side of the road. The vehicle was able to restart. The contact was able to drive to the residence; however, the vehicle failed to restart while in the garage. The contact stated that upon investigating the failure online, he became aware that the failure mostly occurred in cold weather. As the weather became warmer, the contact was able to restart the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the Battery Energy Control Module (BECM) had failed and needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the part was not available. The failure mileage was approximately 36,436.
- Plantation, FL, USA
Loss of power propulsion while driving Eventually vehicle completely stoped. After doing some research this is a common occurrence. Highly dangerous and it seems the manufacturer is aware but ignoring the problem. This problem can cause accidents and also leave people stranded in isolated areas.
- Plantation , FL, USA
When I got home at 11:50 am at March 4, 2023. The shift-to-park error message came up and prevented shutoff and driving. The car kept running in my garage which pause great danger to my house and my family. The weather is freezing cold with rain and snow. We are scare to stay in the house and afraid of explosion. I contacted Chevy and its dealers. All could not find tech to support. Then I searched on websites. There are tons of complaints that Chevy knows the problem in multiple car modes but resist to make a recall. Also Chevy lost a case due to damage by shift to park error.
- Newton , MA, USA
BECM failure. Initially, it caused the vehicle to operate in a low propulsion state. However, it now prevents the vehicle from starting. Likewise, I have heard it has stopped the engines from working/shut down the engines while people are driving on the highway.
- Tahlequah, OK, USA
When attempting to turn off the vehicle, an error message "action required - shift to park" appears even though the shifter is in the park position.
- Lubbock , TX, USA
On Sunday night, I was driving around 65 mph on the 405 freeway to take my friend to the airport. I noticed that the car started to give a weird feedback sensation on the pedals and had started to jerk us forward. As I merged onto the two-lane on ramp to the 10 freeway, the car started to rapidly lose power and then completely died and went dark. I was unable to use the hazard lights as the car had just gone dark but then it turned back on but would not let me shift it into drive. As I was on a two-lane on-ramp with no shoulder in the dark, we just had to pray that no one would hit us. In doing research, I suspect that this was yet another BECM failure that has been repeatedly happening with this year of Chevrolet Volts. There was most recently a class-action lawsuit filed for this very issue. The car is currently at the dealership awaiting inspection but I am terrified to drive that car again if it even becomes drivable. Especially since there were no warning lights or signs on the vehicle to indicate that this could be an issue and to have it die on the freeway in the way that it did, putting my life and many other lives at risk, I am shocked that there hasn't been a recall for this issue.
- Los Angeles, CA, USA
Battery Energy Control Module failed. Car stopped unexpectedly while driving which was a huge safety issue. Car has been broken for 3 months waiting for parts which seem to be unavailable.
- Auburn, MA, USA
Our vehicle is a 2017 Chevrolet Volt VIN: [XXX], leased/purchased new delivered 12-31-2016. Vehicle experienced an unexpected loss of power when the check engine light came on and we had to immediately pull off the road. The vehicle is currently at the dealership waiting on the Battery Control Module (BCM) P/N: 24296900 and we have a Case open with [XXX]. We are told the part is not available, only 14 in stock nationwide, and are not being released as they are reserved already. No expected delivery date for the module. Noticed a class action lawsuit may be in the works. Wanted to ensure you had another record of vehicles affected. https://www.classaction.org/news/2016-2019-chevy-volts-suffer-from-battery-energy-control-module-defect-class-action-claims#embedded-document INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Pittsford, NY, USA
Vehicle started to lose power. Showed error messages "reduced power" after a series of "shift to park" messages when first starting. Had no propulsion power until several attempts to start vehicle. Once started engine would run but all electric propulsion was inoperable. Vehicle has become totally unreliable at approx 22,000 miles, sometimes starting and sometimes not. Power loss occurs while driving which is definitely a safety hazard if on the Interstate and minimum speed can't be maintained. Have taken vehicle to dealer where it was diagnosed as a defective "BECM" (I believe a master control module attached to the main propulsion battery). The dealer has ordered a replacement module but it's been four months with no sign of a replacement. Essentially I now have an unreliable and potentially unsafe vehicle with no sign of the manufacturer trying to facilitate repairs.
- Marysville, WA, USA
Our car would not start. Took to dealer for repair. They changed 12 volt baterie and a fuse. Next couple days later same problem. No start or baterie. Took back to the dealer they diagnosed a bad becm battery electric control module. They have had it for 2 weeks with no estimate on when the part will be available. I understand it is common failure on volt cars.
- Rigby , ID, USA
Emergency warning messages appeared on 24 Aug 2022 and a day later vehicle was taken to Chevrolet dealer who first replaced a "section of the battery" and eventually verified a problem with the BECM (Battery Energy Control Module). Now (end Nov 2022) 3 months later no repair part has become available. Because we immediately took the vehicle to a dealer, we had no safety issues.
- Silver Spring, MD, USA
The problem is generally referred to as a -??Shift to Park-?? issue. The car will effectively not turn off. I-??m unable to lock the car and the lights will stay on for a few minutes. Worse yet, it is intermittent although it is getting worse over time.
- Forest Grove, OR, USA
I parked my Volt with approximately 24 miles of electric range remaining. Later when I got in to start it up, the guess-o-meter showed a full charge but at the bottom of the meter it showed 0 miles of electric range. Shifting to Drive caused the "shift to park" message to appear. Shifting back to Park made the message go away. The car would not move under either electric or gas power. The check engine light was on. By the way, this Shift to Park issue is not the same as the microswitch shift to par however you could pay for the shift to park repair and it not be that resulting in more money spent-?? also many people have waited months for the part and chevy does little to nothing
- Clarksville, TN, USA
Dear Madam or Sir, regarding the recall of Chevrolet Volt 2017. The vehicle made in USA, VIN No [XXX] has been bought an officially from IAAI auction (after an accident, but repairable) and delivered to Lithuania (Europe), repaired successful. The information regarding the recall has been found in an official GMC site (the details please see in att.) Starting from March 2022 I have been tried to contact to GMC US (Chevrolet authorized dealership is not exist in Lithuania, just for Cadillac), but any help did not received yet. At this moment the vehicle is not safety to drive, because already several times it's has been stopped in a road - the defected Energy control module, which has been mentioned in recall. So, be so kind and help to pass this problem. Waiting the comments Thanks for the kind replay. Sincerely Doctor[XXX] P.S. the conversation please make by email INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Tahoma, CA, USA
Driving and check engine appeared. Vehicle hybrid power train acted erratically, switching into and out of limp mode. Potential loss of control without any previous warning signs. Diagnosed with a failure of Battery Energy Control Module 24296900. Multiple complaints of the same issue from other owners. 5 other same model cars at dealership waiting for the same part. Estimated arrival is 8-12 weeks. This has been a well documented problem since 2018, and Chevrolet has released a TSB acknowledging the issue, and potentially loss of control and stranding.
- Milliken , CO, USA
The car will not turn off and it says it needs to be shifted into -??park-?? after it is already parked. I am left unable to leave my car or lock it when I need to leave which makes this dangerous in case of an emergency where I need to leave the car quickly and cannot without leaving the car on and open.
- Studio City , CA, USA
The contact owns a 2017 Chevrolet Volt. The contact stated that while operating the vehicle, the display screens became inoperable, causing the instrument cluster and gauges to become unavailable to the driver. In addition, the audible alarms were no longer audible. After turning the vehicle off and restarting the vehicle, the failure was self-corrected. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 46,000.
- Ukiah, CA, USA
Vehicle Make and Model 2017 Chevrolet Volt LT -??Miles Currently 28,000 -??(Car is recalled) Energy Hybrid -?? The vehicle will not turn off, Motor Light Constantly on -?? I never received a recall letter, email not mail notification -??The whole car smells like smoke and gasoline when AAA gives me jumps -?? I-??ve had two not at fault accidents since I-??ve had the vehicle -?? CarMax sold me the vehicle in February of 2021 -?? I spoke with GM yesterday who stated and confirmed that my vehicle is defective and recalled -?? The recall states that any 2017 & other Models can-??t be sold due to a multitude of reasons -?? The recall was put in place before it was sold to me -?? At this point, I want another vehicle (Brand New, That is recalled and damaged) I-??m having panic attacks when trying and attempting to drive this car -?? I was badly injured and I still
- Plano, TX, USA
- Forest Grove, OR, USA